Always clean! Service with a smile!

It was easy to get to

Polite staff, quiet, clean easy accessible. Fairly priced. When I am traveling through this area in the future I will prioritize staying at this hotel.

this was the cleanest Holiday inn Express. comfortable bed and pillows.

Wonderful experience.

Loved the place, very clean. Great customer service

Overall ..the Room the staff were great ..my problem. Is I stayed for 2 nites with 5 kids . The last nite there was a group that hung out all night in parking lot .upon my getting ready to leave .I found my car had be vandalized ..some kind of substances were sprayed or poured all over my car ..i informed front desk anout it to which northing was done ..I had to pay to get whole outside of car cleaned off ..a check of camerad may have reveled which guest or guest were involved..possibly at least having them pay for my restoring car

Very nice and staff was friendly

The whole experience started horribly, checking in with the older female receptionist was unprofessional she stated she couldn’t see my name in the system. I showed her the confirmation email, and she dismissed me and said you must rebook with us I can’t find you. She then said there’s no option for two beds. I was so frustrated, the other receptionist chimed in and asked what’s my last name, she found it with no problem and apologized on the behalf of the worker. In the morning, I was awakened by the cleaning lady she was loud talking and dragging her cleaning cart. The last thing, I found to be insane there’s no water in the refrigerator. I asked for water and the receptionist said i need to buy the water. I paid $12.00 for two bottles Dasani water and a Welch snack that price was outrageous. Water is a basic need why can it be free? The next day, I asked to speak to the manager he was dismissive and said you should have read the sign there’s no complimentary and this is how the company makes there money. Furthermore, he said I wasn’t a member they get the special treatment of having water and soda in there refrigerator. The tone of his voice was sarcastic I didn’t appreciate it. I’ve been to many hotels and never experienced this type of service, it was disturbing. I’ll never book there again. I’ll make sure to share my experience with every social media outlet. Holiday Inn express needs to do better in customer service and provide water it’s a basic need.

Wonderful stay with my children. We arrived hours later after check-in however the front desk staff checked us in quickly. Room was clean, quiet, and cool. Indoor pool was convenient and clean! Breakfast was amazing and coffee was a wonderful touch. Will definitely be returning soon!

Customer service was ok,I explained that I booked a bogger room counting more people but I wanted to downgrade the room but the Cust.Serv guy dodnt do anything. Room was not very cleaned,stains on sink and the worse was that I took and shower and washed my hair before bedtime and water was not draining good from tub,so I checked if the tub had the stooper ,took it off and saw hair in it,I started pulling hair thinking it was my hair and got a nasty surprise pulling like a 12 inches long clog of nasty and smelly black hair out,obviously thatbtub hasnt been cleaned in that area .I took a picture and showed to thr cust.service un the morning at the time of checking out.Nasty,this review doesnt let me upload the picture.

It was a pleasure stay didn’t have to worry about any dirtiness and rooms air system worked amazing overall the perfect hotel you want to enjoy with your family worry free

One of the towels had a small seemingly permanent brown stain that we didn't notice until after my girlfriend used her towel. I wish the washing of the towels was done more thoroughly. Thank You.

Overall good experience

Very good breakfast

The staff is very understanding. The room is very clean.

All staff were professional, friendly and very helpful. Room was clean. Beds comfortable. Breakfast was good. A variety of food and pastries. Didn't get time to swim in the pool, but it looked very inviting. Enjoyed my stay and would stay again.

It’s the best hotel ! Really nice place area super convenient staff is extremely friendly My nice love this place

Stat for my Spartan race. Was clean and quiet. The staff were very polite.

overall good experience, nice staff, clean

Staff were all super kind and attentive!

Love this place.

Very clean

Cass was awesome at check in. Made everything seamless and convenient!!! Staff was very attentive and friendly. Great place overall.

Very nice and clean!

Very professional and friendly staff, great breakfast and it was included, nice and clean indoor pool. The hotel in general was nice and neat. I don’t have nothing bad to say about this hotel. I will return again.

The indoor pool during the HOT Pennsylvania heat wave was a blessing!!! My kids lived in the pool. The breakfast available was awesome! so many choices. The pancake machine was a delight. The suite we had was GREAT! large and spacious. The housekeeping service was not great. we stayed 8 days and followed the instructions to leave tag on door or off door when we want cleaning or not. Without the tag, we only had our trash taken. Our beds were not made. They were left just how we left it before we left for the day. During breakfast, there is one lady employee who was not the most pleasant to be around. She seemed so grumpy and not happy to have people come eat the food they prepared. I would recommend this place. The stay was pleasant. I hope to stay with them again when I am back in town visiting family.

Well done. Nice breakfast. Thank you.

This hotel overbooks. We had an issue getting s room when we arrived. We had prepaid so I don’t understand why our room was given away. Finally got a room, only to have to relocate to a different room in the morning. Very inconvenient.

Very clean, comfortable room and comfortable beds. Friendly staff, and welcoming reception area. Easy parking.

Prooerty was nice & quiet . Friendly staff , could have been cleaner .

Hotel was clean staff friendly and great breakfast set up it was myself and my 3 teens Would def stay again and highly recommend