Room was dirty and there were spider webs in the corners

We had a king room. The bed was very firm and uncomfortable. The shower was in bad condition. There was mold where caulk used to be and the shower head sprayed everywhere because of build up. The toilet paper holder was coming out of the wall. I understand the property is old and priced on the lower side, but cleanliness should be a priority.

Love everything

Everything was alright with the exception of requiring guest to pay a $50 fee in case. Also the Breakfast has a sign that states No food can be removed from the area. If it is included what does it matter if you take it back to your room or to go?

I had an employee (housekeeper) take my beer out of my room. Debris come back up from the drain, I cleaned that out and took a photo of what came out as the water wouldn’t go down either due to the debris in the drain. The sheets were dirty in the room I ended up staying in, the first room I was put in was filthy so I was moved. Carpet was filthy!! Housekeeper stole my beer. So much wrong with this!!

Check in was simple, my room was already cooled down which is a big plus for me. Nothing beats a nice cozy clean room after a long hot day of working outside. I will stay here again when I’m in the area.

The room was not clean. Moldy refrigerator & bathroom.

room needs updating bed was uncomfortable chair and carpet stained but clean little musty but not horrible I would stay again

There is a buildup of mildew on the showerhead

Love it

I got to the hotel and after i check in and got into the room the hotel staff knock on my door and told me not to use the Jacuzzi tub cause it was broke not working

This is my favorite hotel to go too in Aiken, SC I stay here every time I come home which is once a week. The rooms are always clean and Mrs. Linda is always nice and helpful.

Staff was amazing, but my shower didn’t have a shower curtain and toilet paper holder was broken an I seen a bug

Roaches in room, and was approached by 3 guys asking for $ or ride to their P.O. Its too bad because the hotel is near a nice plaza and area in Aiken.

The staff was friendly and thats the only good thing about our stay. The rooms and facilities are NOT reflected in the pictures advertised. The room smelled terrible like it had been closed up or hot for a long while. It smelled musty. The dress was very clear broken. The cleanliness was just enough to not make me run away but not good. There was a large travel ball tournament in town for the weekend so options to find another place were not really available. The room was not so bad we couldn't sleep in it for a night but FAR from what it is advertised as and for $100 a night it definitely should have been cleaner. The pool is much smaller than it looks also but it was fairly clean. Breakfast was advertised at 6am and they had a sign posted on the lobby door for 6am but we were told breakfast would not be until 7. The early breakfast at the hotel was one of the reasons we booked and then that wasnt available. have tried to add photos but the app isn't attching them.

good location for visiting area and restaurants, no coffee in rooms

Friendly staff

The carpet in my room was overly damp. The smoke detector was beeping with a low battery alarm. Cobwebs in the corners and the spread on the bed was also damp. Dog barking late into the night and early in the morning in the room right above me.

I had to tell them to clean bathroom floor. Pubic hairs in corner. Hotel is old and rundown. Room smelled. Night attendant yelled at me. You could not pay me enough to stay there again

It was quiet and clean

It was quiet and close to what we needed, but the rooms were average, horrible perfume smell sprayed all over toom, made everything feel like a small film on it

Sink basin and shower stall walls were cracked. Wallpaper is coming off the bathroom walls. Sheets, comforter, and mattress were not comfortable. Overall, the room needs a big update.

The property was outdated but it was convenient and the staff was pleasant

I like the litte area, my 1st time there an it was awesome

Love the manager, and her entire staff! Thank you for making my stay great again! Christy

I thought this was a safe area, and for the most part, right now at this point in time, I think that it probably is relatively safe. But when I went to check into my room, a single female, I was very uncomfortable, walking to my room as there were some folks lingering in the parking lot that seemed a bit sketchy. I went back to the front desk and asked for another room. I was relocated on the other side of the building on the second floor. Felt much more secure. It’s sad to see Aiken kind of falling in stature with more and more or less desirable folks hanging around

Long time expedia member folks. Avoid this place. Booked two rooms and had to be moved to different rooms on both. The staff were excellent, but the rooms are not. Roaches in room and mold in shower. Non-smoking room smelled like smoke in bathrooms, maybe because of shared ventilation system between rooms. needs a remodel. this place is not on my list rebook.

They keep screwing up my finances and double billing me.. So far I've spent over $300 in overdraft fees. Because I keep taking money out and putting it back in. Not the way I would run my business. And I will never stay here again because of the non stop inconvenience of their nonsense. The staff is wonderful but somebody keeps messing up stuff that cost me money.

The biggest problem I had was as follows: I was in a non-smoking room. However, I smelled cigarette smoke all night long. I at first thought it was my imagination until I asked my wife if she smelled the same. She did. Staff was very nice, no problem with them. Stairs were very slippery, rubber mats fixed to the stairs would be helpful. Bed and TV were OK, except that they use DIRECT TV which is difficult to find channels. I hate DIRECT TV. Would not stay here again unless there was no other option. Breakfast was good, no problems. Took me a while to adjust the hot/cold shower. A millimeter between scalding hot water and ice cold water. Finally got it after trying for several minutes.

From the absolutely fantastic lady (I am horrible remembering names) at the front desk as well as her wonderful daughter, maintenance, and housekeeping all around friendly and helpful staff.

Nice having two bathrooms.

Cool and comfortable. Nice stay. Would stay again.