By far, the most accommodating, professional and friendly reception of any hotel stay. Provided with private area to get ready for my early afternoon meetings (way before check-in). Super organized and well staffed.... again, friendly and professional!!!

It was amazing, highly recommended

Everything you want in a hotel for a vacation to a city. Great vibe, perfect location, incredible service from employees who go out of their way to make you feel special, anticipate your needs and desires, and share the warmth of their culture! Ahmed, Daniel, David amongst others were just outstanding! Click Clack is the perfect hotel for Medellin and Medellin is the perfect city for Click Clack! Outstanding experience!

Beautiful hotel, excellent location. Just be mindful that rooms can be really small. But I highly recommend it! You have restaurants, bars and cool shopping around.

This was one of the fanciest hotels I've ever stayed in. I really cannot believe this place has any poor reviews. The service is impeccable; this property has many restaurants and bars, and everything is amazing and high-end. The pool is small, but I still had a blast laying out for hours and enjoyed the poolside bar/food services. They have great tour guide services, but book weeks in advance if you want a specific day. All the best restaurants surround this hotel (and you can walk to most of them on foot), and Poblado is cute and has great shopping). I was a solo, non-Spanish-speaking female traveler, and unfortunately, I never felt safe enough to leave the hotel after about 8 pm, which was fine since I did tons of sightseeing during the day. Luckily, I could relax, hang out, and have cocktails nightly at the rooftop bar at Click Clack and stay until close. The inside of the hotel was very safe; there were guards everywhere. Sadly, I never felt 100% safe as a woman to walk alone in certain areas of this neighborhood (other American travelers at the pool voiced the same concerns as I had regarding not feeling 100% safe when walking on the side streets of this neighborhood). I definitely would bring all the cash you need, before this trip as I wouldn't want to use any ATMs and get followed after. One last thought: this hotel would be amazing for couples because it has a sexy vibe. I will be back to the Click Clack next time I have a companion to travel with!

This was my first trip to Columbia with my partner. I looked at a few different Hotel options and chose to stay at clickclack after receiving recommendation from a friend. We are very happy with our choice to stay here the hotel is very modern and luxurious with a unique theme. The service we received was top-notch and many of which were bilingual speaking English which was helpful considering my Spanish is not so good. The heated rooftop pool was a great addition to our stay. The included breakfast is excellent, Gourmet food. Along with complimentary breakfast buffet. Hotel is in a very safe location and staff is always there if you have any questions or concerns about transportation local dining or activities. If I find myself traveling to Medellin again in the future I will definitely visit this hotel again.

Awesome hotel, they offer two roof tops with top quality of service and food. The breakfast area was nice and clean and food was great. I will stay here again.

Clean rooms are too small