Hotel location is good near MTR station and shopping mall. Twin room is very spacious and good vale to accommodate for 3 person. Highly recommend. Breakfast is nice and has many choice.

Loved the hotel’s location as it’s walkable to shops in the Ginza area with a convenient store right across the street. Staff is very friendly and easy to communicate with. I booked two rooms and appreciate their staff making sure my two rooms were next to each other! We stayed in moderate double rooms and they need an upgrade - carpets were grimy and the bathrooms smelled.

This property was very nice, clean and in a great walkable location to Ginza. The breakfast was one of the better breakfasts we had while on our 10 day trip to Japan. We would highly recommend this property and absolutely stay there again!

Very good location. Has everything you need

Feel like this is the budget line of Mitsui garden

Nice rooms great service and right on Ginza!

The hotel is a bit old but in general everything is okay.

The toilet is small and no water is provided. Slippers has only one size.

It’s in a convenient location. The room was perfectly adequate. Nice place for a business trip.

We were here for 6 night. It was a lovely stay. The location was very convenient and also close to lots of restaurants.

Convenient location and great air conditioning. Good amenities but need more washer and dryers, two for a hotel that size is not enough.

Very good access to shopping and other attractions.

Clean rooms , close to train station. Close to shopping

We stayed at this hotel during our visit to Japan at the end of May and I can recommend this hotel very much. The location is very central in Tokyo with several subway and bus stations (and even Tokyo Station although walking there takes a bit longer) within walking distance. There are also numerous shops and excellent restaurants in the area. The hotel room was the cleanest hotel room I ever had and also has numerous additional amenities. Staff was also helpful whenever we had a question.

Close to metro station and ginza 6 mall

Good!!

Excellent customer service.

One of the best hotels in Tokyo! Onsen was great after a long day of walking and shopping. Size of the room was spacious and comfortable. Location served well for our purpose.

Clean and spacious.

Staffs are friendly and helpful.

Fantastic place to stay, almost a New York feel to the place, helpful and friendly staff. Would be happy to stay there again. The room was a pretty decent size and well done out.

Lovely facilities Room a bit small but to be expected in Japan but comfy enough for 2 people Great amentities in the room including chromecast, Phone cables, pjs Close to shops and trains

Its average Tokyo hotel, good to stay for location. Staff are extremely nice, go above and beyond. We have issue with shower.

Good access to Ginza shopping

Great location in Ginza that’s walkable to shopping, eating, and mass transit. Rooms were nicely sized for Tokyo, staff was super helpful and kind and the hotel has numerous onsite amenities we enjoyed. Would definitely stay here again.

I thought it was a little overpriced.

Mitsui Garden Awesome hotel! Great service! Walking distance to the fish market and high end shopping. Our hotel room was very clean. They also do luggage transfers to other hotels and it arrives there the next day. Storage for luggage was also another plus. We kept some luggages at the hotel when we left for Osaka for a few days, which was complimentary, no charge. I was also able to leave our luggages with the hotel prior to our 9pm flight back to the US, while we walked around Ginza without having told lug them around the whole time. This hotel has complimentary toothbrushes, hand towels, combs, so no need to pack those. We got the moderate room with extra bed. The room had 3 full size beds (US sizing). I would define stay here again. The only downside was that they only had 2 washer/dryer machines, so unable to do laundry because it was always occupied when I tried. Overall, this is a great hotel for families.

Stay here every year it’s amazing :)

I cannot compliment the staff enough -- they are friendly, knowledgeable, and go above and beyond to be helpful. The room I stayed in was super clean and the room service was phenomenal in keeping it that way during my week-long stay. The hotel is in a great location with several subway entrances close by and also a multitude of dining options, too -- plus a late-night Lawson just a block away. Highly recommended! A Look forward to coming back soon!

It’s a pleasure stay (clean and proper) but late check out will be chargeable.

Very convenient from airport and shopping

Superior staff