Stayed there 3 nights and ended up extending for another night. Staff are excellent—friendly and very helpful. Rooms (compared to N. America) are small but bed and bathrooms were clean. Elevator is tiny so we took the stairs most of the time when we didn’t have luggage. No AC but the nights were cool and we opened the windows (Don’t do this if you are sensitive to sound—you’ll hear the noise from outside). Very basic toilettries provided—all-in-one hand, body and hair soap in a dispenser, that’s it. So bring your own if you need lotion, conditioner etc. Complimentary coffee/tea available in rooms and in the lobby. The location is excellent if you want to be near the shops, train, bus and tram station. We felt safe during our stay.

Hotel is in the middle of everything and close to the train station. I loved the coffee provided in the small lobby of the hotel. The staff is very professional and go out of the way to please you. I was grateful that Florien at check in gave me a quiet room not facing the streets. Thanks for a great stay at the city of Nancy. Will definitely come back. Edward Ramos, New York

Hotel clean and nice staff but not hotel definitely not as nice as on the pictures. No lobby, just a tiny corridor opening on a small front desk. Cheap building and entrance, not corresponding at all to the pictures. Rooms are very small and noisy. Breakfast room is at the basement level with no window.

Very kind staff, some free biscuits and drinks, good location, beautiful and clean room!

Good location, small rooms, very friendly

No air conditioning in the whole property by +42° : how come ?

God service

Our stay in Nancy, France was great. The hotel is rated 3 stars, but is hardly 1 star. The lobby is shabby, the room was tiny, the bathroom floor not clean and the elevator very, very slow. Also no air conditioning.

An excellent young lady served buffet breakfast on 12/30 really good : she works hard & quick, full of smiles during so many clients asking this or that! She was off on my 2nd day visit 12/31 > hope could meet her again next time when visit Nancy !

small room and tiny bathroom but sevice is very good

The personnel at this hotel were really friendly, which was a big plus, and the hotel is in a good location in the city center. The room was comfortable enough, but there’s absolutely no soundproofing between rooms (towards the street is fine), so you can hear even a small cough next door. Hopefully their current renovations will fix that since it’s otherwise a nice hotel.

Rooms clean, , staff helpful , breakfast generous and great location.

The hotel is centrally located, and close to many restaurants and shops. The hotel is always staffed, which is nice, and always has free water, tea, and coffee at the entrance which is nice. Breakfast is very basic, as was or room. Parking was hard to locate, and because the hotel entrance is on a tram line (with no cars allowed), parking and check in was a bit difficult. Maybe a map and cost of parking locations would be helpful if provided for guests prior to check in.

This hotel had a great central location, and right next to a tram stop. There were some cracks in the ceiling (possible mold?), and the room was not very big for 2 people. However the staff was very nice and accommodating.

Great hotel, right in the centre of town and being greeted with sweets and bottled water is my preferable way to check in.

Coeur de City Hotel is a pleasant small hotel located within walking distance of most of the sites in Nancy. It is a short walk from the train station. The staff is friendly and helpful. The rooms are comfortable and clean. Breakfast was amazing.

The bed & pillows were comfortable. The room smelled like vanilla & cigarette (two smells I cannot stand). There was a cigarette butt on the floor under the heater. The room was so small that I tripped over my suitcase twice. The bathroom was a little creepy. But the worst part was the breakfast: the bread was very stale and so were the croissants. We are in France. This is not acceptable.

Was attending a conference at the university. Good location for that.

It was such a nice cosy hotel! Super friendly staff who also knew English ( I'm not a fluent French speaker) the rooms were really nice and clean! 10/10! I would definitely recommend it to anyone! And also nearby the centre of Nancy! I can't wait to stay there again :)

Friendly personnel. European breakfast, free bottled water, muffins, café and tea at the lobby. Clean room, free wifi, cafe and tea in room. Overall very pleasant stay, I will prefer it next time at Nancy.

Great staffs, special compliment to Director Ms Emilie ; Front desk Ms Marion & Ms Dominik ; Restaurant people ;Housekeeping.

Very clean , friendly staff, good breakfast, free bottle of waters provided at the reception.

Very close to train station, near the centre and lovely staff.

It's very difficult to find, even with GPS. The hotel needs a much better sign. The one they have is tiny, dark, and squeezed between its neighbors on a busy street. The guest must find street parking or a car park (poorly signed inside) a few blocks away. I found it difficult to navigate inside the hotel with a suitcase and small dog because the room, hallways, lobby, and elevator are very, very small. Even with a nice request, you are told that there will be absolutely no help forthcoming from staff as you try to navigate double parking and unloading car on a busy tram street.

Nice enough place, tho a bit high price for what it is. I've stayed in many small renovated hotels similar to this, and compared to them, I have to say the shower was very tiny and almost unusable for even a medium-sized person. Room had a slight odor. Breakfast was much better than expected. Only a small additional charge (8 Euro) to have the dog, which was a nice positive.

Great location in the middle of the city close to the tourist sites and shopping. Also very close, cheap parking (I paid 12 euro and some change for the 2 nights I stayed). The hotel is definitely a 3 star European hotel (equivalent of a 2-2.5 star American hotel). It is by no means luxurious but decent considering the price and location. The beds are hard and uncomfortable. The rooms have no soundproofing whatsoever- you can here EVERYTHING going on in the hotel from your room. I could here the guy in the next room blow his nose while I was in my bathroom, yuck. Also no minibar and all the cups are plastic (which I had expected). There is free wi-fi and free breakfast- I didn't eat the breakfast so I don't know how good it is. I would recommend this hotel to someone who is looking for a reasonable decent room for a good price. If I visit Nancy again I will most likely stay at a different hotel.

Nice over all the staff was helpful answer all the question we had. Good Hotel I will stay here again.

Staff were friendly and helpful but not all front-of-office were English-speaking. Room was nice and roomy though there was no room safe. Wi-fi worked perfectly. Breakfast was good in a pleasant room. A small lift was available for luggage. Location was good, only a few minutes walk from the main train station, as well as the historic area and main city attractions. Trams ran right outside the hotel, but soundproofing in windows handled this. We would certainly recommend your consideration!