The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it

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Staff was extremely nice and hotel was nicely located

The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests

I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.

Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.

Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.