I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed

I was “upgraded” into a kitchenette that hadn’t seen a good floor cleaning in a long time, judging by the multiple gouges, scuff marks and splotches (origin unknowable) across the entire floor. Th AC unit blew right into heavy drapes and a lighter weight curtain which one was forced to tie back in order for the AC to function. Wait! I’m not done: the shower was supposed to be handicap accessible but whoever designed it should have his/her license revoked because: - once the water was turned on the entire room flooded making it extremely hazardous to move even a step - the water controls are located behind a ( supposedly handicapped) person who could be seated in a secured bench in the shower, making it impossible to adjust temperature without standing up and turning around (see flooding above) - the non-skid bath mat would’ve been great for a five-year-old but isn’t suitable for an adult, disabled or not - the flooding included the toilet area (same room) - a solution to the hazardous flooding was to make floor mats out of the bath towels supplied, which soaked up a lot of water - then it was safe to cross the room to a dry area (the above-described pock-marked flooring). Yes, ants and other interesting little creatures appeared to feel at home. One could only wonder what others went unseen. The kitchenette had a full-size range/oven, 12 cu. ft. refrigerator, sink AND a microwave large enough for a turkey 50 yrs ago. Not now. Gut it. -

Hotel is in poor condition - the breakfast was terrible. The staff however was super friendly and helpful though.

They were lots of cockroaches running around when you turn off the light

KILLED 8 ROACHES IN 3 HOURS NO OPTION TO CHANGE HOTELS AND WOKE UP TO 15 OTHERS UNDER SINK CABINET AND TABLES THEY DID OFFER ANOTHER ROOM BUT DIDNT FIT ALL OF US Not sanitary hurried out asap in morning 😉 my kids are creepeed out

We reserved a suite that sleeps six with a kitchenette. We were given a room that slept 4. I went down to complain we were given a new room where the couch bed was broken and the kitchen had roaches. Every staff member I spoke with reeked of marijuana. When I asked to speak to a manager I was told there was no manager on site but maybe we would get a discount. The freeway runs directly behind the unit making it a very noisy night very little sleep. The pool was shut down for "maintenance". Overall this was the worst place I've ever stayed with little to no customer service. I would never stay here again.

They had very dirty beds, and bugs were everywhere including the beds, and the rooms had a really bad smell.

The room was nice and big.

Nothing

When we arrived at 5:00pm the office was closed I had to walk across parking lot to sister hotel Clarion to check in I requested 2 beds they tried to give me one when we got in room staff told me it was odor from freshly painted which I think was untrue I think the smell from from exterminator because later in evening the roaches came out in groups rather disgusting! Never again with UNquality inns and suites and probably not Clarion

Bugs everywhere

The rooms are low quality. It was bug infested and lots of damage. They collected a deposit so I took lots of pictures of the room to make sure they don’t try to keep it. The beds are hard as rocks. They put a sheet and thin blanket and another sheet. The bedding had holes in it. I wish I could upload pictures. Do not recommend staying here.

Close too all

Worst hotel I have ever stayed at apart from the lady in the front which was very nice and considerate hotel had roaches and dirty sheets, you couldn’t pay me to stay here again.

Nice stay clean and quiet!

Under renovation so paint smell, no blackout drapes, hairdryer, etc. worst breakfast we’ve experienced. On the other hand the staff is very nice and trying to cope with all this.

We enjoyed our stay. Everything listed by previous travelers we're true. But for us, it just a place to rest.

The room smelled as if they had just sprayed for bugs just before we walked in. It gave me a headache. the TV did not work. The fridge did not work. The beds were extremely uncomfortable. The pool was not available for use.

Clean and updated and free breakfast

Way to costly for the conditions. Old. Stained shower.No closet door. Two properties, one office due to understaffing. First room was upstairs. Very hot, didn't want to have to carry everything multiple trips up and down the stairs. Second room, after unpacking, discovered that the door wouldn't lock. They couldn't fix it, so we had to take the upstairs room. Repack, unpack again, climbing the stairs. Ended up late to meet family. Seemed like people were living there long term.

First thing we saw after we checked in was a cockroaches near trash can by our room. I would have changed it to different hotel but it was late and my kids were tired

Terrible service. The lady that was supposed to be there to help with breakfast was on her phone the entire time, I wanted to film her and attach it but I disregarded issues. Many people like us were asking for the basic necessities of breakfast like milk or coffee or even syrup. All she had to say was she can bring them tomorrow (there is a supermarket next door to the motel less than 20 yards away). Instead of sitting on her phone she could've done her job and came back with everything we all needed in less than 5 minutes. Due to this, many people chucked there breakfast in the trash because of the service. Also, the jacuzzi was disgustingly green and uncleaned. The whole motel in general is terrible. And I do not recommend.

This property doesn't even meet satisfactory. Change rooms twice. 1st room TV didn't work, 2nd room hot water didn't work. Bathtubs in all 3 rooms the bathtub glaze was peeling. Staff told me when the remodeled they may have installed the shower faucet incorrectly. This place was looks like it was remodeled in the 70's. Wall air conditioner looked like mold was in the vent. expedia should go to the properties before they these kinds of places to be added to the site. I've been in many quality inns, but this was as bad a drug infested motel six. Breakfast was available, but the coffee was awful and the had very little to choose from. Only 2 apples at 6:30am and they weren't even edible. Never book a room here. Staff wasn't very pleasant and had knowledge of all the issues. The pictures on expedia where from the Clarion hotel across the way where you have to check in. when I showed the staff members the pictures, they said oh well that's the kitchen suite and rooms from clarion. What??? This should place should not be allowed on this site.

This place was super dirty . Restroom was in poor conditions and looked as it hadn’t been cleaned in months and cockroaches were seen . Wish we could insert photos in review . Area also seemed unsafe as it reeked of weed and smoke .

Horrible hotel. First room wreaked of mildew and cigarette smoke. When I went to the desk, they only told me they wouldn’t charge me the smoke fee. I had to ask for another room. The 2nd room smelled better, but the walls were stained, the tub was peeling, and I had no hot water. Horrible horrible horrible hotel.

For the price I paid they are so lucky I was desperate and stayed. The room smelled like wet wood. They have roaches and I had to ask for new sheets because the pull out couch had used one on there. The towels smelled dingy, which makes me think they don’t use Clorox to wash them. Never again.

We checked in & went to the room within 3 minutes we found 3 cockroaches alive. The bathtub was peeling from the paint they used to cover porcelain chipping. It had a bad smell.

One of the worst place to stay. Had bugs including cockroaches at the room. The bathroom was pathetic. No telephones to call the hotel desk. Overall it was the worst experience ever I had.

Not good to stay in full of bed bugs and roaches. Not clean at all…

Dirty and gross everywhere. Bugs on the walls and stains on the bed sheets. Felt very unsafe and wouldn’t stay again.

Systems were down and they weren't able to check me in until after 1:30 a.m. (even with reservations). The next morning we woke up to cockroaches roaming our room. We made the decision to check out early and refused to stay a minute longer.

what’s good like it? 😁😁