Patio sliding door didn’t lock and remote wasn’t in the room for the tv

Love the pool

Nice place. We have stated here several times. Inexpensive, clean, very nice. Pool is great! Dog friendly

Its clean, staff is friendly, grounds are beautiful.

The front desk girls were super awesome, we'd definitely be back

Always nice

Convenient access to the border. Pool was very good.

Property was old and rundown. Bed was aweful. Air conditioning was not great in such a hot area. Curtains were missing hooks so hung open. Ice machine on our floor was out of order. Side door leading outside was not locked. I discovered that when my key did not do anything when i placed in the slot. My husband said he walked right in. I felt insecure going in that door alone. For the price we paid we expected a few steps above.

Nice property, but a little update needed.

No upcharge for added people in room last minute at check-in and she upgraded us as well. Had a great room with a view of the pool. Pool was open till 11. Great breakfast.

Pool was filthy, water was green and dirty. Room smelled a little funny and they don’t have free breakfast anymore.

Beautiful property and there were plenty of stores and dining options available.

Really low cost for a clean place to spend the night. Friendly staff, comfortable rooms. This place is my go to.

The pool was a foggy green with a yellow tint and could not past the first step of the pool stairs. the hallway to the room was hot and they had a potable a/c unit by a window. The rooms bathroom door nob was coming apart. The wallpaper was starting to peel at the joint. They need some updates photos. Since I came for the pool I did not stay and left

The pool is shaded, but it appears that it hasn't been cleaned in a while. The front desk staff was very helpful. Unfortunately, we had to change rooms because our sheets had dried blood stains and brown marks, as if someone had smeared their fingers on them. I called the front desk and requested a change of sheets and covers, but they said they didn't have any available. Instead, they had us change rooms, which required us to pack up everything and move just as we were ready for bed.

The staff here is always friendly and the kids love the large pool.

Excelent

Morning was very quiet

Doesn't seem like it'll be great when you drive up but it was so nice. Ac works fabulously, employees, especially Crystal, were all so personable. Thank you!

The bathrooms were very outdated when I arrived in the room, and the sliding door was left open other than that the hotel was in a very nice setting where it was close to shopping centers and restaurants.

Clean

The hotel was nice for what we desired. It could be a bit more modern, and some facilities did not work as advertised such as the hot tub jets and the sauna room, but overall our room was nice and comfortable. Air conditioning was excellent!

I did NOT like the fact that I had to go 7 times to get my Key Card Reinstated. I kept having issues with my key card not wanting to open my room door.

Erie. The lighting gave a depressing darkness.

Not as advertised!! There is NO restaurant & NO bar. The "Free Breakfast" is a granola bar & coffee in the lobby. And wifi is so bad that we couldn't even connect through any of our devices in our room. Had to go to front desk multiple times because keys constantly stopped working. When I requested Kleenex for our room, they had none & offered me toilet paper! We will never be coming back!!

Not much of a reviewer but allow me to share. Not meant to be cruel but an honest review for Management. Below average hotel at best. Dated hotel needs some TLC, at minimum needs daily maintenance. Lighting is poor, particularly the hotel has one small elevator for guests and staff. Hotel floor corridors leading to rooms do not have central AC but a small window unit ACs poorly trying to cool long hallways losing the battling to the heat magnifying the dust, dirt, dander and whatever else trapped on the smelly carpet and smoking/vaping coming from guest rooms looked in the unaired uncirculated hallway. Pet friendly (aware or not) not compatible with the already old and smelly carpet throughout the hotel, chipped paint, peeling wallpaper, bird poop on balcony, dirty pool and pool furniture. Recommend to skip this hotel, there are other surrounding hotels of equal or lesser price with better accommodations & amenities in Yuma.

We got this motel specifically because of its hot tub. When we got there, we found it was not working. Our friend is physically disabled and needed it so this was distressing. It’s impossible to get any kind of refund from Hotels.com so we had to stay. The clerk at the front desk was wonderful, and stayed calm and professional with us. This is not the first time we have arrived at a Hotels.com advertised location where the hot tub and or pool we’re not working. It would be prudent for you to be up-to-date on things, or agree in advance if it is found to be not working The cost of the room can be refunded. There were four of us in the room with one washcloth, two towels, and very little soap. And all in all disappointing stay.

It's not well maintained. Sink stopper did not work. The TV had snow throughout the screne. Two rolls of toilet paper holder in the wall. No kleenex provided. I could go on but you get the message.

Check in was easy however I called to let them know I’d be late and asked how late the hot tub was open until and they told me a time and we get there and they were like yeah no it’s broken why couldn’t you tell us that instead of us rushing to make it. Wall paper peeling all over the room very old and not worth the money. Best part was the AC was amazing a little loud but kept the room at 60 all night long

This property was a mess they show a pic of pool it was dirty and jacuzzi didn’t work. Staff is rude cigarette butts all over the pool area just plain filthy do not stay here.

Had a nice stay

Hot tub dysfunctional