Great property

Great location. Check in staff extremely welcoming!

Too many things not working or broken. The pool was nice but the floor was dirty and the exit door was left slightly open. Not safe. We closed it. The staff was courteous and friendly. My son's bathroom door did not close and maintenance never showed up to fix it. Breakfast was good. Although they ran out of some things early. The lobby was nice and comfortable. One of the exit doors didn't open with key card. Our room was nice but the window was very drafty. Not our favorite hotel but not our least favorite either.

Everyone was very friendly the rooms and common areas clean

Great hotel for Auburn area. Would recommend!

Very nice and clean

Room was a little worn.

It was so clean and the beds were so comfortable.

Friendly staff and clean. Great breakfast. Room was accommodating and met our needs for quick overnight stay.

The staff was very friendly and linens were clean. Bed was broken, only working ice machine on different floor. No operating pool. No operating laundry

The Woman checking us in was rude and didn’t know the rules of the hotel

We really liked our stay. Vary clean and modern.

Good

Quiet, clean, safe feeling place. Free breakfast. Would stay again.

The bed and pillows were extremely comfortable. The room was very clean and I liked the soaps on the walls.

It was great as always that's we we keep coming back.

Very nice property with great facilities. Kids loved the pool.

The last time I stayed here was about 18 months ago it was dirty. I thought I’d give it one more chance because we wanted a room with a couch, nope still dirty. Our shower had dark hairs on the walls, the floor looked like it hadn’t been moped. The trash in the dining area was piled up and overflowing. We didn’t go to the pool this time so not sure how that area was but our disgusting bathroom was enough for me to permanently boycott. We will never stay here again. The tru Hilton across the street is a much cleaner hotel. The rooms are smaller, but I will gladly sacrifice square footage for cleanliness any day. I was going to take photos but didn’t bother because I stayed here during Covid and sent pictures to management and obviously no one cares. It’s very sad it used to be a very nice place to stay. We used to stay several times a year when visiting family. My kids loved it because of the pool and proximity to bdubs and other restaurants.

The floor in the bathroom was dirty. They didnt mop it.

Accommodating, friendly staff during the ACD Festival. Nuff said!!

Great breakfast. Clean hotel and friendly staff

We always stay in Holiday Inn Express hôtels. This one was fine except someone did a terrible job caulking around the tub and sink.

Huge shower. Tv was the right height. Had a nice cushy chair. Plenty to eat for breakfast. Really impressed with the bathroom size and layout in general

Good.

The tub needs attention. It does not drain properly and the caulk around the edges has been peeled away but not properly removed or re-caulked. There was not a towel/shower mat to walk out of the shower safely. Staff were very friendly.

We booked the hotel because of the price and reviews. The outside of the hotel and the lobby look new. The bed was comfortable. Our first two rooms had an odor about them that was unbearable. Our the third room smelled fine and we appreciate the front desk staff helping us move until we got a room that had no odor. I really think it might’ve been the air conditioning or the carpet not sure what the smell was from. Know that the bathroom floor will have hairs on it and not be mopped. (I’ve noticed this trend with all HI Express locations lately). Outside of that, everything was fine. The breakfast was great! The breakfast attendant was super friendly and the items were fresh and well stocked. The front desk was also friendly.

Easy check-in. Staff was very helpful. Really comfortable beds. My kids enjoyed the pool, but the area behind the chaise lounges in the pool area needs to be cleaned. There was dirt and a bunch of dead bugs. We also had to ask for bath towels for our bathroom also.

It was an amazing stay. The breakfast was always stocked. The pool area echoes really bad but that’s the only bad thing about this hotel!

Chose this hotel because it was close to the event we attended, and because it has an indoor pool. Breakfast was good. Room comfortable. WIFI speed good.

We liked the attentiveness of the check in staff and their response to any requests. We would have liked the room to be a little cleaner. The bathroom was not fully cleaned when we arrived.

New hotel . Could not get tv to work, and no instructions. Decent breakfast

Nice and clean!