We had a very pleasant stay at the Embassy Suites. I appreciated that our floor, the 5th, was especially quiet.

We had one problem the chair in the living room was pulling apart and my husband and I both cut are leg on it. We reported it to the front desk when we checked out requesting it to be removed someone might get seriously hurt

It’s good for the price

Outdated rooms, I was hoping they would be a little better. Embassy Suites and this hotel in particular was always so packed with kids’ sports teams. If you don’t mind lots of kids running around on their own, in the pool, up and down the elevators, then this is the place for you. Lots of great food options for their free breakfasts.

Spacious rooms and friendly staff

The continental breakfast was the best I’ve ever had at any hotel by far. Made to order omelets, hot bar, zucchini bread, yogurt, fresh fruit, and more. Our room was very nice and spacious. One bed seemed a little tilted, but hardly noticeable, shower had great water pressure! Very safe area as well.

Parking lot with a huge pothole… messed up my car… Staff gave wrong room keys, after a long trip not pleasant to have to deal with changing floors and tugging luggage…

Even with a large group of young soccer players staying at the hotel, the hotel was really a pleasure to stay at this hotel. Will book again when we return to Deerfield.

Breakfast s usual was superb. The room was clean and comfy. Service was ok. The front attendant was rude to my daughter when she called for towels. The bathroom tub had some stains. All three elevators we’re extremely slow.

It was a really nice room. Nice hotel. We’d definitely stay, again. The complimentary breakfast was really good I had only one complaint, but it sounds like a lot of hotels are not installing fans in the bathrooms.

Staff was nice and quick, rooms clean and tidy and not alot of noise even though all the kids were playing having fun. I got a lot of work and rest. Thank you.

It was really nice the room was spacious and the restaurant inside the hotel had amazing food.

Everything it was phenomenal

I arrived and it all began with someone peed in the bed and house keeping made the bed over a giant yellow wet stain. I laid in it and was saturated! Got a new room, showered, shower would not drain, backed up to over my ankles, no shower gel! Wanted to wash those clothes, was told dryer didn’t work. Asked for do not disturb sign and soap, house keeping could not understand any English at all. 2 free drinks, 1 bartender and a sold out hotel, long line every night. I stayed 5 nights took until I left one week after pee bed, 2 emails and 2 calls to Hilton for “the manager” to call me and acknowledge the urinated bed. What if That person has some disease! His answer was I gave you the first night free and points to use somewhere else. I am a marriott customer first time using Hilton. Points don’t mean anything when you don’t want to return. Staff are NPCs. What happened to customer service. I was literally told by front desk, you can post pictures all you want, people will still come here. No one cares anymore about you or if you spend your money with their company. Omlets were good

Although the staff was very nice and accommodating. The hotel rooms were in poor condition. There was mold in the bathroom, dirty floors, comforter had a stain on it. I had to cancel reservation because I'm highly allergic to mold. The manager and front desk waa apologetic and noted to address the issues.

We loved the afternoon refreshments, and Continental breakfast

Always love staying at this location. Close to expressways and easy to get around

Great staff. Beautiful rooms

The hotel was better than what we expected. The included morning breakfast had a limited time slot so you do need to get up early. The omelette station was the best part. It’s located in a business park but it is close drive to near by locations for food and shopping.

Very clean and the staff were nice

What's not to like? They didnt charge for parking, even wifi was free (after you sign up on their website), the place was clean and quiet and the free breakfast was amazing for the price (free). :)

Great stay. Nice & clean

It exceeded my expectations. Everything was very clean and organized. Excellent breakfast and a pleasant space to relax.

The bathroomin 1st room was really uncleanly. Move to a different room not much better

Other then the kids finding a condom wrapper in the pull out couch the overall stay was nice. The breakfast included was really good. One of the best I've had in all the hotels I've stayed at.

Common areas were well kept. Breakfast staff extremely friendly. We will definitely stay here again in the future.

This hotel is surrounded by abandoned buildings. The air conditioning is not working properly in two different rooms. It was warm during the daytime and part of the nighttime.

Amazing stay wonderful breakfast and spacious suites.

Beautiful hotel and very accommodating for our pets:) Breakfast was so yummy!!

Not the best

Booked at Embassy Suites based on location and accommodations for famik trip to the area. We had a 5 hour drive to wait 1 hr and 30 minutes after check-in to get a room. It was inconvenience and really showed the lack of customer service priority from.the staff behalf.

We waited an hour and a half for one of our rooms to be done after checking in. Other than that, everything worked out well.