Very rude front desk man. Not effecient working style.

Based on the comments provided, I would rate the hotel about a 2 out of 5. Here’s why: 1. One blanket was provided even though the booking was for three people and after several requests, another one was provided. 2. Allowing dogs in the rooms may be a concern for some guests, depending on personal preferences or allergies. 3. Cooking smells in the room may be unpleasant and indicate a lack of adequate ventilation. 4. The lack of a safety box affects security and comfort. 5. Crowded conditions and insufficient elevators can lead to a frustrating experience. 6. Refusal to request a late checkout can be considered inflexible or inappropriate. Overall, these issues point to a number of areas where the hotel may need significant improvement.

First, We would consider making future reservations here. Yet, some issues did come up during our 3-week stay at the Alliance Palace on July 2024: 1 - Expedia lists "Daily housekeeping" but we had to keep calling or stop by reception to ask for Toilet paper, water bottles, fresh towels. Eventually we gave up and purchased toilet paper and water at a grocery store. 2 - There was a frequent foul odor in the bathroom. I improvised an odor blocker with a plastic bag on the opening of the floor drain which eliminated it. 3 - Unfortunately most of the front desk stuff is unfriendly with little desire to help and keep a frozen face. 4 - Noise level: Good sound insulation with double glazed windows/doors but you will have to get used to the nightly loud music from the Sunset restaurant (which we highly recommend for dancing, food, live music and Georgian dancing shows). Their loud music goes until 2AM and it's heard even at the sea-view 29th floor we stayed at. Tips: #1 - The one bedroom Units 01, 02 on each floor have a 180 view of the sea. #2 - Do not buy Cards for Breakfast for your whole stay because there is no refund on leftover cards if you skip breakfasts. You can always buy more at any time. Buy Breakfast cards (at check-in) for just 1-2 days initially (40 GEL per person). #3 - Some of the units at this hotel are privately owned and you can pay less by renting directly from owners or agents (search 'Apt for rent Alliance Palace Batumi' etc.).

First, We would consider making future reservations here. Yet, some issues did come up during our 3-week stay at the Alliance Palace on July 2024: 1 - Expedia lists "Daily housekeeping" but we had to keep calling or stop by reception to ask for Toilet paper, water bottles, fresh towels. Eventually we gave up and purchased toilet paper and water at a grocery store. 2 - There was a frequent foul odor in the bathroom. I improvised an odor blocker with a plastic bag on the opening of the floor drain which eliminated it. 3 - Unfortunately most of the front desk stuff is unfriendly with little desire to help and keep a frozen face. 4 - Noise level: Good sound insulation with double glazed windows/doors but you will have to get used to the nightly loud music from the Sunset restaurant (which we highly recommend for dancing, food, live music and Georgian dancing shows). Their loud music goes until 2AM and it's heard even at the sea-view 29th floor we stayed at. Tips: #1 - The one bedroom Units 01, 02 on each floor have a 180 view of the sea. #2 - Do not buy Cards for Breakfast for your whole stay because there is no refund on leftover cards if you skip breakfasts. You can always buy more at any time. Buy Breakfast cards (at check-in) for just 1-2 days initially (40 GEL per person). #3 - Some of the units at this hotel are privately owned and you can pay less by renting directly from owners or agents (search 'Apt for rent Alliance Palace Batumi' etc.).

Great property, wonderful service, my fourth stay with them, great for both solo and family, spacious suits and very will maintained. Wonderful staff keep up the great work

Wonderful

Great property, the staff is very well trained. Will do anything to help you out the whole process from checking in until checking out was amazing. Thank you so much and keep up the amazing work.

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