Easy check in, very clean, lovely large self contained room with stunning sea view, we have had a very relaxing stay thank you, we would definitely stay again.

A little confusion at the start on which room I had. The video could be clearer. It is unfortunate there is no air conditioning in the room, but I guess that is standard for the UK. Amazing views and great access to restaurants below. Room was clean, housekeeping was great and overall a good stay.

I never got to stay there because the property owner never gave check in instructions 24 hours prior even though he was supposed to. He never even picked up the phone or called back when i left him a message check in time. I was completely ignored for over a day past the time he was supposed to send instructions. Then later that night at 11pm he gives me check in instructions. Too late. Way too late. Our whole trip is ruined because of this. Now he doesnt even want to give a full refund even though its his fault for not sending us instructions! He broke the contract. This is ridiculous and highly unproffessional. 0 stars. Do not stay. Avoid at all costs.

Our favourite place to stay when we go to Cardiff!

Staying for one night between Bluestone and home - and to visit Home, and this was the ideal location. We were very (pleasantly) surprised by the quality of the area, and the super accommodation. The view over the sea and Penarth pier makes it very special. The road is quite busy during the day, but the windows are effective at cutting out the noise. I suspect that parking would be very difficult during the summer, but we had no problem.

Lovely room , the one I had was looking out to the sea ,very comfortable with everything of good quality - easy to find and get into , highly recommended

I was made welcome. I was visiting family in Penarth. I would certainly stay there again. Thank you Beachcliff.

Lovely room, beautiful view of the sea and pier… loved sleeping with the window open and hearing the waves crash. Communication was great and the room had everything you could need. Would absolutely stay here again.

Paid Expedia for the room then had to paid beachcliff again for the key code. I’m still waiting for a refund after paying twice. Will never use Expedia again.

Lovely clean room and excellent 2nd floor view. There is a lift that goes to the ground floor and accessable via the back of the Tapas Bar, otherwise you would have to drag heavy bags up one flight of stairs!

Another amazing night here. Will be back soon

Accommodation provided all that we required

It sure why it’s called a hotel as all the usual aspects of a hotel were missing. ie staff! service. Good serviced room but you’re on your own to work things out! Luckily another guest told us how the key fob worked on the main gate. Room was spacious and comfortable, thought it strange no shower gel or soap (room was well equipped otherwise) but worked out later you collect this from the hallway. Good eco option but could have done with it being made clear this is how it worked. No breakfast option but not a problem as some lovely cafes along the road. We would return (super comfy bed) now we’ve got the hang of it!

Lovely large room overlooking the seafront . Spotlessly clean . No issues getting the key . A bit confusing to start with which way to go inside the building but it was fine. Pier just opposite for a nice stroll and cafe very good there

Every thing was excellent except for the rain.

Great sized room, slightly disappointed I thought we were having a sea view room. The bed was king sized and comfortable the bathroom was very clean and had great lighting to apply make up. I would not hesitate to recommend this hotel for a short stay.

We did not get the sea view room that we paid a lot of money for we were stuck in the back of the hotel over looked by passing strangers on a walkway. The property said you were to blame but you said they were to blame so have requested to get our money back.

The hotel had a nice relaxed feel. The room was very comfortable and well stocked and the bathroom was excellent. We were in room 6 with nice views over Penarth pier. The restaurants and bars below did not disturb us at all as they closed by 11. The room was on the warm side but that is our only criticism

Stunning views & exceptional quality

It was an attractive, spacious, quiet, well-situated and well maintained property. Minor point, but it would have benefitted from some kind of table/shelf/flat surface in the bathroom to put one's washbag etc on.

..an excellent bolt hole for our trip on the Waverley.. ..everything was clean and modern..

What a delightful place to stay! With a beautiful view of the water and the pier. The only downside for us: we stayed in early summer during a hot spell and the room was warm all day and through the night.

Self check in was easy and our room was great with views straight onto the sea. The sound of the sea lapping against the walls was lovely. It is a pity that there is no reception where someone is available should they be needed. We stayed here before when there was a reception and although we didn’t necessarily need anything it was nice to know that the building was manned. Security was ok but the front gate was constantly left open and the door through to the hotel was also open. I was a little concerned about being asked for a refundable deposit for a hotel stay as I’ve never had to do that before; we’re not in the habit of trashing our room. The curtain was coming off the rail so I reported this and was asked to provide a photo of it - I was concerned we would be charged for something we hadn’t done. We met two of the ladies from housekeeping who were both very nice. A special mention to the Welsh lady, I’m only sorry that we didn’t get her name, she was very helpful.

Beautifully presented, pristinely clean, excellent accommodation.

This was our second stay at the amazing Beachcliff Hotel and Apartments and we have already booked another trip to stay in August. The views from the Beachcliff Hotel are stunning and truly breathtaking looking over the sea and Pier! The rooms are of a very high quality and standard with excellent amenities along the promenade and in the local area. The staff who work so very hard to maintain the lovely clean environment are so professional and friendly and nothing is too much trouble. Christina the Hotel manager and housekeeper on this stay was brilliant. Thank you. I definitely recommend the hotel to anyone who needs a place to totally relax and take lots of walks and enjoy healthy food. Barry Island is just a quick bus ride away and Cardiff a short taxi ride or bus ride away to enjoy too. See you again soon.

Very comfortable and clean was a bit strange we didn’t see anyone I do usually like a reception area

We've stayed at the Beachcliffe several times, twice this year and really like it. On this occasion I chose a seaview room with king size bed as usual but ended up on the 3rd floor with no view whatsoever plus being in the attic and a warm day the room was boiling hot. I complained and dealt with a very helpful lady at the company who manage the property who confirmed she would move us down to floor 2 with a seaview. This duly happened the next morning with the help of a member of the cleaning crew. However the room had a double not king size bed so not ideal but much better than the night before. This hotel mostly manages to get the basics right and cleanliness is spot on but they use third party sellers who sometimes mess up some of the easy stuff such as info on the lockbox at the gate as happened this time and the first time we used the hotel. Given there are no reception staff it's frustrating to have to engage with this and needs tightening up please !

Nice clean rooms, nice area / view.

We had a lovely stay! It would be nice to have a paper copy of house details too.

This is our second stay at the Beach life and we have family locally so it suits us. It's in a great position with seaview rooms ,(if you choose) literally across the road. There are no food services but a couple of cafes close by and a bar and restaurant underneath which he we haven't used but There's he fish and chips bar is very good ! There is no reception at all and entrance is self service, picking up keys from the box using an access number which is fine the second time, bit confusing the first time we were there so be prepared and ensure you get your email with access codes. The bed was very comfortable and everything in the room worked well, good size bathroom and shower worked well, loyd of hot water.overall a very good stay in a great location

Amazing location. Room was immaculate. We were aware of what we were booking prior to arrival so were fully aware it was not a hotel. Will book again

I had very little confidence I would be able to get into my room as I was arriving late and the key locker wasn't explained well at all. I tried to make contact with hotel before stay and really had to be persistent to just get basic online liners, can I leave my case earlier - NO, will I be able to get into hotel - Yes. I think it was actually the most stressful trip I have ever had. I arrived about 9 and got my keys but could not find the apartment - signage was appalling and only because there was another guest who was trying to help me and a couple who were actually staying in the hotel did I make it into my room. I called the number but no answer. you should have an OOH emergency number. The room itself was very nice but I was so upset over thinking i would have to sleep in my car I really didn't enjoy it. My advice be clearer on how the key lock works - better directions on where the hotel rooms are and maybe don't assume because you work there, and you know it all that a guest would!