This is beautiful stately old building. The best part is there large balconies that look over a huge yard and the lake. There is a balconie for dining and a different one for drinks or just lounging. The yard is kept perfect and there are lounge chairs and small tables for sunbathing. They have a pretty pool that's surrounded by glass doors that weren't kept open. The room smelled like cloureen. I think if the doors were all open it would have been used more but as it was I didn't find it inviting. There is a lovely dining room that is 3 walls of glass looking at the yard and lake. Inside the grand entranceway is large and lovely steps wrap around to the 5th floor giving a stately view up to the roof.

Wonderful hotel. Friendly and professional staff in reception and at breakfast.

Amazing place! You can walk to Pallanza or Verbania!

,very beautiful place a Longe the waterline, the Setting was brathtaken

Fab boutique hotel

Terrible, dont book this hotel at all !!!!. Since day one the experience wasnt the best. Not very friendly staff at check in. Terrible internet, very rude staff in the restaurant for room service. Its an amazing place ruined by the terrible service..... a big pity .

Terrible, dont book this hotel at all !!!!. Since day one the experience wasn't the best. Not very friendly staff at check in. Terrible internet, very rude staff in the restaurant for room service. Its an amazing place ruined by the terrible service..... a big pity .

Wonderful views, beautiful gardens. Excellent dining room.

The Majestic is high quality, excellent service but a little too traditional and conservative.The breakfasts are excellent, the room service is very good and cleanliness is brilliant.The hotel has an air of opulence which is perhaps a bit too much - e.g. why have antique chairs in the reception area which youre not allowed to sit on - just when you need a chair after a hard days travel. You have to ask for everything - weather forecast, tea/coffee in your room. Having said that we really enjoyed our stay; the location is first class and the views are superb. We supposedly had a partial lake view, but the only thing blocking it was an island with a large house on it.Staff were very pleasant, well organised and helpful. We would go again because it suited our needs in a lovely location.

The Majestic is high quality, excellent service but a little too traditional and conservative. The breakfasts are excellent, the room service is very good and cleanliness is brilliant. The hotel has an air of opulence which is perhaps a bit too much - e.g. why have antique chairs in the reception area which you're not allowed to sit on - just when you need a chair after a hard days travel. You have to ask for everything - weather forecast, tea/coffee in your room. Having said that we really enjoyed our stay; the location is first class and the views are superb. We supposedly had a partial lake view, but the only thing blocking it was an island with a large house on it. Staff were very pleasant, well organised and helpful. We would go again because it suited our needs in a lovely location.

A superb hotel located on the lakeside and 5 minutes walk from town. Make sure you pay the extra for a lake view room (see photos from our room). I would also recommend booking a table at the Michelin starred restaurant Il Portale in town. There is a cycle path literally outside the front door of the hotel which was great for us - it’s also easy to take the bikes on ferry across the lake to see a different area. Make sure you do one of the military island boat trips - fabulous islands and a great way to spend a day - especially with some fizz!

A superb hotel located on the lakeside and 5 minutes walk from town. Make sure you pay the extra for a lake view room (see photos from our room). I would also recommend booking a table at the Michelin starred restaurant Il Portale in town. There is a cycle path literally outside the front door of the hotel which was great for us - it’s also easy to take the bikes on ferry across the lake to see a different area. Make sure you do one of the military island boat trips - fabulous islands and a great way to spend a day - especially with some fizz!

An outstanding hotel with a spectular view and a high standard of customer service. Everything we asked for was dealt with efficiently and promptly during our stay and in advance of our arrival. We had asked for two rooms close to each other and not only was our request met, but we were given a room upgrade. The hotel staff go out of their way to be helpful. The hotel is conveniently located five minutes on foot from Pallanza where there is a good selection of restaurants and shops. It’s worth trying out dinner in the hotel restaurant just for the experience and the view, not to mention the food is of a high standard. We would definitely consider returning to the appropriately named Grand Majestic Hotel.

An outstanding hotel with a spectular view and a high standard of customer service. Everything we asked for was dealt with efficiently and promptly during our stay and in advance of our arrival. We had asked for two rooms close to each other and not only was our request met, but we were given a room upgrade. The hotel staff go out of their way to be helpful. The hotel is conveniently located five minutes on foot from Pallanza where there is a good selection of restaurants and shops. It’s worth trying out dinner in the hotel restaurant just for the experience and the view, not to mention the food is of a high standard. We would definitely consider returning to the appropriately named Grand Majestic Hotel.

Beautiful hotel in all respects

Lovely hotel on lakeside with beautiful views, garden, own beach and pool. Located nicely between Verbania and Pallanza, both with good selection of restaurants within walking distance, as well as the lake ferry port where a great tour of the islands us available.

Given an upgrade to very comfortable top floor two tier room with views over lake and mountains. Quiet position easy short walk into town and ferry to the islands. Very helpful reception staff.

From the moment of our arrival and check in, I was in love.Location, Cleanliness, Decor, Breakfast Buffet, Staff - It was all beyond lovely.This Grand Hotel is not a disappointment, it was truly GRAND!

