The unstairs bed was unmade when we showed at the property. I contacted VRBO many times and asked for a manager to call and also to deliver linen to make the bed. After many contacts and 48 hours they finally left linen on the porch. Only problem we needed a queen and they delivered a twin. I also asked that they infom the owner since we were not able to use the bed for 2 days, they said its not possible. Nice place for my family to stay but after 10 + years of using VRBO I was very disappointed with the customer service. I would also think the owner would want to know this happened for their protection from poor service to their renters thus I am writing this note for them. We used to be able to email the owner but does not appear to be an option any more.

This is a beautiful condo in a beautiful complex. Unfortunately, some issues in the unit, and the failure to deal with them by the property management company, resulted in a less-than-stellar experience. 1) The washing machine was full of mildew. All of the bath towels in the unit smelled of it, and when we went to wash them, we found the reason why. We called for three days to have someone come and fix the washer, and each day were told that the local team would be in touch. After the second day of no resolution, we used some paper towels and bleach spray to try to clean the rubber liner around the drum and both times the paper towels ended up being caked in a dark brown gunk. We came home at the end of the third day to a bottle of mold/mildew cleaning spray and a rag outside of our front door… 2) The A/C unit in the bedroom with the twin beds on the first floor leaks. We woke up after the first night to standing water that filled the closet and extended underneath one of the beds. It took four beach towels to clean up all of the water. We turned off the unit and called to have it looked at. The first time calling we were told that the local team would be in touch. The next day we were told to just leave it on — this could explain why the floor in this room is peeling. We left it off the rest of our stay. There is more to share, but I’m out of characters. This could be great unit — but I wouldn’t recommend based on our recent stay though.

Large, clean condo sleeps 8 comfortably. Wonderful beach items to borrow in outside closet including chairs, snorkel equipment, umbrella and kid sand toys. Has a pack n' play for a little one to sleep. Great customer service and easy self entry. Would stay again in a heartbeat.

The place is very nice. Roomy.

We really enjoyed the location and this condo was nice and open. The wrap around lanai was amazing! Lots of beach chairs, snorkeling gear and boggy boards were available to use. We will definitely be renting again!

We didn’t expect to use the lanai much, but we were all kind of obsessed with it by the end of our stay. Lots of seating—we ate many meals out there! The beach gear—chairs, umbrella, boogie boards, sand toys—was a nice bonus! This is a very spacious property surrounded by beautifully maintained landscaping—it felt like our own private botanical garden. The pool was nice and We would gladly stay here again!

We had a group of 7 and the property was spacious and clean. The pool was a wonderful addition and added hours of fun. We would definitely rent again.

Overall a nice stay but really needs a deep clean and maintenance. It was like going to our 70s era cabin in the mountains of Utah, but dirtier. The master shower was furry at the edges with black mold, curtains and walls are stained with dirt and food, one of the air units leaked like a waterfall, one didn't really cool and in that room the carpet was filthy and the top sheet was a full for a queen bed and the covers had to be washed, also filthy. We were encoraged to go shoeless, but realized quickly that we needed to clean all of the floors as our socks and soles if our feet were black with dirt. Just dirty, dated and worn. Vacasa was responsive overall and did refund the cleaning fee, but it took almost to the end of our stay to get the unusable air unit repaired and get our guest off the couch and into a bed vs sleeping in a hot box like a prisoner of war.

We had a wonderful stay at this condo for our time in Princeville. It was very spacious for 4 adults with 3 bedrooms and 3 bathrooms plus an extra seating area upstairs. We also enjoyed our coffee on the covered wrap around porch. The location was also good as we could walk (10 min) or drive (2 min) to the grocery store and small plaza which also had restaurants. The grocery store had everything you need including hot take out meals, Poke, sushi, alcohol, beer, wine and even snorkel gear, water shoes and other beach gear. We were also within walking distance to a nice beach and from there you could walk to Anini Beach (steep hill but otherwise easy walk). Also a short drive to Anini Beach from the unit. Our favourite beach was Tunnels Beach though. Really great snorkelling and beautiful green mountain beside. We went there several times to snorkel and one evening we picked up takeout from Hanalei Bay then went back to Tunnels to watch the sunset. Stunning!

Huge condo. We had 4 people. Could easily sleep 6 or more. Plenty of space to spread out. Nice and clean. Washer and dryer was a plus. Unit had AC but we didnt need/use it. Lots of windows which we like but unit is surrounded by other units so not much privacy unless you close all the blinds. Convenient location to Kuhio hwy and north shore stuff. We really enjoyed the unit but wouldn’t stay here again simply because we’d prefer more privacy.

