We were met with an attitude that we were inconveniencing the staff at the resort. This happened at the pool, at Sandy’s Pub, and trying to get our luggage to our car. Multiple times we were asked if we were owners, as if the service level would change if we were. It should not matter if I am an owner, I am still a paying guest and any other hotel would help with luggage, take my order at the pool, or not be annoyed when we sit down at a table for lunch. It’s unfortunate, I have stayed before and hadn’t experienced this.