From the moment of our arrival and check in, I was in love. Location, Cleanliness, Decor, Breakfast Buffet, Staff - It was all beyond lovely. This Grand Hotel is not a disappointment, it was truly GRAND!

We had a wonderful time at the Grand Majestic Hotel. On arrival we were given a up grade to a junior suite, it was great, we had a lovely large and comfortable room with 2 balconies and a superb view of the lake and mountains. The room was very clean and tidy. The hotel staff were all great, very friendly and helpful at all times. The restaurant La Beola was amazing! The food was of top restaurant quality a very good chef, and the waiters were very efficient and friendly, and the views over the lake watching the sun go down was wonderful. The facilities (pool, sauna, Beauty treatments) were good as well. And of course the location is the best in the area. In all it was a great holiday.

The hotel is in a lovely position close to the centre of Pallanza. The welcome was gracious and the facilities are excellent, well kept gardens and indoor pool.

Second visit and not disappointing. Staff remembered us from 3 years earlier. Could t do enough. Hotel beautifully kept. Nothing too much trouble. We plan another visit before too long

The food was less than desired, had an issue with pre frozen snacks. Decided to eat at the local restaurant in Pallanza

We were visiting for a wedding and expected a customer focused hotel. We were wrong. We had friend staying nearby and made arrangements for them to visit with us in the hotel gardens. When they arrived they were told that they were not guests and turned away. This was odd given the previous day the hotel arrange a boat tour for all of us. The reason for the refusal was they had a dog and there was a Ferrari tour so the hotel was busy (garden was empty and dog was allowed previous day). Our friends offered to not bring in the dog but were still refused unless we paid 50 Euro’s. This was upsetting and we decided to leave the hotel to go to the public beach. We were stopped when leaving and told that we were not allowed to bring the hotel’s towels to the beach. We spoke with the manager and offered to pay if we lost the towels. He refused our request and was extremely rude. His treatment of us was disturbing given we were paying guests. Marco proceeded to rip the towels from our arms. Frustrated, we left the hotel. On the way out we were asked for our car keys to move our car for the Ferrari tour. Guests with nicer cars get preferential treatment. We indicated we would be leaving early and to please not block in our car. Upon checking out, our car was blocked. This was frustrating given we were anxious to move on and this cause a delay. I hope this outlines the poor customer service. Marco needs customer service training.

There were too many irritating problems for a hotel of the apparent standard and price. The safe didn't work, the fridge was broken, there was no coffee machine and only 2 plugs with European fittings. The Reception staff were not friendly or helpful. We were expected to pay for two small bottles of mineral water every day. The breakfast buffet was merely adequate with no cooked options apart from a vat of lukewarm scrambled eggs. Would not recommend this hotel if you want a luxury venue.

Though my stay was pleasant, staff could come of a little rude. On occasions had asked for services ie.hangers & ironing services etc. and the hotel never came through or were not very accommodating.

Beautiful hotel with fantastic garden and views. Truly unique. Unfortunately has some major flaws. The rooms for a 4* are very basic and need renovation. The small shower consists only of a curtain and water spills all over as you wash. When we came A/C didn't work and it required three calls before being fixed. So did our request for extra pillows. The hotel badly needs more professional staff.

Friendly welcoming staff with competent English which was a reassuring start. Comfortable room, well appointed. very pleasant dining room with generous breakfast and attention to detail.

This is a beautiful hotel in a superb setting on the lakeside. You do need to make sure your room has at least a side view of the lake. The terrace bar overlooking the little island nearby is a great place to sit with a drink (not too expensive either) and the gardens are lovely. The staff are unfailingly friendly and helpful, especially at reception and at the pool. The indoor pool set in the gardens with its view of the lake is a wonderful bonus and the gym looked good though we did not use it. Room was quite big and very comfortable.

Nice hotel and beautiful location. The superior room was fine and generally comfortable and very quiet despite overlooking the road, but for us the hotel was let down on some points. For some unknown reason the air conditioning was turned off each night in the early hours making sleeping a little uncomfortable (we did raise this twice with the management, but it happened on 3 of the 5 nights we stayed) - the buffet breakfasts were fairly poor for this quality of hotel and uninspiring (tinned fruit) with charges for extras eg 9 euros for porridge ! On the basis of this we were disinclined to eat in the restaurant at night and ate in the Town instead which was close by . We were given the impression that there were some basic "economies" being made which we felt made the hotel less welcoming

We stayed in a Superior Double room with a partial lake view for 10 nights. Definitely pay for the view and a nicer room if you can afford it, I'm not sure of the quality of the classic rooms and the non-lake side of the hotel has no views. The room was clean and comfortable with a mini bar, decent shower, small TV and DVD player. The wifi was reliable but expensive (1 hour free, 5 euros for 24 hours, 10 euros for 3 days and 20 euros for 7 days). The hotel in general is very grand, with amazing views over the lake from the gardens, terrace and breakfast room. The hotel is in a very quiet location and a 10 minute walk from Pallanza and the ferry point. We were surprised at how quiet Pallanza was as a resort, if you want shops and a nightlife this probably isn't the place for you. The only downsides were occasionally slow service at reception and at breakfast and the cost of the wifi.

Staff was very courteous, there is a little beach so one can swim in the lake and a great spa.