Unfortunately state of the hotel and room is poor and unattended. Main complaint is the unclean( hair &bugs) room. Will not make that mistake again.

Convenient courteous staff

This place is an abandoned four seasons hotel, that was reopened, without doing any renovations, it’s in really rough shape and I have low standards, The beds were clean, towels smelled of fresh bleach so I knew I wouldn’t get an STD from them, I’ve defiantly stayed in way worse places in third world hostels, for the price it has a clean bed a tiny TV a cuck chair, and a fridge, that’s what you pay for, Sure the cable covering is falling off the walls, The paint peeling off a bit, But it’s tidy it’s fine, just don’t have great expectations

Property was dated. The checkin girl was helpful and friendly. First room we booked , checkin told us it was a smoking room. Huh, I didn’t think they were even still available. So she moved us from a King to 2 double beds and said she’d honour the price?? The room was supposed to have AC. It didn’t even turn on. Went down to front desk bcz phone in room didn’t work. Moved to room on 2nd floor. She said it had AC, it did not. We were hot all night! Not a great sleep. It was a bed and that’s what we needed. We were in town for a Convention so checkin late and check out early. From the outside it looked sketchy. Don’t think we would stay there again.

It shouldn’t be called a hotel, the place looks sketchy as you approach and looks like it’s serving as low income shelter. The pictures on the internet are misleading. The rooms are very dated and the beddings have burn holes in them as well.

Advertised as Travel Lodge - Not. Parking lot uncleared of snow. No Free Breakfast. Was told it was due to Covid. No juice. Only packet coffee in room. Lobby was cold and unattractive. Driving up, I thought the place was closed. Hair on bathroom floor. Bed was comfortable and staff were trying to be pleasant. Limited tv programming.

Hotel would not pass a health inspection Cleaning substandard Beds old and uncomfortable Carpet stained Bathroom was dirty Bedside cabnet had gease on

Unsanitary and disgusting! Do not stay here.

All over low quality

The rooms were not cleaned the bathrooms were dirty. Pee was on the seat. Hair was on the pillow.gross

Pool was horrible

easy access and lots of parking available. Comfortable room with comfortable beds

Rooms are freezing. Inadequate heating for Canadian winter weather. Hester consists of a electric baceboard heater directly under the window. I had to tuck the curtains into the window sills to get any level of warmth. The temperature outside was -12 C

When I made the reservation through Expedia, the information was that cancellation was no charge if done more than 24 hours prior to arrival . When due to flight changes I was required to make changes to my dates, I was told that I could cancel and rebook, but no refunds would be offered and I would be charged again. This was several weeks prior to arrival, then upon arrival in Red Deer my friend almost had a heart attack when I gave the name of the Hotel- apparently it’s a known drug haven ! THANKS! They refused to let me stat there. I will NEVER use Travelodge or Expedia again! What a money grab and thanks for keeping travelers out of harms way by ensuring that the venues you offer are at least clean and safe! Shame on you! Shame on you!

For this time price and location were the main features. Everything else was an added bonus

Terrible. We got in to the room and no joke, it was COLDER than outside. We got there late and were told to turn the thermostat on when we got in and had to wait 30 minutes to go to sleep because it was waaaay too cold. Shower was weak and bed sheets were not the cleanest either.

I could see that it had not been cleaned behind the furniture in quite a while...stained bed sheets and bed covers doesn't make a good impression

It needs renovation in order to keep in par with other nicer hotels

wish they had more food option for breakfast...........

I had booked a nonsmoking room but was placed in a very smelly stall smoke room.When asked if I could be moved was told that sometimes this happens and I was unable to be moved.Also $200 hold on my credit card which is the highest I have ever had to leave for one of the poorest hotels I have ever stayed in.

I liked the location, the coffee, and that I could park in front of my room. Service was slow, and I didn’t find the bed that comfortable.

Pretty good breakfast. The hallway smelled like smoke

It's good if you want something cheap. If you want some comfort, I would look elsewhere.

It was not the best, bed/ bedding was not comfy, room room super cold, took hours to warm up, toilet was clogged Ceiling is broken

The location is good. Close to venues, restaurants. The hotel/motel is showing its age, looking on the downward end of its run. With out of order vending machines and drink dispensers. The hotel requires an update. I currently would not do an update untill certain mentality and practices were addressed.The cleanliness of the room required more attention to detail. There are certain sanitary conditions and health concerns that were over looked. This is not surprising considering the quality standard of this hotel. When I brought this to the attention of the front desk staff they quickly had maintenance come out to address and fix the situation. The problem is not the staff, the problem is management and ownership. Quality standards and procedures to meet these standards are lacking. This is apparent ownership is not taken, and blame is placed on others. It was disappointing to observe.

The room was extremely cold when i arrived. It took most the first nigh to get it to a comfortable temperature. The hotel is inexpensive so i didnt expect much but freezing and trying to sleep did not mix well Other than that it was okay.

Horrible stay. Horrible Hotel. They forced us into a smoking room from 1980. I couldn't even get a coffee in the morning

I enjoyed my stay at this hotel. The staff (Jagdeep) was very friendly and attentive…..Thank you Jagdeep for your great hospitality! The room matched my expectation and the breakfast was really good. The location was central and that made my stay memorable....very easy to commute.

Ok

Fine it was clean .service was good

Almost deserted. Cameras only on one side of hotels. Car broken in to and property stolen.

The bathroom was very small and had a leaky toilet. The walls were thin and noise from other rooms were disturbing.