Oscar at the front desk was very courteous and helpful. Excellent stay here.

Very spacious rooms, comfortable beds and friendly staff made for a most pleasant stay. Convenient location to the train station is a definite plus.

It’s very well attentions of the staff

Liked that it was near to station

Great one night stay

Service was very good and the room and restaurant were great. Excellent VFM. Charger for electric car made things very easy. Improvments: Would like a kettle in the room.

The staff at this property were excellent. The restaurant staff and chef went above and beyond to make our dinner an excellent experience. Food was great.

Great hotel.

We had a very lovely stay and the location was perfect to navigate through. We were welcome by a friendly receptionist and cleaners were all amazing especially Kate

I always stay at this hotel when visiting Castellon. Good location for the train & bus station and for catching the tram to Grau for those who like the sea. Easy walk to the centre of the city This is a nice clean hotel. You can choose to upgrade to a room with a terrace which I always do as for me it makes for a more relaxed stay. I can't comment on the breakfast offering as I don't eat at the hotel. The one observation I have this time is that the towels are not great quality, quite thin due to their age I guess.

Property was nicely located to nearby bus station, staff very courteous, the suite was comfortable, I definitely recommend this hotel

Great accommodations, location and staff. Highly recommend staying here

Not ideally located, suited us due to proximity of the Train Station but a little removed from the centre of things.

Hotel Civis Luz was a perfect place to stay. Excellent room with great views, easy location to drive to upon arrival and walkable to everything in the city. We loved it!

Really nice hotel. Room very clean and comfortable. Very close to the city centre as well. Staff is really polite, but I asked for the laundry service at the reception and for some reason the clothes I had were not collected from my room. Also had some issues with the shower. Water was either too cold or too hot. Something wrong with the water heater I would imagine...

Everything went very well staff very helpful

Great 4* hotel. Spacious room. Fridge didn't work, but was replaced. Cleaning could have been better. Twice I asked for ice bucket, but received none. Still, nicest hotel in the area and we enjoyed our room!

Place was beautiful and Bruno was very helpful

Overall good, standard variety on breakfast

Nice property, as advertised.

Good stay. Breakfast service can be improved

Ok. During covid. Could have been more friendly

Hotel staff very rude. Reluctant to serve you. Quite a lazy dismissive attitude towards customers unless your Spainish and then you get preferential treatment!! Witnessed this being on the receiving end many times. Did not enjoy being treated this way and paying for it!

A 2-night stay so that I could explore the city and also go to the Sunday Villarreal CF fútbol game. Very nice, comfortable room, great shower, and a friendly, helpful staff. And its a great location thats right across from the train station and easy walking distance to the sites of the central area. Also close to tram so that its easy and convenient to get to the beach area. Perfect. Well done Sercotel Luz Castellon!

This is a very high quality hotel in a great location. Its directly next to the main train station and conveniently located half way between downtown and the university. Not a good choice is you are in town for the beach though. The hotel is clean and well maintained. Our room was large and very comfortable. The staff are friendly, professional and flexible. Breakfast was excellent.

Very nice stay, good value for money, excellent room service

Very pleasant overall . Pleasent staff friendly and helpful.

Great restaurant. Clean and convenient. Rooms have good A/C and are spacious. Indoors and safe Parking.

I stayed here with two girlfriends over Benicassim festival. We were pleasantly surprised with the size of the family room we booked - it was extremely spacious with plenty of storage space, and had everything we needed. The staff was really lovely and accommodating, giving us directions every day, bringing up things we asked for (such as a kettle, which doesn't come with the room), towels etc. The only thing I would say is the gym is absolutely tiny - it has a shaky treadmill, a bicycle, mats and a few weights, all in an area of about 10 square feet. There's also a terrace people tend to skip on, and the sauna tends to be off - you have to request to have it turned on, although I'm sure this isn't a problem. We found the price really reasonable as well, and a really convenient location (right in front of the train station). For Benicassim, the shuttles stopped right in front of the hotel. We would definitely stay here again.

I stayed here with two girlfriends over Benicassim festival. We were pleasantly surprised with the size of the family room we booked - it was extremely spacious with plenty of storage space, and had everything we needed. The staff was really lovely and accommodating, giving us directions every day, bringing up things we asked for (such as a kettle, which doesnt come with the room), towels etc. The only thing I would say is the gym is absolutely tiny - it has a shaky treadmill, a bicycle, mats and a few weights, all in an area of about 10 square feet. Theres also a terrace people tend to skip on, and the sauna tends to be off - you have to request to have it turned on, although Im sure this isnt a problem. We found the price really reasonable as well, and a really convenient location (right in front of the train station). For Benicassim, the shuttles stopped right in front of the hotel.We would definitely stay here again.

It was a good experience

It was very quiet for a hotel, there was a large party going on when I stayed there , but didn't have any problem with the noise.