The breakfast served was horrible, the only thing that was good was the waffles. Room was ok nothing special.

Staff was very nice and helpful.

It was a reasonable priced place to lay my head. The folks at the desk were helpful, polite and busy. The room; smelled awful, hair in the sink, other hair on the toilet behind where the seat attaches and the entire facility looks painfully shabby and dated. Does not represent the Quality Inn & Suites name unless they have lowered their standards considerably!

Overall an ok place to stay. It was for only one night so I can deal with it. The room had a smell maybe from cleaning products. Three trains came through blasting their horn. That was probably the worst part.

There was only one set of towels and no soap in the room when we arrived and we are a family of 4. I had to go to the front desk and ask for these items. Front desk clerk told my husband that breakfast is from 7 to 10 am. In the morning, we went to get breakfast at 8.30 am. My husband was there 15 min earlier. He said that the front desk lady removed all the eggs and sausages right after he came. So there was nothing there to eat except cereal, waffles and yogurt. When I asked the lady about the eggs and if she was going to add more, she said she was busy because she had a lot of check outs in the morning. We waited for another 10-15 min, she just added some bananas but no eggs or sausage. If you can find another hotel stay somewhere else, staff here doesn’t really care about your experience. It was a last minute stay for us and it was the only hotel available for this area, so we had no choice.

No breakfast available as advertised, and was shocked when we showed up and the request was for a cash security deposit?

This was a convenient location at a fair price. If you want a more fancy place you will have to pay more, however for the low price, this place was adequate for my stay.

When we got to the hotel they required 150 cash deposit for damages we may make to the room… they had no form to fill out just an envelope that they had us sign. When we got to our room it smelled so bad like smoke and mildew. They did not offer us another room or try rectifying the situation. All they said is since you told us you can have your deposit back in the morning. When we went down in the morning to eat breakfast we asked for the shady deposit bavk and we were told we had to drive around to the front of the building before they would return it. They did return it but this was shady as it gets…

Na

The hotel is well maintained. Staff was friendly. Had an issue: we’re asked if wanting housekeeping. My reply was “NO”!!! The housekeeping ignored and enter our room without permission. We’re upset and I complain to the office. Office staff on Saturday evening showed no concern.

The staff was friendly, the rooms were nice. The availability of extra pillows would have been nice.

Staff couldn’t answer questions at check Door was difficult to open/close

we were to have 2 rooms adjoining both booked early, and they rented the adjoining room, and place the other of my party on the second floor at the oppisite of the hotel, not really good booking for early on line booking :( :(

budget friendly, clean

Night clerk was very pleasant and professional, morning clerk was just okay. We booked a2 queen room in advance and the room was only socked with two towels and wash clothes. We we in a handicap room but the door was so hard to open, i don't see how anyone with mobility issues could even get the door open, much less maneuver through it.

Pleasant staff

This was the most disgusting hotel that I have ever stayed. The musty smell was overpowering and everything was so dirty that my husband and I were afraid to get into the bed. The rug had huge stains on it, the doors were caked in dirt and the shower area was repulsive.

The room was very outdated and dirty. There were spiderwebs in the corner of the ceiling, the shower wasn’t clean and the trash outside the stairwell was overflowing.

Not sure what happened within a year but I wouldn’t recommend staying here. Perfect if you don’t mind the midnight visitors (Roaches) that like to crawl across the headboard.

Check in was easy, but the hotel needs some fixing up. And they don’t clean the rooms daily. Breakfast could have been better than it was ( it’s grab and go). The area it’s self was decent

Old and in need of updates and cleanliness. Dirty carpeting, burn holes in beds spread, torn curtains.

The 2 staff members I spoke with were very nice and courteous.

Room smelled of mold. Dead bugs in bathroom area. Mold on ceiling tile in bathroom. Stains on wall. Even with all th lights on, lighting was dim.

Staff were very nice. Hotel was very outdated and not very clean. Stains on the couch in the room. No toilet paper or Kleenex in the room when I got there. And very musty smell.

Nice hotel for the price point

Needed a pet friendly room for a one night stay while visiting family. Very polite staff, affordable, comfortable and sufficiently clean for one night's sleep and a shower.

The staff, including housekeepers and the maintenance man were all very professional and super friendly. The downside of our 6 day / 5 nite stay was first, that the swimming pool was not only not openned as the website said... but a nasty green in color and no one even working on it. It looked like a storage area for garden hoses and broken parts. There was also no continental breakfast as the website also stated. Instead, you can request a to-go lunch bag with a bottle of water and a small blueberry muffin. You can request a frozen breakfast burrito or taco that can be microwaved. Juice and coffee were available in the lobby. Another downside was there was no housekeeping service except for 1 day. (You get to pick the day). If you want fresh towels or linen, You must take your used ones to the front office and request fresh ones. Same thing with garbage bags and ice bucket bags, Cups, and coffee for in room coffee machine. If you have full garage cans, you have to take the bags out to the dumpster if you want to keep a semi-clean room for yourself. We had requested a handicap accessible Room as my wife is wheelchair / Scooter bound. While the bathroom did have the shower seat we had requested & grab bars at the toilet and shower, there wasn't any near the sink and vanity or anywhere else in the Room. The set up for the room was very difficult for someone in a wheelchair as we had to rearrange some of the furniture to make it somewhataccessible for her.

Old and dirty.

This property has NEVER been updated.. the updates that were pointed out to me were New Headboards . The tv was antiquated . They need to rip the carpet out and install laminate or equivalent. Whoever cleaned the room didn’t clean behind anything and the room phone hadn’t been wiped down in weeks possibly months. The previous occupant left a deposit in the toilet that was still there when I checked in. Overall only stay here if you’re Desperate

It was okay I have been to nicer places than this but it was okay

Not a nice hotel. The staff is making good effort to provide a clean room, which is much appreciated... doing the best they can with what they have.

Nice clean hotel. Comfy bed and pleasant hotel staff. Located near shops, restaurants and parks! Good overall experience.