We had a nice stay except for my hotel key kept getting de-magnetized, which was very inconvenient and upsetting, besides that the room was clean and comfortable.

The stay was fine. Dealing with “Adam” and “Randy” was extremely frustrating. My credit card was stolen on my trip and I was planning to pay with my debit card upon arrival. At 10 am I was called by “Randy” who forcefully insisted I give him a card number over the phone. I told him when I check in at 4, I will provide the card in person. He didn’t like that and told me his manager is making him put the charges for the rooms through that morning or the room would be canceled. I asked to speak to his manager and he quickly told me it would be ok to give my card at check in at 4 pm. Which would be normal practice, in my experience. Upon check in, no one told me there was a daily parking fee. No one would give us 3 keys to our room. There was a young man working that I asked about additional charges and he was unable to explain the extra holds on my card and told me to “just get a receipt” when I check out. I still have no received my receipt, but they definitely charged my card and over drafted my bank account because of the additional parking fee that no one mentioned. It’s a safe and clean place to stay, just keep track of your finances while you’re there and don’t expect anyone to care about your stay.

Was charged $10.00 for parking pas but nothing indicated in the listing there was a fee for parking. Due too the parking lot layout - there are 2 rows of side by side parking, one nose into the building, the other nose away from the building. Electric vehicle charging stations had been installed on 10-12 of the “nose away” parking spots nearest the door. As we arrived about 8:00 PM, there were no electric vehicle spots being taken, and a single electric vehicle was parked taking up a spot for gasoline vehicles. Signage indicated a gasoline vehicle parked in an electric vehicle spot would be towed - yet there was nothing indicating similar for an electric vehicle parked in a spot for a gasoline vehicle. When we got to our room, the TV welcomed us - but when attempting access to. The regular TV channels, there was an issue with video “synching” that made it impossible to view channels. Fortunately, yet it took 2 people to get it fixed, after an hour and a hard reboot, the TV issue was resolved and my wife and I could settle in for the needed rest after a full day of travel.

M

We had an overall nice stay for 5 days. When we arrived, we did not receive a room key because they said there was a computer system outage. Still no key the second day, so each time we needed to go to our room, the staff had to walk us up to our room and open the door for us. Third day, the issue was resolved. Talking to family staying at other hotels in the area, there was no computer system problems for them. The room was very clean. The air conditioning during the very hot week worked almost too well as the room remained chilled (my wife’s preference). Something had spilled on our bed after the maid service had come around, so we informed the front desk and they sent a young lady up right away to change all of the bedding. Parking was a bit of an inconvenience. For two of the nights we had to use the parking lot of the hotel next door because the small lot was full. Half of the lot was taken up by EV hook ups, of which only a couple were being used at a given time. Besides the issue of the room key and the parking, everything else was excellent. We would stay there again if we were in town.

The hotel room in lobby were clean and comfortable. The pool area was also well-kept and fun for the kids.

Nice facility

Very nice receptionists