I would like to thank the staff for calling to let me know I left my contact lenses behind in the room after check out and for putting them to one side for collection. Reception asked me if I was local otherwise they were offering to post them back to me. Thanks

We loved the quiet location , every member of staff we spoke to were fantastic & couldn’t do enough for us. Food fabulous. And the hotel even had laminated sheet for 3 different walks of different lengths around the property acreage. My wife loved her treatment from the spa. Only slight issue was around 2-4.30pm at busy times in spa there isn’t enough loungers or space & only place to sit is in spa reception. Wasn’t a major issue as we redressed & went for a walk around area then came back & it was fine .

Stayed the night before we did the Emmerdale village tour. So great location for that! Fabulous hotel, impressed with the complimentary drink on arrival, nice touch! Also very friendly staff, lovely clean room, was nice to go into and it feel warm and cosy. Got there too late to enjoy facilities but all looked lovely. Fabulous breakfast, and nice touch with the breakfast bag when we left.

We stayed here for my birthday 4th - 6th April and we had such a wonderful time. We had a double room which was spacious clean, and came with a lovely a view over the Estate. The breakfast was wonderful with lots of choice. I especially liked leaf tea which you dont get everywhere. All of the staff provided us with fantastic service. Little touches such as a hand signed welcome letter, a happy birthday note with a box of chocolates left for me on my birthday, and a bag with water and snacks for the journey home, all made our stay extra special. Thank you for such a wonderful stay.

Weather was amazing, customer service very professional, food was amazing, room was clean with beautiful view. Bed was very comfortable, feels like on the clouds.

Excellent caring staff, From Check in to Sorting final bill. Outstanding customer service. Comp Proseco or Tea / Coffee on arrival. Room (29) Excellent, great bed, view, bathroom and shower (twin sinks). Spa good, just one wet steam room but spotlessly clean. Pizza dinner in bar very good, Excellent G&T. Breakfast included and outstanding. Even given a snack bag with nibbles for journey home. No hesitation in recommending this excellent hotel. Well Done..

Lovely place, beautiful area, great staff, good food.

Very good.

We had a lovely stay. The staff were very friendly and helpful. Our room was a good size, lovely and warm and good lighting. The breakfasts were lovely and we had two bar meals whilst we stayed, both very nice and not overly expensive. We would definitely return to the hotel.

Stayed on 2 seperate nights in one week. Returned for 2nd night it was so good. Felt like we were minded like family. Left a bag behind and when i returmed next evening the receptionist offered me a cup of tea. I had driven a good distance and here was a person who could read how to treat and look after a guest in an empathetic way. Each and every staff member was polite and went over and above. The food was delicious. Breakfast freshly cooked to order. Lovely pool and not overcrowded. Came away feeling refreshed and reassured that old world standards are still alive.

Amazing setting - fabulous building..

Good welcome and attentive staff.

Beautiful quiet location yet accessible for A1 and other locations. Such a friendly and welcoming reception on arrival plus complimentary drink. Room was clean, spacious and very comfortable (bed ok but I find all hotel beds hard). Bathroom modern and clean. Dined in hotel restaurant and good was outstanding just be aware all has Asian influences. Breakfast was fabulous lots of menu choice or have it your own way plus all continental options. Dined in bar too where food was more simple but equally delicious. All staff we met were warm, friendly and exceptionally helpful. Also had a massage in spa which again was faultless. Walk suggestions available from reception. Couldn’t recommend more highly and we will definitely return. If only all hotels are like this!

Wonderful place to relax and read or unwind. Lovely older building with traditional bar and lounging room/s. Bedroom was large and lovely view of the grounds. Staff and service all personable and well trained.

We booked the hotel as a birthday treat for our daughter. She and her husband had a fabulous time, they had dinner at the hotel and used the spa. The hotel staff went out out of their way to make it a memorable stay. A special mention must go to Caroline who helped with the extras to make this stay special.

Clean and efficient and friendly helpful staff. Thoroughly enjoyed our stay and the excellent food and service. You do need to check your directions on your map for the local walks though, they seem very wrongly colour coded!!!

