Noisy as fridge charged too regularly and it looked like deal poor at top of door

When I walked in I was a little nervous but the room itself was great. It has been recently renovated with new carpet, painted walls and new bathroom. The TV was a roku tv so streaming from my phone was easy.

Nice friendly hotel in the centre of Gloucester.

Good price for a good room! Staff are brilliant so friendly would recommend above premier inn or Travelodge!

I think you need to get newer towels and bathmats. The biscuits were nice. Everything else good. Great location for all things to see

Very nice staff and check in was a breeze. Everything is great for a One night stay and perfect for train travellers since the hotel is at the train station! Of course, makes it a bit noisy.

Very nice and convenient for shopping and restaurants

The hotel is in very poor condition. My room smelt. The hotel was covered in air fresheners that were trying to mask the nasty smells but failed.

Place was very nice.. staff were very friendly and helpful.

Was central to what I wanted

The hotel was an excellent surprise since the rooms are renewed and there was a firge and microwave available, makings us feel really at home.

The room was large, the bed was comfortable. I was at the back on the courtyard so it was quiet but my friends were above the high street and could hear every drunken shouting match on a Saturday night at 3am so had a poor night's sleep. They should improve the windows to reduce noise. My room was fine only issue was there was hand wash in the shower as shower gel?!

Strange smell on entry to the hotel, but the room was nice, clean and had a fridge and microwave. Bed very confortable and shower was great. No breakfast was available but as its city centre there are cafes nearby. The car park is a public one and we managed to get a space, which cost about £12 I think. Do adding that to the cost of the room and with buying a breakfast does make it quite expensive compared to hotels like Holiday Inn, but they are not city centre. I would stay here again as the location is great if you are visiting Gloucester .

Rather lower my standards and stay in a Travelodge with crack heads 😂 Firstly we waited nearly 30 minutes to check in when there was only 2 people in front of us. The women had a script so long that the person in front of us told her to shut up and just give her the key. We were put on the third floor and it was so hot up there, especially after carrying all our bags because of no lift. Good job we arent that old. The tiny fan in the room did nothing and the window only opened a tiny bit. We felt like we couldn't breathe in that room. Asked to swap rooms but they wanted more money. On top of all this the shower never got hot and the room was so small. Not worth paying that much money. Another reason why we stick to chained hotels on business trips, as you know what you are getting and they are more than happy to help, plus most have air con these days, which helps when its like 30 degrees.

Staff were nice and friendly great room but a bit stuffy needed the fan on most of the night

Very good service offered by front office staff.

Room was nice and clean, great shower, good location. Room was very hot in the sunmer, ans loud outside.

Stayed one night in the apartments adjacent to the hotel. Clean, tidy, comfortable, full kitchen and there is a supermarket open late pretty much opposite. The reception staff were really friendly and professional too.

Good but holding 250 pound on my card that I won’t get back for 5 days is crazy so wouldn’t return because of this

Value for money clean and comfortable Staff friendly professional and very helpful

I was given a room on the 2nd floor right at the back of the building because I can see roofs from adjoining buildings. There were pigeon poohs on the window, the room may not have been used regularly. There were 4 jiggers of milk to make a cuppa. I thought you get water and juice in the fridge but there were none. I opened the window, it didn't stay up, it dropped down, which scrapped the skin on my knuckle causing it to bleed. I reported this to the receptionist, she promised to send some to check on it and get it fixed and she will check it herself, I am not sure if this was followed through. She didn't seem too bothered, luckily I had some plasters on me. I didn't have a good night sleep as the mattress was hard and the pillows were too puffed up, I prefer them flat ish as it hurts my neck. I end up sleeping with no pillows. I know this is no one's fault but the pigeons made so much noise around 4-5 in the morning, I couldn't get to sleep properly. Pictures on the website showed some modern rooms, but I definitely didn't get one of them. The location was very convenient and central which is the reason why I booked it as I had to attend a school reunion. I don't think I would use this hotel again.

super friendly and helpful staff

Courtyard room, first floor. Very nicely appointed; fridge, microwave, crockery, cutlery, wine glasses & tumblers - very welcome indeed. Large screen tv, great aspect and a very good bathroom, what’s not to like?

like the location ,room,very clean comfortable. had a room on ground floor. if you have mobility problems you might have problems with the stairs as there is no lift

Nice Hotel in a perfect location. Booking in was overly confusing, but that wouldn’t stop me from staying there again.

Fantastic apartment, clean and well stocked. Quiet with a lovely balcony. Only downfall is there is no lift.

Staff always helpful excellent location

Convenient location

Lovely staff! Great location.

Stayed in the Friar House apartments again, Fabulous accommodation within a short walk of Gloucester Quays and the main shopping area. Apartments were spacious, well equipped and clean. It was really like home from home and the views of the Cathedral and hills beyond from the spacious balcony were beautiful. Can’t wait until our next stay in a few months.

No aircon and the room was so hot it was uncomfortable. The sheets were too small for the bed, kept coming off. Our friends had a better room downstairs. No bar but the hotel is in town.

Check in was a crazy business when we arrived in a large group.