The Row Hotel, BW Signature Collection
Hôtel à Willow Glen, CA
Hôtel 3 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
Comprend les essentielsClimatisation, Internet/Wi-Fi, Parking et plus
A propos de ce hôtel
The Row Hotel, BW Signature Collection
Hôtel tout confort à deux pas du lieu d'intérêt suivant : Santana Row Shopping Center (centre commercial)
Cet hôtel possède une salle de fitness ouverte 24 h/24, un parking gratuit et un distributeur automatique de boissons et d'en-cas.
The Row Hotel, BW Signature Collection possède 55 chambres comprenant la climatisation, une cafetière ou une bouilloire et un sèche-cheveux. Chaque chambre bénéficie d'une décoration et d'un ameublement personnalisés. Les lits sont dotés de matelas en mousse à mémoire de forme. Une télévision connectée est disponible dans les chambres.
Cet hôtel propose une salle de fitness ouverte 24 h/24.
Cet hôtel possède une salle de fitness ouverte 24 h/24, un parking gratuit et un distributeur automatique de boissons et d'en-cas.
The Row Hotel, BW Signature Collection possède 55 chambres comprenant la climatisation, une cafetière ou une bouilloire et un sèche-cheveux. Chaque chambre bénéficie d'une décoration et d'un ameublement personnalisés. Les lits sont dotés de matelas en mousse à mémoire de forme. Une télévision connectée est disponible dans les chambres.
Les salles de bain comprennent une baignoire ou une douche et des articles de toilette gratuits. Les clients peuvent surfer sur le Web grâce à l'accès gratuit à Internet sans fil (vitesse : 25 Mbit/s ou plus).De plus, les chambres possèdent un fer / une planche à repasser et des rideaux occultants.
Cet hôtel propose une salle de fitness ouverte 24 h/24.
Équipements
Climatisation
Internet/Wi-Fi
Parking
TV
Carte de Willow Glen, CA
Chambres disponibles
Standard Room, 2 Queen Beds, Non Smoking
2 Lit queen-size • 20 m²
Capacité d'accueil 4
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Standard Room, 1 King Bed, Non Smoking
1 Lit King Size • 20 m²
Capacité d'accueil 2
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Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub
2 Lit queen-size • 23 m²
Capacité d'accueil 4
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
1 Lit King Size • 23 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)
1 Lit King Size • 20 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
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Avis et évaluations
5.0 / 10.0
The stay in the hotel was great but again I had issues with Hotels.com as they canceled my reservation because I arrived late. Luckily, the front desk was able to resolve.
2.0 / 10.0
The bathroom ceiling starting leaking water when the upstairs room was showering and flooded the entire bathroom floor.
5.0 / 10.0
Great location, parking and staff was very friendly and helpful. The rooms were clean and the bed was comfy.
4.0 / 10.0
The service, location, and overall appeal of the hotel was great. The only downsides were:
1. The bed was like sleeping on a box spring
2. Our room connected to the breakfast area so we could hear everyone. Including the staff restocking with heels on.
3. When people were in the hallway we felt like they were in our room talking. Luckily it didn’t happen too often.
4. We were hearing load thumps that would rattle the room.
5.0 / 10.0
Great hotel for the price especially for the area. I was visiting family at the Santa Clara Medical Center so it was very convenient.
The complimentary breakfast was far better than I expected and the gentlemen who checked me in was lovely. Both patient and helpful to all my issues. The only drawback is the water takes a while to heat up if you shower early in the morning.
1.0 / 10.0
The pics online were nice so we thought we would give Best Western a try. Big mistake.
Our room was rundown and dirty. The beds were comfy. We wore shoes in the shower because it was so dirty. They did not clean our room until I requested it as our garbage was overflowing. I was told to get my own towels from a cabinet in the kitchen. There was rarely anyone at the front desk. The majority of our interaction was with a computer. We never saw any security on the property. Two strange men walked into our room at 11pm using the key code on the door. They never told us who they were or what they wanted. They did not have anything that identified them as employees. That was unnerving. The underground parking was nice as were the couple employees we did interact with. Not good.
4.0 / 10.0
Staff entered room before 11am despite approved late check out and despite us yelling out “no!” “No!” And “No service please!!” We had to call in for reinforcement .
Otherwise check in was easy - associate was friendly and great, as was the person who took the reinforcement call upon unexpected entry by (housekeeping) staff.
Room was clean and well-appointed.
8.0 / 10.0
Accessible car park, large room and for any issues, staff is always ready either by the screen or onsite. However, a lot of sound coming from outside from cars and fans, also more could've been provided in the fridges as only 2 water bottles is not much. Otherwise great place if want to visit San Jose for a few days and will be using Uber to anywhere you go.