Master bed room was great, master bath has great storage, Lanai wraps all the way around the condo, property was quiet minus the roosters lol, great pool area, close to stores and shopping, 3 private rooms and a second living/ extra sleeping area upstairs. Parking was a challenge at night, but overall a very comfortable stay. Washer/dryer and A/c were a huge bonus, we left a couple boogie boards hoping other families can use them ❤️

Very clean well majntained and stocked house in a beautiful location of Princeville to make dome wonderful memories with your family and friends

We stayed here with a large group of 6 people, the condo is incredibly spacious and allowed for us all to have some personal space when we needed it. The condo itself was in great condition, very clean and stocked with everything we needed. Close to the Princeville market as well as the walking path to Wylie beach. Beautiful views of the mountains from the lanai and only a 10 minute drive from Hanalei. Would stay again and recommend for anyone, especially those traveling in larger packs.

This condo was perfect for our family of seven. We had tons of room to spread out and enjoy the space. The kitchen and dining area allowed us all to be together for family meals. We enjoyed the peace and quiet of the wraparound lanai. All in all, a wonderful place to stay.

Perfect condo for vacation with family. We’ve stayed in this condo three times now and have loved it every time. We are a family of four with a one year old. Mom, sister, and brother in law joined us this time and there was plenty of space. The upstairs is perfect for a couple to have a little privacy as the bedroom up there has a full size bath and the loft area is like having a separate living room. We stayed in the main bedroom with the baby, and Vacasa graciously provided a pack and play for the baby. The main bedroom and bathroom are beautiful with tons of closet space and access to the lanai. My daughter and mom stayed in the front bedroom that has two beds and the third bathroom was theirs. The lanai is huge with multiple dining areas and views of the mountains. At night you can hear the waves. The pool is huge and always the perfect temperature. Love this condo. We’ll be back.

It is a nice well equipped house…very close to everything on the north side. Wish they had some beach stuff in the house but overall we had a pleasant stay.

This 2nd floor 2-level condo was very comfortable, well furnished and had a lovely wrap-around covered deck/lanai surrounded by tropical plantings where we spent many early morning and evening hours. Kitchen is very well equipped. Beds are quite firm and could use gel toppers. Since it was awkward communicating with the realty management on a holiday weekend, we did not ask them to come replace nonworking lightbulbs, especially in the main bath closet area and staircase, but I imagine they would have been responsive. We loved Anini beach and Kilauea lighthouse areas. You must see Napali coast by boat and check out the restaurant scene in Kapaa and food trucks and shops in Hanalei. Skip Poipu but the botanical gardens on the south shore are amazing

We really enjoyed our stay here. The location is perfect! The garden areas are beautiful! The beach that is a short walk from the home was a bit steep of a climb and does not take you straight to Anini beach, you have to walk quite a bit along another (nice) beach to get there. That being said, it is a short drive and a nice beach with overhanging trees and lots of shade, picnic grounds, showers and restrooms. Another very close find was Queens Bath. Also a steep climb but really worth it. Some nice natural pools that overlook the ocean. The Farmers market (walking distance) was a lot of fun with music and hula dancers! Foodland is a great, friendly market as well. Pricing was a bit high, but if you give them your phone number, they will give you discounts. And you must try the ice cream store next door! Property managers were quick to respond to questions and very helpful through the whole process. We did have a problem accessing the pool though, they told us several times that a key was not necessary - but the pool was locked. We were able to get someone to let us in once but was unable to use it outside of that. The property itself was nice, very spacious for the 8 of us traveling. Well equipped with books and games. While it was overall clean, there were some things missed. Dirty dishes in the cupboard and the floors were a bit sandy on arrival. Didn't bother us but some may find it a problem. The grill however, was really dirty, needed a thorough cleaning - so bad, we opted not to use it despite having bought fish from the market specifically to grill. Couple of small challenges, but overall a great stay. We ate in the room mostly and it was well equipped to accommodate all of us. The deck is AMAZING. If you are sensitive to traffic noises though - you may want to bring ear plugs. You are right by a road, not heavily trafficked, but you can hear the road noise. Bottom line, if we find ourselves in Kauai again, we would stay again!

We had a couple of hiccups upon entry but the communication was amazing to get everything straightened out. Beautiful home, would definitely stay here again

The condo is in a great spot. There is one beach just down the street, and a big hill but it’s totally worth it (snorkeling right off the beach). The complex is kept in good shape. All in all a great vacation.