V good

Great rooms, friendly staff, convenient location. The only area for improvement is probably breakfast. Is a bit on the simple side compared to the rest of the product offered. This was our second stay, and likely to be back. Good place to stay in central Bandar.

Very good value for money. Dinner buffet at $22 and they taste great.

Next to the mall. Convenient location.

Quite an old hotel already. Room is big.

Spent one night, needing a hotel close to the airport. The grand deluxe rooms were huge and well equipped. One room was noisy, located next to the function rooms. However, at 11PM on the dot, as promised, it went totally quiet. Staff was very friendly. Breakfast was ok, but not great. Can see ourselves returning.

Quick check in as we booked via hotel.com We requested room change as the first room had no view and receptionist granted our request- easy process where we didn’t have to go back down to reception - they sent their concierge up with a new key card. Unfortunately we were only given one door key card and when I requested for an extra card- it was refused. It was just not practical to have just one key card as the lift requires a Key card, which means my husband and I cannot go out at separate times. We were given internet access code but restricted login to only one device Breakfast - great selection and the food was yummy The signage from out of the lift to get to the rooms was not clear. The long corridor was a bit spooky at night. Lifts were close to the reception end and could be a long walk if your room is at the end of the corridor. The other lift in the middle of the corridor is only for swimming pool access from upper floors.

Staff was unfriendly in bathroom shower curtains are soooo Dirty air condition you cant controlled individually only central air condition surounding the bath tub full of fungus my room was 504 in the breakfest restaurant limited service i ask for ginger tea they said cost me 10 dollar only for peace of ginger. Overall i was not so satisfied

Terrible. The blind could not be closed, bed was too hard,

Spacious rooms were very comfortable

A very old building.

Carpet needs to be replaced, and the amenities freshened up. Staff is friendly and helpful

Convenient for kids to do shopping and relax

It was an amazing stay with my family. Check in and out is easy.

Front office staff need to improve her customer service. Request for two entry keys was rejected with angry tone.

Easy access from parking to room.Easy access to shopping and food

Easy access from parking to room. Easy access to shopping and food

Everything is perfect. My 3rd year spending December holiday here.

Everything is perfect. My 3rd year spending December holiday here.

All were ok..our rooms were clean n spacious. We arrived earlier than checkin time but hotel staff helped let us checked in early as soon as rooms were available. Our problem was the room wifi..it was so easily lost connection.

Very convenient and is at the town centre. A satisfactory hotel.

Hotel is centrallt located and adjacent to the shopping mall where everything is accesible and within walking distance. The famous night market is just 5 minutes walking distance.