10.0 / 10.0
Great place to stay
10.0 / 10.0
Everything was perfect
4.0 / 10.0
It was OK. I wasn’t too crazy about what it looked on the outside. Overall, the inside of the building was nice and clean. The rooms were nice and clean as well.
10.0 / 10.0
Great service and no issues overall.
5.0 / 10.0
The staff cared about the quality of or stay and was eager to help in any way. The room was spotless!
10.0 / 10.0
Staff nice, clean room, and close to shopping. Parking is tight but over all not bad.
8.0 / 10.0
It was wonderful and I loved the room color as well as the jetted tub!
10.0 / 10.0
Clean, quiet and comfortable!
10.0 / 10.0
Great location by Santana Row
6.0 / 10.0
Pee stain in the middle of the room and a bit of a musty smell . Overall decent but expected a bit more . Friendly staff , good free breakfast
4.0 / 10.0
Beds were quite uncomfortable and the pillows were very elevated. The room we paid for we didn’t get unfortunately and when we brought it up to the manager onsite he mentioned all the other rooms were booked but accommodated us the next day. There were cobwebs in the room. On our last night, someone walked into our room while we’d were sleeping. It was an unfortunate experience. The plus side was the breakfast and LED lighting I during the second night.
10.0 / 10.0
Thanks for a great stay
8.0 / 10.0
The hotel and staff were overall very nice! The bathroom was awkward in layout and the shower head really ruined the overall stay. The shower head doesn’t maintain a consistent temperature and none of the settings spray normally. It spits everywhere. Definitely not good enough to wash your hair. If that was fixed it would be 5/5
10.0 / 10.0
Unique reception desk setup with the kiosk and virtual assistant. Property is well kept, room was clean. Rooms on San Carlos Street are subject to some traffic noise.
8.0 / 10.0
Ok
10.0 / 10.0
I was charged 2 times for 1 night
10.0 / 10.0
Supper clean, quiet, & comfy!
10.0 / 10.0
The absolute best customer service of any hotel any where! My suite was very large, but ask for a room away from main road if you need quiet. Excellent breakfast. Good value. I will be back.
10.0 / 10.0
Virtual check in
8.0 / 10.0
The location was perfect for us, within walking distance to Santana Row, Winchester House and shopping. The staff were friendly and helpful. There were a few minor housekeeping issues, but nothing of great concern.
6.0 / 10.0
Rooms are clean.
Not a great neighborhood, not much to do and not seems like a walk friendly neighborhood.
8.0 / 10.0
People's reviews are all over the place.
It is an average hotel (Best Western)with amenities that compliment. The price is right, it is convenient and overall it is comfortable. You want style and grace, you need to go pay top dollar else where.
10.0 / 10.0
clean
10.0 / 10.0
Great location and very clean
4.0 / 10.0
The shower water never really got hot. It was like a Luke warm.
1.0 / 10.0
Stayed at this hotel for years, even through the ownership change. Never had any real issues other than the jetted tubs not working properly once in a while. Stayed 1 night recently to beat the heat and it was a calamity. Didn’t so much mind checking via camera at the kiosk, but the AC was off throughout the building it seemed. It was definitely off on the 3rd floor. Then the AC in the room was so weak, we still suffered. We complained and someone came to check it out, but we were ultimately told to just “wait it out”. It didn’t get better. Having the AC off when it’s triple digits outside just seems diabolical to me.
I have always enjoyed the free breakfast in the past, but this time it seemed like a secondary thought. Just sausage, no eggs. Warm juice and a lackluster selection of breads. The lack of effort was giving definite penny pinch vibes. We used to really love this hotel, but this last trip was definitely a bust…and truly our last trip. We had a good run.
8.0 / 10.0
Great place
10.0 / 10.0
It was a good night stay at the Row
5.0 / 10.0
The manager Kuma was accommodating ! He answers questions with glee
10.0 / 10.0
Loved the parking below the rooms, in shade. Room had reading lamps on either side of the bed, but no place to plug them in within reach of the cord. Peculiar.
10.0 / 10.0
Value to price ratio is high
10.0 / 10.0
Less quiet during the night time, slapping doors too much moving upstairs
FAQ
Combien coûte ce hôtel par rapport aux autres à Willow Glen ?
Le prix moyen d’une location à Willow Glen est de 195 € par nuit. Cette location est 45 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour The Row Hotel, BW Signature Collection. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location The Row Hotel, BW Signature Collection accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre The Row Hotel, BW Signature Collection?
Nous avons trouvé 4 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, parking et tv.