Hotel very clean. Nice complimentary body wash and shampoo (l'Occitane). Unfortunately the room (double) was a bit pokey which meant that to get anywhere you have to shuffle around. No air con so little control over temperature of the room. Despite being advertised as having a desk, this was not the case. There would have been no room in the room to include a desk. There was something like looked like a quarter-sized bureau with no chair... perhaps that's what they meant. Also no kettle. Due to the small size of the room, the wardrobe was half size deep and couldn't really hold any clothes.

room small.bathroom small,bathroom door hit sink every time you used the facilities.stingy with the toiletries.

Great location. Friendly helpful staff. Nice quiet clean rooms. Comfy beds

Great location No information from reception Tiny room OK breakfast but had to ask for everything

Warm welcome on arrival. Helpful reception staff. Central location of hotel. Decor and amenities were of high standard.

Excellent location and stylish hotel.

Very nice and comfortable hotel. Much noise from the work on the big square outside.

great location - easily walkable to everything. Really good wifi and service. Breakfast was good, but crowded.

The rooms are beautifully decorated and the shower was amazing. The reception staff were super friendly and very helpful. Location wise you are near everything. Will definitely be going back.

Lovely hotel in the old part of town. I had a view of the church outside my window. Room was small on the fourth floor, good bath and shower, bed comfortable. Breakfast is available however I choose to eat out. I enjoyed my time here and would gladly return.

Cosy hotel in a very nice part of Lille.

The hotel is nice, with some delightful quirky touches. However, there's a bar somewhere nearby which made the room really noisy - and still going past 2am on Sunday morning. Not wanting to stop people enjoying themselves, but some soundproofing would help! Also, it's difficult to park outside, so perhaps a free pass to the nearby underground parking?

Excellent hotel and great staff. Very well maintained/ modern decor/ great ambiance!!! Will stay again when in Lille!!!

Great service. Excellent location. Clean accommodations. Easy to find. Would stay again.

The Hotel is comfortable and clean and the staff are very helpful and very welcoming. It can be a bit noisy when the bars close or there are people drinking outside in the summer.

Great location, near nice bars and restaurants

Lovely hotel, very friendly staff. Room was a bit small but had eveything you needed. It was a bit noisy whenever anyone was in the floor landing and opening and closing doors. Great location.

Good location. Good breakfast. Nice staff. Quality of room good if a little small. Quality toiletries. Overall very good.

Very comfortable hotel, walking distance from the Eurostar station and in the centre of the old town

Hotel was very clean and tidy. Room a little on the small size but for the price good value. Only downside is that there is no air conditioning and it was very hot in the room due to the hot weather. Opening the window was fine but if youre not use to a city noise environment then sleeping can be disturbed. However, the hotel is in a good location and the staff were very helpful and wanting your stay to be a good one in Lille.

Hotel was very clean and tidy. Room a little on the small size but for the price good value. Only downside is that there is no air conditioning and it was very hot in the room due to the hot weather. Opening the window was fine but if you're not use to a city noise environment then sleeping can be disturbed. However, the hotel is in a good location and the staff were very helpful and wanting your stay to be a good one in Lille.

First class staff, so friendly and helpful in beautifully decorated hotel and wonderful location. Air con in bedrooms would have been wonderful as extremely hot whilst there. Breakfasts were very good with plenty of choices to help yourself to. Good value and a very pleasant stay.

Room only big enough to walk around 2 sides of the bed. No wardrobe. Only one bath towel. No instructions on how to make a call on the phone or ring reception for another towel. Asked for a good restaurant recommendation. Restaurant was very low quality.

Can be noisy with traffic and pub goers. Great location to access restaurants with authentic local cuisine. Great coffee machine but no milk provided.

The staff were very nice and polite but the room was very uncomfortable and at night it was very noisy. There furnishings were very paltry, the towels and bedding were thin and uncomfortable, the hairdryer was pathetic, the room was sparsely furnished and there was no kettle or ironing board. The shower head fell on my partner's hand and caused her quite a painful injury. The hotel was too expensive to be this cheap.

The staff were very nice and polite but the room was very uncomfortable and at night it was very noisy. There furnishings were very paltry, the towels and bedding were thin and uncomfortable, the hairdryer was pathetic, the room was sparsely furnished and there was no kettle or ironing board. The shower head fell on my partners hand and caused her quite a painful injury. The hotel was too expensive to be this cheap.

The hotel is very chic, ideal location to visit Lille and go out to eat, drink and shop. Room was a bit sma but the bed big and comfortable. My main complain is the light, we could barely see inthe bathroom as there are only two lights next to the mirror. For a woman, it is imposible to put your make up on. Same poor light in the beroom. Apparently clean but if you get close it is very dusty in the corners, also bath and screen needed a proper wipe. The lack of light was masking out...Really annoying you cant see in the bedroom and inthe bathroom so you cant get ready properly! Staff friendly. Corridors very noisy as I was woke up by next door room several times. Not a good night sleep.

Nice hotel but I would recommend a quieter room at the back

The hotel was very good and we intend staying there again. In an excellent position in Old Lille with very good restaurants and bars close by. No complaints whatsoever.

Ok but a little noisy at the front - cobbled streets andDrunks!!

near a lot of restaurants. I have never before stayed in a hotel where the beds were 12 inches from the wall and I had to walk sideways to get past! The room at the back of the building was very quiet and the beds very comfortable. There is a very big lounge area on the ground floor but as they serve only breakfast its only purpose seems to be a waiting area for guests although I suppose it could be used for meetings of a few people. The major problem they have to deal with is breakfast. It is buffet style with adequate choice however the servicing is poor and properly down to unsupervised staff so it should be fixable. E.g There is a single coffee pot for guests to serve themselves but when empty the staff have to be told. Individual fruit bowls were very popular but not replenished. There is a rechauffer with scrambled eggs and bacon but either it was broken or not switched on because the food was cold unless you got to it when it was replenished. These are just examples. The breakfast room is not large and we witnessed guests having to wait for a table. We stayed for three days and saw a gradual deterioration in breakfast so as we left I found the manager and he promised to fix the breakfast problems. I may well go back in the future to see whether there is an improvement because it has a good location and I should like to stay there.

Pleasant hotel. The rooms are very small, but clean. We only stayed one night at the beginning of a tour and a night at the end of the tour. We would not have wanted to stay longer because the rooms were so small. As well, the bathrooms were very small, but clean.