My new favorite place to stay!!!

Good breakfast

The staff were friendly and the decor of the hotel and room were as described. The prices was even better. This was my first time to N.L. and I definitely would return.

I dont like because around the hotel, the views are terrible and insecure

Free breakfast was pretty bad

Clean, safe, quiet, well-maintained, modern-looking hotel, near to shopping district. WiFi this time was convenient and worked well. The breakfast is good and makes the price effectively quite competitive. The cheapest rooms don't have windows, which can be a plus or a minus to some guests.

Everything was good definitely will go back

Was charged full price when arrived at the property. I would not recommend this hotel. Was taken advantage of. Se le cobró el precio completo cuando llegó a la propiedad. No recomendaría este hotel. Se aprovechó.

I was surprised that I lost the card and they charged me $200 pesos. At any hotel I has been charged for an extra card. The food of the breakfast was some greasy

M

Felt very safe, Room was clean. the only thing I did not like was the step up into the restroom. I jammed my toe trying to get in there.

I like it a lot, and I will come back again.

Very clean . Great staff ,

Alex was fantastic

Clear rooms, good breakfast.

I wouldn't really call it a hotel, it is one floor in another building. Clean, friendly staff, but no windows and terrible area.

The property is fine. I would suggest that they consider changing the breakfast hours. Currently breakfast is from 8:00 AM - 10:00 AM.

Excellent

Excellent customer service, price was fare and al areas really clean

Best beds in all my hundreds of stays in Mexico Nice and soft Room was first class in a standard room

When I reserved this room it said that breakfast was included and when we arrived to the breakfast area. They were charging for the breakfast.

Muy malo

Please do not give verbal instructions to access wi-fi, give a written card or posting. I really liked how clean the room was.

This property is comfortable. The staff are usually very nice. The cleanliness is always acceptable.

Very relaxing stay. Quiet room. The staff are very friendly & professional. The breakfast is super convenient. I’d recommend this place, & I’d definitely stay again. This is my go to when in NL, MX.

The man working at the front desk was very rude. The room was spacious and could have been nice but there were a few items in the room that needed some attention. The bedding was either dirty or stained. One of the faucets in the bathroom was only a trickle of water. There was no hot water in the shower. I was charged a security deposit when I checked in that has not been refunded yet.

This property was clean, the staff were nice, & it was very quiet. The surrounding area however is blighted & unsightly. The online reviews are somewhat misleading. This is in no was a five star hotel nor does it compare. It is no different than the average U.S. motel. The daily buffet is okay, it doesn’t vary much, & the room guide says you can take your food, but you cannot. There are Di Di drivers nearby as well as taxis, but there isn’t much within walking distance. The area doesn’t really have sidewalks or crosswalks so plan to walk in the street. Overall I’d go back as this property itself was acceptable. I was a bit jaded at the fact that Expedia took my discover card for the reservation, but upon arrival, my discover wasn’t accepted. Additionally I was required to leave a deposit for snacks that were in the room; this wasn’t part of the deal. Overall I’d recommend, it’s just not a five star hotel as described.

Excellent.

Very nice room. Incredible customer service. Secure parking. Located on the 3rd floor of a building but worth the climb as the elevator was not working. Great value. Recommended

Reserved room just to get some sleep to continue on the road... I arrived to shower and sleep around 1am...soon after I hit the bed I started itching and getting rashes on my body... I was so annoyed I couldn't get any sleep ..couldn't wait for daylight to just get out of there... Told the front desk and they said they were fumigating... I not the person to complain but I had to continue on my way on the road feeling sleepy and risking an accident.. I suffered from itchiness all-day until I had an opportunity to take a shower elsewhere... I still have bumps on my skin that still itch.. .. was just a waste of money and still suffering the consequences

Good

stayed a night there was a Quinceanera party going on upstairs so alot of noise ..hard time falling asleep with all the noise ..parking was small since they have stores around the hotel but it was a nice hotel , had some issues but got help with it ....the breakfast was suburb may i say ...there working on a restaurant so got room service ... would stay again but farther away from the upstairs salon. But if you plan on renting salon it would be convenient on renting rooms down stairs at hotel.