The hotel looked abandoned. Carpeting was dirty & not vacuumed. Desk clerk was friendly but not helpful. No carts available to take our luggage in. First room assignment the door was locked from the inside & we were offered no help to get in, although we were assigned a different room. Both rooms were handicap accessible & for hearing impaired guests. Neither of which did i ask for. The elevator smelled of cigarette smoke. The room itself was awful. The arm of the recliner chair was ripped & then taped with clear tape. The beds were sloppily made. No instructions given for the television, pool, fitness center, or breakfast given. The room temperature was either 90 degrees or freezing 54 degrees. We could not get it controlled. Toilet paper holder was missing. Lighting was awful & non-welcoming. Breakfast consisted of coffee that poured like mud & only sweetened "pump style" creamer. There were a few oranges out & a few bags of instant oatmeal, no bowls. The refrigerator had some hardboiled eggs in it but who knows how old they were. No toaster, bagels, sweet rolls, hot tea, just basically nothing. Upon checking out, the desk clerk didnt even ask how our stay was. I will never in a million years stay at this hotel again.

The 4th floor smelled like weed, breakfast consisted of boiled eggs, muffin or breakfast bar, coffee or tea. Only one elevator worked. The room was dirty, the hotel has gone down hill since I stayed 2 years ago. I probably won’t be back.

We came to PIttsburgh for the Clemson Pitt football game. We just needed a room for the night and ESA was perfect. Barbara at the front desk was very nice when we arrived.

God room for the money.cleN plety of space

I would just say this hotel was…okay. My friend and I stayed for 3 nights and not once did housekeeping come. The elevator is very, very slow. We stayed on the third floor and it smelled weirdly of quesadillas/old food. Our room was clean though. It was just an okay stay.

Checkin lady not informative or friendly.Got in room, supposed to be queen room, was a double.Clothes still in a drawer from previous person. Popcorn on floor at bed - we didnt have popcorn.There was 1 washcloth for 4 of us. No daily housekeeping/fresh towels. 2nd night went and asked for 4 towels/cloths, and was given 2. Desk person said he could only give us 2 because people destroy stuff- we all just wanted a bath!! Elevator was very slow and only 1 of the 2 worked. Location was good, close to many eating and variety of shopping places. Nice full size refrigerator. Had microwave and a small hot plate but no utensils or cookware/plates in room. I guess you had to go to desk to ask for that stuff. We didnt need it so was not a big deal.

Hotel sold our room. Was left with no room. We hanks to hotels.com they found us a replacement. We had this reservation for a month and when we arrive we are told they was no more rooms and that they gave ours away.

I needed an inexpensive place to crash and this worked efficiently