Wonderful

Wonderful hotel. Family stayed 2 nights. Breakfast was excellent. Highly recommend.

Beautiful city

We have been to this hotel before it is clean and the staff are helpful. It is in a beautiful setting.

Renovations are awesome. Staff was great.

Parking not close to the hotel and very difficult to get to the hotel. No access code. Waste time and frustrating

The hotel is great but the Restaurant is amazing, wetter you are staying at the hotel or not this restaurant is open to all. The food was the best we had tasted in all of France.

Clean and very convenient every thing is walking distance

The staff are very friendly and very accommodating. The hotel and the room is very clean. It’s an ideal place going to Lourdes. It’s right next to the train station and 15 minute walk to the Grotto

Great staff. Good breakfast.

I liked the breakfast buffet but the lunch and dinner menus were too limited and didn't change from day to day.

The property did not even know i have prepaid n asked me to pay again

Thé stay at the Best Western in Lourdes was excellent. I have stayed at this hotel several times throughout the years and I always return.

Overall, the property is cleaned and well taken care of

friendly staff.

Wonderful hotel!! I was greeted and welcomed by everyone. Hotel room was clean, spacious. Le parc restaurant was the best meal of our trip!! Stunning and tasteful. Great stay!!

Its very clean and i really liked it. its just infront of the trains station

We stayed here 4 nights in May. The lady at the reception was always very friendly, including allowing us to check in one hour early, at 3pm instead of 4pm as our room was ready. The room was nicely decorated with a small private balcony, which was not big enough for a table and chairs. Both the room and the bathroom had nice "old-fashioned" radiators. The ones in the bathroom were handy for drying and warming up the towels. The only toiletry provided was a bottle of shampoo attached to the wall. At one point the shampoo in the bathroom run out, we informed the reception and a lady came in and replaced it. There was an empty mini fridge in the room, a kettle and some teas and coffees which were replaced daily. They brought us one 500 ml bottle of mineral per day. The fridge did not reach a temperature much lower than the room temperature but was still useful. We had two dinners at their restaurant Le Parc. The food was good,the service was good and the wine list was reasonably priced. The hotel is situated in an old tastefully renovated and decorated building and had nice high ceilings downstairs. There was a swimming pool with lounge chairs in the garden plus some tables and chairs. The garden was beautiful with a statue of a bear. Once we enjoyed the beautiful afternoon by having a couple of beers in the garden. This is a good hotel with good service, deserving of its' 4-star rating. If we go back to Lourdes, we will stay there again.

Lovely hotel and staff, arrived early and room was ready which was great and meant we could check in and go exploring straight away. The hotel is just across the road from the bus stop for the airport bus and is a short walk from the town centre. I would definitely stay here again

Very close to the train station literally across the street from it. Very clean and the front desk very friendly.

Great, nice, clean, love it

We reserved a room with a double bed and we’re given a room with twin beds, facing the train station on a busy road.

Perhaps the best hotel to stay in during your visit to Lourdes.

Much to love here: 1. Location - centrally located 2. Free parking - onsite. 3. Pool: great at the end of a hot day. 4. Room: spacious, clean, well-appointed, refrigerator 5. Pleasant staff. 6. I think it might have been the nicest property in Lourdes.

Nice clean hotel and very friendly staff!

Clean and very good hotel. Near train and bus station. Breakfast is excellent.

Central hotel, next to the train station and the airport bus shuttle. We stayed in a renovated room, comfortable and very clean. The breakfast was the weakest hotel service: Never have fresh juice, sometimes even the bread...

very informative and friendly staff

Accommodating and friendly staff. Excellent restaurant.

The hotel was beautiful and staff are very friendly and accommodating. The only drawback is the location of the hotel from the Lourdes Basilica. It is a 15 min walk and if it is raining, it will be hard. Though, It is near the Train station.

This hotel is right across the train station and modern looking and clean. Their breakfast has was 12 euros but worth the price. I’d stay again.

Excellent location and staff, plus a fine hotel.The main reason for not giving full marks is their wifi is as slow as dial up, even though 3 bars showing, with a transfer rate of 5 to 18 kb per second. Their explanation was it has been like that for the past 4 months and blame the town. However, the train station plus other restaurants in the town was fine.Best western need to revamp their system.