I made it to town early in the morning and was expecting to just drop of my bag and await check-in. Upon my arrival I was greetly from the friendly front desk worker and told my room was available and I would be able to get in early. I was very happy to be able to head upstairs and rest in a cute and clean room. The property provides a Boston charm while being in the midst of a busy shopping area. It was an easy area to grab a coffee in the morning and a drink in the evening while still having easy access to central downtown. The elevators were down at the time which for me was not an issue but the front desk was more than willing to help those who needed assistance getting their things to and from their rooms. Would definitely stay here again.

Great location, charming lobby, small room but very comfortable and great morning coffee

Comfortable stay, great staff. Convenient and walkable area, that is safe and quiet at night. I normally try and get room in the back of buildings due to me being a light sleeper but this hotel has thick windows and the everything on the street closes early and not much traffic goes past it. They offer parking at an additional cost but it is very convenient. I have stayed here multiple times and after booking at another hotel due to this one not having anything available, I will only be staying here when I come to Boston.

In the perfect location on Newbury Street right in the heart of Boston is the Newbury Guest House. The building is a characterful old townhouse with wonky, uneven stairs and a lovely welcoming feel. The reception area is bright, nicely decorated and furnished and the reception staff are friendly and helpful ..... particularly Alex who was the most smiley, lovely guy who couldn't do enough for you. There is freshly brewed coffee and tea available 24 hours a day in reception along with chilled and sparkling water. Our room was a bay window king and it was light, bright and spacious. The bathroom appeared to have been fairly recently refurbished and was nicely presented. We had a view of Newbury Street and the restaurants below us were lively but not too noisy ..... apart from the afternoon and evening when the Mariachi Band was playing .... they were rather loud but great fun and people were dancing in the street below our window! We really enjoyed our stay and will certainly return.

Brett at reception went above and beyond, providing excellent service. Thank you Brett!

We were on the 4th floor and on our first day the elevator broke. I have heart and other conditions and was very hard for me to make it up the stairs. The staff did not seem to care nor did they always offer to carry guests bags in order to help them. The elevator and surrounding area had a terrible old trash smell that everyone complained about but they did nothing to fix. Would never recommend this place to anyone.

The staff were very friendly and accommodating to your needs. The location on Newbury Street was amazing and we always felt very safe. Parking is a challenge behind the guest house but we just parked the car and walked everwhere as it was very easy. We would atay again for sure.

Quaint and convenient. Is a bit noisy because of the location, but wonderful none the less. Perfect location!