Very clean and comfortable!

Do not use this hotel unreliable service and attention, never pick me up at airport, internet service down, noisy guests and reception do nothing, 3am fire alarm trigger without reason, miss information! Dint be missled because iys wyndham la quita, better to be in other lodge.

Everything was okay. However, some features of the room, particularly the bathroom, did not look like they had been cleaned consistently.

Check in was easy, front desk was helpful and polite. The room however was not clean. Mold in the bathroom, dirt throughout the carpets, hair in the shower/bathtub. No real blankets on the beds, just a pull over sheet. The heater in the room did work fortunately. I had purchased my room online, then got doubled charged at the front desk. In the morning, I explained I got doubled charged. This set things off instantly. I recognize I should have stated “Good morning. Iv had an issue with my card.” Instead of quietly saying, I have a weird charge on my card. My comment was taken as hostel. They said that it was the cost of my room, which I reported “No I paid online”. I do talk a bit loud because I have trouble hearing. Which caused the front desk worker to pass my card back, saying not to yell at him. I couldn’t hear everything he said, asked again, slightly louder. Things turned into a full front yelling match. I threatened to call the police saying they were stealing from me. Things got heated fast. Honestly I was very confused. I didn’t believe I was the one to start all this. Things did work out. Front desk helped me fix the problem, I apologized for misunderstands. I left shacking, extremely confused how all this had taken place. My children were crying. I take credit for half of the scene caused. I do appreciate the efforts taken to fix the issue on my card.

The room had a smell and stale air, most likely due to the air conditioning unit not working. The room was clean but had limited outlets to plug in computer or devices. The desk was wobbly. Poor internet connect. Safety was a bit of concern so I did not open the window as you could easily enter from outside. I was there for work and was not spending too much time in the room. If my wife was with me, she would have not stayed. I ended up leaving a night earlier but told the front desk the AC was not working when I checked out. He offered to give me another room but why would you offer a room knowing there was an issue. Wouldn’t check me out of the room till the next morning even though I checked out. Must have tried to get credit for the booking. Would I stay here again, most likely not. It was a last minute business trip.

Unfortunately, my family and I have recently been uprooted from our home. While we are in transition, we decided to spend a couple nights in a Hotel. This was hotel was the wrong choice. The door barely shut. the security lock was broken off the frame. The bathtub did not drain. there were holes in the shower wall. the knobs on the tub/shower were loose and barely worked. Overall just nasty all around. Definitely disappointing.

Found a cockroach in the room! Dirty carpets...I didn't want to take my shoes off. Missing light bulbs in lamp, although ataff was prompt in fixing that issue. Wobbly furniture. Pool in disrepair. Sketchy people just hanging out in the courtyard. I couldn't stay and the hotel gave me a refund.

The man at the reception desk was not very professional, he didn’t wear a uniform just a red GAP shirt, no name tag , and he wasn’t the most welcoming. I should have got his name but I didn’t since I was tired from my late flight. If he didn’t come from the back I wouldn’t have even guest he was a worker. The room faced the parking lot in the back that had this tow truck or car transportation truck. Something was happening during the night and it was noisy during the night. The bathroom didn’t have great circulation of air so it smelled bad, the shower knobs were hard to use and there was a bug in the shower!, the beds made us itchy and was uncomfortable for my husband and had a stain one of the twin beds. We’re grateful they offered breakfast, and The waffle maker was great probably my only positive and favorite part, but there wasn’t enough protein options during breakfast. Mostly carbs and dairy. Still better than nothing. Maybe we came too late but just wishes there were more protein options. The woman during check out seemed really nice and seemed to listen to other guest complaints. she was hospitable. I liked the close location to the airport but it still felt really sketchy and I don’t think I’ll come back. I understand it’s older a little more run down but the quality of the bathroom put me off and I really felt scared like not safe for some reason. Even though my husband was with me I couldn’t sleep and usually sleep the best in hotels. I’m disappointed.