The room was clean enough

Well a couple things, the room said it had 2 queen beds I’m like 90% sure they were only full size. The other thing was the smell. The whole place had a bad odor. We even left windows open and it didn’t really help. We had to use a room spray

Nice area. Quiet stay it was a very spacious unit. Cool staff. And convenient

I saw a bug

Nothing! This was the worst place I have ever booked with Booking. Com

Let me begin with the environment! Drug city! Police raiding the halls every morning. The first night our room was 86 degrees!! And I asked for the process of a refund and was told to do it online. My wallet got stolen. The bed broke when my 30lbs toddlers went to lay down.

Pool ,clean beds /comfortable beds,location

The room smelled of cigarettes upon arrival(I’m a non smoker)i had to wipe the counters and Mop to remove some of the smell

Location.

Children playing baseball in the parking lot.

The room itself was clean, comfortable, and offered good space. The location was convenient for local Scottsdale hiking and sightseeing. Ample car parking around the building.

Several Day 1 "fix" requests (needed adequate toilet/tissue paper, TV adjustment) did not get addressed until (our last) Day 3. Promised 10% compensatory discount ultimately not granted. Room is located in a large, multi-story dormitory type building with maybe 100+ units - hallways are dirty with a prevalent smell of dope. There is limited washing machine/dryer access, but on a different floor (bring your quarters).

N/A

Had to call the Front Desk about the TV. There were no instructions on what channels worked, and no information/guide for the channels. The guests above us had children who kept running around. Kinda noisy.

No food , no front desk staff after 5pm very loud you can hear above you any noise rust in room on closet curtains coming off the windows no laundry service told to wash your own towels given two towels for a 7 day stay