Great staff. Yummy breakfast.

The best customer service we have ever experienced. If you are considering staying here, book it. You won’t regret it. The hotel is perfect. Great for families but would also return as a couple. Irish bar is ace!!

Great for theme park access. Nice hotel. Bit strange about the restaurants in the hotel (Mcaffertys & Nuri) say they aren't part of the hotel.

Great hotel. Went for half board. Breakfast was great and the buffet dinner had a lot of options for everyone. Alcohol is very expensive so a bottle of beer is nearly £10. The free access to theme parks was great and saved on this. All the theme parks are great! Kids club was good too. Very comfortable stay.

It was good hotel but its so noisy and crowded for those who looking for relaxation its not the best place

Amazing hotel and amazing staff! Everything was super. The room was clean, the breakfast was delicious and various. The staff were extremely helpful.

The property in nearby all the activities and the hotel is very well served and the staff are really friendly and helpful

I really enjoyed in facilities and I was staying in 6010 room for two days. Staff was very professional and always super helpful and smiling especially in the buffet restaurant all employees that were at the dinner last night, employees at the Front Desk too. Unfortunately I forgot the name of the colleague who did check in and check out, in beige suit: friendly, approachable and knowledgeable. I will definitely come back very soon, thank you!

Really nice hotel to stay in. The foods aroma is amazing. I played football with the kids. But the only problem is that the balcony was kinda small. Overall we had a good adventure at yas island.

It was great

The person at front desk was really nice. I didn’t get his name but he allowed us to check in early and even upgraded our room to pool side view. All the staff were wonderful and friendly and breakfast was brill. The spa staff were really nice and showed me around. Made me feel really comfortable and safe. Will definitely be revisiting again inshaAllah. Mrs s bibi.

Excellent location for a family vacation. Buffet was great.

everything

All is perfect , top hotel on yas island

The location is perfect, with lots of eating options, and easy transport links to the attractions. However, we thought staff could explain hotel facilities better at check in. And also, place young families in rooms away from the Irish pub. It was very noisy till late.

We had an unforgettable experience at the Hilton Yas Island, the staff was amazing , facilities were fantastic and it’s in the middle of all the main Yas Island attractions. We’ll always prioritize this resort over Dubai based on the guest centric facilities and the simplicity of Abu Dhabi. In particular our stay was made so pleasant with over the top support from bell boy Bacha and experience Manager TharIndu — thank you for being so kind and empathetic. We will come back again!

An excellent accommodation but didn’t appreciate how many families with kids would be residing due to the proximity of the theme parks.

There was bass music playing until early morning.

Very amazing place to stay

An excellent hotel, with great friendly staff. Good rooms and clean room and lot of food options.

The kids loved this property, and the inclusive theme park deal was a bonus. Breakfast was delicious, just bear in mind it can get very busy and morning queues do build up during peak times. The pool can also become very busy, but other than that it was a great short stay. Thankyou

A great family stay, we will definitely be back sooner rather than later!

This hotel is perfect for families with young children who are looking for a great vacation spot.

Great experience

I had not realised this hotel is in the centre of several theme parks. It is in essence a theme park hotel with very large number of children. It's great for the kids but the large pools is not at all relaxing with the young ones running around and making lots of noise. That's not their fault. They were having fun but I guess I'd expected traquility. The issues that really bothered me was the very large on site pub called McCaffertys. It's huge with a large sports screen outside. On both night of my stay the noise was extremely loud. I couldn't sleep at all until around 1am with live football being shown. It reverberates around the pool area and It's clear the hotel are used to complaints about it. In calling to express my concern, I was very quickly told that the small print of the hotel states that the onsite outdoor bar area is open until 2am. (That will teach me to not read hotel small print). Then UFC (Ultimate Fight Club) checked in for an event at the arena next door. They stuck large signs on their bedroom doors with "UFC", which I was surprised was allowed. (I wonder if I'd have been allowed to put a poster up on my door for my favourite sports team?). The UFC crew then had a room next to mine which they left the door open to at all time. They had two massage benches and massaged their athletes during the day. I'm not sure that is the best visual in the UAE. This is not the relaxing experience. It's more like staying in a Disney hotel. Book thoughfully.

Good

Ok

Great hotel

A nice, modern hotel close to the parks. The location is what drove the decision to stay on our short break. If I was staying longer I would stay at a larger resort, travel a bit further and buy parks tickets. I booked half board via Expedia and feel I wasted hundreds of pounds on meals due to the limited options. We ate at restaurants in Yas Mall. Breakfast in the hotel has lots of options, just very busy around 10am. As a group of three, one adult and two kids, we had a one bedroom suite and the two beds were really small. Thankfully we worked out after the first night there was another small sofa bed.

My stay at the Hilton was underwhelming and did not feel like a five star hotel mostly due to the extremely poor service. Pros: -great location if you plan on attending the theme parks -theme park tickets included with the stay Cons: -rooms felt small, even though we had a family suite -very poor service (At arrival, we opened our own doors and unloaded our car. Later on, I called the front desk to ask a question about the theme parks. No one answered the phone. I had to go downstairs to ask my question in person. Another time, I ordered food at the pool and didn’t have my credit card linked to the room. They kept calling my room asking me to pay. You have my credit card on file. I’m not going to leave without paying. At the breakfast buffet, I ordered coffee. It didn’t come until after my meal was finished.) -pool closes at 7pm. There’s not much to do after that. -pool is beautiful but the water was not the cleanest. My kids found tissue paper and debris in the pool. -walls are so thin, I could hear everything in the room adjacent to mine. Overall, for the price I paid, I was highly disappointed and would not stay there again.

Amazing stay, way better than we expected! Exellent breakfast, definitely worth the money! Joel at the front desk went an extra mile for our family and made our stay fantastic! Will definitely come back again and recommend to friends and family!

Nothing