A delightful visit, Not stuffy and good value

Fantastic in every way! Wonderful staff, beautiful hotel, excellent surroundings. Looking forward to our next stay!

What a lovely place. The food was fabulous and the service amazing - nothing was too much trouble. Wonderful stay.

Beautiful building and grounds with fanatatic staff. We were disappointed with our room, it was in need of an upgrade. The carpet was dirty and stained and the bathroom needed a good scrub. Compared to others that we booked on this trip it was over priced.

Lovely hotel with friendly staff. Impressed with the buildings and how they were maintained. Would definitely stay again. Our grandchildren aged 5 & 6 both loved it as well, we only arrived home and they wanted to go back.

Lovely stay. Staff were very friendly and excellent service. Evening meal and breakfast were of excellent standard. Will stay again.

Set in the open countryside the hotel has a fantastic vista. We stayed for just one night for a special celebration and we were made most welcome. On arrival, we were pleasantly surprised to hear we had been given a bedroom upgrade free of charge. It was an amazing room. Whilst it was located in the 18th-century manor it was clean, beautifully decorated and had all the modern facilities. The room was spatial and the bed/chairs were very comfortable. The owners even provided a couple of books for us to read during our stay and were free to take away! We had evening dinner with a premeal drink in the bar area. The tables were well spaced; the food was excellent and the staff were both helpful and made you feel special. My partner used the spa and had we been staying longer, I would have used both the pool and the gym. Only time prevented this. Parking was immediately in front of the hotel. Whilst the one night's stay was expensive, we had a great time and look forward to a return visit at some time in the future.

Lovely stay to celebrate our 30th wedding anniversary. All the staff were very friendly and helpful. A lovely extra touch was a handwritten card and tin of Yorkshire biscuits left in our room. Lovely spa treatment too. Would definitely recommend.

A beautiful historic property which was well maintained. The more recent additions which housed the spa blended in well. The immediate grounds were also immaculately maintained plus there were footpaths right outside the door with access to the scenic countryside.

It was wonderful food excellent older members of staff fab just some of the young ones didnt seem to put their heart into the job. Grounds beautiful and well kept. Our room was fab overlooking the front . Breakfast outstanding. We ate there the three nights we were there and all meals excellent. I would recommend this hotel to anyone .

Beautiful house and grounds, panoramic view over rolling hills. Lovely location.

Not all but some of the Waiting Staff were clearly inexperienced. The waiting time especially at breakfast was far too long. From ordering our breakfast there was a 30 minute wait for it to be delivered to the table. The toast and tea / coffee were delivered pretty much straight away but a 39 minute wait for the cooked breakfast was too long. This was the case for all three nights we stayed. The bar service was also extremely slow with the barman preparing drinks and delivering them to the restaurant in preference to customers waiting in the bar / lounge waiting to be served. We waited nearly 15 minutes to be served on our first evening and after a similar wait on the second evening gave up and retired to our room early. It’s a lovely hotel, the location is superb for a relaxing break. We can’t fault the chilled vibe of the place and as this was something we were looking for and once the staff are trained up I’m sure the service will match the ambience. The reception staff ( ladies ) were excellent and looked after us, especially moving us from a small dark room at the end of a long corridor to a more airy and more suitable room due to my anxiety issues with enclosed spaces. The spa treatments were good albeit small. Finally, on our arrival we took a sandwich lunch outside to take in the views. This was the first time I’ve ever had a Club Sandwich made with scrambled egg !. Not really suitable as it made the bread soggy and the sandwich fall apart. Might be worth changing it.

Friendly staff, clean room, brilliant view , Great stay in a great location.

I did report to reception that my room was in fact not cleaned and my wife and I cleaned it ourselves! we were offered another room but that was not the point, we paid a lot of money for a room well below par! The TV was not working well; I could get either the hotel channel or an adult channel - not the best I suggest.

the building is impressive great grounds and surroundings are well kept,rooms where once the finest .could do with a refurbishment however rooms clean and maintained. greeting and reception service was fine and bar service. restaurant service needs improvement over 30 mins to receive a breakfast.

Very comfortable after a long journey. Quick check. Tasty supper in the bar. Attentive service. Relaxing stay.