Was very dirty inside and out

Disorganized, unfriendly, unprofessional, untrained front desk staff

The room was clean. The bed was very comfortable. Tv remote didn't work. Had to be replaced. Shower height was very low. Hair dryer unit wasn't attached to the wall. Breakfast included was fair. Good coffee tea toast waffles fruit and yogurt. Oatmeal and cereal also available. 🙂

Horrible experience. This is a converted motel with rooms that open to the parking lot. The front desk staff were either busy busy with the local gossip or on their cell phones, with the exception of one male staff in the evening who seemed to be concerned. Our window overlooked a homeless camp and if there was no parking available i the front of the hotel, you would have to park back there. At times, it appeared that some homeless individual were inside the grounds of this hotel. We stayed there for 5 nights and had no maid service or room cleaning, even after we asked twice. We had to get our own fresh towels, emptied our trash can twice and had to find supplies to replenish our room. The room was not clean, we found a used coffee filter in the coffee maker upon arrival. For the for the very high rate that we were charged per night, we did not receive any service from the hotel, felt unsafe and was not maintained. On the plus side, it is in a good location for walking downtown.

Shower faucet dripping. Wi-Fi not working Door knob installed opposite

Not worth the $$

TV never worked. No facial tissue in holder. Beds were comfortable however. Extremely expensive per night but I see that is normal for Anchorage,AK, in the summer. Very, very limited free breakfast choices. Juice machine was broken the first day and limited to 2 choices the following day. Waffle maker had very watery, gummy batter the first day that didn’t make waffles. Adequate waffles the second day. All staff were wonderful, however!

The front door toward the parking lot is slightly open, even though it's locked on the first floor. This makes the room cold

The property was pretty run down. Out phone didn't work. The hair dryer was knocked off the wall.

Property was dirty, exposed wire ran through the metal door to the balcony. Continual problem with intoxicated homeless people and staff would not help, floors were sticky.

Good place for a night over.

Should not have the Ramada name on it. Place is a two star motel.

Owners and staff were very nice and helpful! Rooms were clean and nice.

Looked like they had tried to renovate by themselves without a contractor. Not horrible but not good. I thought ramadas were nice.

Homeless camp right outside our window

Extremely overpriced.

I do not recommend this hotel. It is an absolute dump. Wyndham should be embarrassed to have their name associated with this place. Dirty, unclean room, and an unsafe location. our room overlooked a homeless encampment.

Property is downtown and within walking distance of downtown restaurants and shopping. GREAT customer service by employees, Cyrus and Kylee, they make you feel like you are their only customer.

Back door to parking lot did not fit properly and there was a huge crack along door jam that you could see through. There was a lot of people hanging outside screaming and cursing. Not a good place for kids for sure. After all said and done they charged me another $100 on my card and didn’t even let me know why. Didn’t know until I got home. Would NOT recommend. Wish I had slept in car.

Had to ask for housekeeping (including pulling trash) and was not informed about this on checkin (stayed 5 nights). Elevator broke down mid-stay “indefinitely.” Breakfast sparse; juice machine spewed juice sideways; no liquid creamer after first 2 days; coffee weak. The only positive was the politeness of staff.

Stayed 5 nights. Had to ask for housekeeping after 2 nights and were informed “we respect our guest’s privacy so you have to ask.” We’re not informed about this on check-in. Half way through the elevator broke down “indefinitely” and we were on the 3rd floor. Breakfast was sparse; juice machine spewed sideways; no liquid creamer after second morning; coffee weak. The only real positive was politeness of staff.

The property was so so. The breakfast was horrible. The yogurt was frozen and curdled. The orange juice was sour/ undrinkable. Tgere was no toilet paper or even a toilet paper dispenser in the room! Come on! That is unacceptable!

For an older motel it was pleasant. The staff are amazing and the breakfast was a nice surprise!

Enjoyed a few hours of watching the homeless in their natural habitat. Literally behind the hotel

The stay was horrible. The windows are paper thin so the first night we heard the freight trains coming and going all night long. The second night, the couple next to us came in (extremely loudly) at 1 am. Then proceeded to fight (yelling and slamming things) until 3:30 when the front desk was called up. I don’t feel that we should have to pay for a second night when we barely got any sleep thanks to the horrible guests next to us

The hotel was dirty and run down.

There was a crackhead friend of a guest visiting when we got there, who propositioned my daughter…the acting manager acted immediately by apologizing and escorting the friend off of the premises. We found bedbugs in the beds. The morning front desk clerk was outright rude. There was lots of hot water with excellent pressure!

This place was rough…

July 2024. The good: staff is pretty friendly; the location is great, walking distance to downtown and good restaurants. Not good: the standards are very low. One day, a cleaning attendant left a large plastic bag (open) in the middle of the hall on the third floor. My wife and I were there for 4 days. Note on the bathroom mirror said towels/sheets would be changed on day 3 but we could request replacement towels. Room service and towel/sheets exchange didn't happen the whole time we were there. I asked for a towel replacement one morning; that didn't happen either. I ended up going to the desk that evening to retrieve fresh towels. The A/C unit is a stand alone unit that sits in the middle of the floor. It didn't work very well and was LOUD! The breakfast they advertise is: toast, bagels, thawed waffles, some sort of mystery pastry, dry cereal, apples, bananas. Curb appeal is terrible. During this time of year bushes and flowers around Anchorage, including most businesses & hotels, are beautiful; but not at this Ramada - it just looks old, rundown, and anything that was growing at one time are just dried up twigs. It's a bad look. There are quite a few homeless/substance abusers in the area and a number of them were sneaking in to get coffee.The reason they were able to: a broken front door (hard to believe). Finally, its just noisy. The hotel flooring, walls, more are in poor repair. For what this hotel charges/night (July 4th week), I expected a much better experience.

Close to the train station

The room was kept clean. Property looks a bit aged but still kept clean. The staff is very friendly and greet you with a smile. I give the staff 5 stars. Property itself could use some renovation. Very convenient. Close to the Egan center for those taking a bus or a train to Whittier. This hotel provides a free shuttle to and fro downtown which was an overall plus.

Horrible