Resort is very nice and well worth the price. Pool area is beautiful (kids didn’t want to leave!) with plenty of sun lounges. Food served at the pool-area restaurant is a little below average (stick with the pizzas a burgers), but the food and drink are reasonably prices. Breakfast, however, is great. Delicious fresh juices, fruit, charcuterie, cheeses, eggs, bacon, etc., with seating indoors and outdoors. It’s about a 15-20 minute car ride to downtown Marbella (don’t try to drive and park. If you’re renting a car the parking garage will fit most vehicles without worry. Definitely a place to stay - if we come back to Marbella we will definitely consider returning to Barceló.

Well located and easy to access all nearby hot places, such as Puerto Banus, Marbella and Minalva

Nice hotel, small but quiet. Great pool. It's away from the beach, but a shirt taxi ride ($10 Euro). Food and drinks were good. Families using the pool, but wasnt crowded or loud. Lovely holiday.

The staff were very friendly and accommodating, but the property is dated, and the air conditioning did not work during the two nights of our stay. We didn't explore the property. Our room was a very good size, so was the bathroom, but without functioning AC, it was hard to enjoy.

Amazing setting for peace and relax

Reception staff not friendly. Rooms were not clean hair in sink and Pringle crisp on floor with ants all over it. Bar staff were nice and friendly and food for breakfast was exceptional.

Good value for money

Disappointing stay at this property that seems to be in need of renovation and a better level of quality control. Breakfast was ok and had a nice selection. The lovely lady at the egg station was the most smiling and positive of all the staff members we met during our stay! The food trucks and pool area food service was closed. Calling roomservice did not work. The Suite was very clean, spacious and had a nice terrace with sun beds. The included minibar was a nice touch and there was a coffee machine. Both tv's worked but several channels was missing. Aircondition was not working the first day and after being fixed it still barely cooled down the room. Some dry euqalyptus flowers was left in the room and bathroom making it smell bad of rotting flowers. Iron was not clean and did not work properly. One lamp was missing the bulb. No bath salt or other amenities for the hot tub. The VIP pool area was a disaster. Dirty and worn down area and it seemed like the Management had forgotten that it existed... Nothing premium with this area at all. Music was played there at full volume ruining any chance of enjoying a relaxing time. Large group of guests partying and drinking at the main pool without anyone from the staff stopping them. I was not in the impression that this would be a party hotel and I wish the staff was empowered to stop that kind of behaviour to secure a nice experience for all guests. I will not return to this property.

Nice hotel - parking space was very convenient- wellness centre was a disappointment- breakfast was excellent- I would stay here again - great location

Beautiful hotel located no more than a10 minutes drive from Puerto Banus.

We have stayed at a Barcelo previously and expected the same type of property. To say we were disappointed would be an understatement. I will highlight that the staff was exceptional and did their best. However, it was very apparent that the management has not put any money into this property based upon our room and the amenities. For example, my wife and I asked for a tissue box or tissues, and we were told to use toilet paper. I am not sure if the room was given to us because we booked through Expedia and that other rooms which seem to have been renovated were better. Bottom line was this hotel needs significant improvements to reach 3 star.

Very enjoyable stay

We stay at Barcelo puerto banus.It was wonderful,thank you

The property was quiet and the pool area was nice. The room was big and comfortable. Check-in was very easy.

Only problem. The ceiling fan was not working. The balcony door lock was broken so no security The walk in shower was just a trickle no pressure. Apart from the above hotel was good

This hotel was just what i wanted. The staff are so friendly and the hotel is very clean. Rooms are spacious and beds are comfy. Food is good, there was always a wide choice at breakfast & lunch. It’s about a 20-25 mins walk to the nearest supermarket but taxi’s/bolts/Ubers are easy to get

Well located, friendly staff, clean

Friendly staff and clean

The shower was horrible no water pressure.

Very clean and kept so well. Beds were very comfortable and the pool area was perfect for us as a family. Lovely lunch at the bar/restaurant

very bad hotel

Fine hotel. The rooms are spacious. Clean. The breakfast was fine. Far from the city center. Staff was ok

The hotel was very nice and quiet, beautiful property, and great food. I could park my motorbike in the parking garage overnight. Ana was extremely helpful at the front desk with anything I needed. A+ Buy Bien!

Cold water on one day. Cleaning in bathroom questionable. Shower doorwould not close.

Enjoyed the hotel but our check in had us waiting 1hr 40 mins as the room wasn't ready. Paid for evening meal and as the hotel was quiet it was a set menu and not buffet as advertised,First night ok but the second the main meal was a €1 empanada that wouldn't feed a young child. Overall everything else was good except these few issues. Parking expensive considering it's not in a town or centre.

Excellent hotel and amenities and the buffet lunch was exceptional and the receptionists were very polite and helpful.

Buffet didn't have enough healthy fresh options for lunch or dinner. Lot of fried food

Rooms were spacious, but small thing was the tea and coffee in the room was not replenished. Buffet breakfast was excellent, and we could replenish the tea etc from there. Pool and bar were great, although slightly strange timings. Pool didn't open till 11am and closed at 7pm We had a car, and I think this is essential in this area. Looking forward to going back again in a few weeks!

Excellent room size for a family

Horrible

Not as expected , room was without Ac couldn’t get fixed

Really slow service, food is not good and rooms are either not functioning good or still not clean