Priced right. Room cold when i arrived. Friendly staff.

The staff was friendly and helpful and willing to work with us for the groom's party to get ready. The staff was polite and let me check everyone in and have everything available for the others to check in.

I went to a wedding and travelled from FL to Old Saybrook, CT. I wanted a fairly inexpensive hotel in a safe area, close to the Marina. The room was clean, the shower was hot, the TV worked and the bed was sufficiently comfortable. I had a problem with my jewelry, with a small tag stuck on the post. The man at the service desk helped me. The landscaping outside was quite beautiful. i wish there were one or two more outlets.

Stayed one night and our suite for 5 was large and immaculate. Easy check-in with gracious front desk staff, beautiful grounds, loads of parking. The only negative is the mattresses were not very comfortable and they definitely need pillows and bedding upgrades. I would definitely stay here again!

Help was great

Beautiful grounds and lovely surroundings

Carpet and bathroom dirty, AC falling in pieces and poor air.

My credit card was overcharged twice by online EconolodgeInns via Expedia and by the local Econolodge Hotel. I have not been able to get a refund of $492.77 despite repeatedly contacting both the national booking site and the local hotel desk. The incorrect overcharge amount did not correspond with the full charge for the visit which was odd. The National site tells me the hotel must refund me, but the hotel says Expedia and National EconolodgeInns must refund me. Very frustrating. For the amount we spent including the overcharge, we could have stayed at a much nicer hotel. So, it was not as affordable as advertised for the published and booked rate. We stayed there for a full week in early July 2024 and a full week in late July 2024. The hotel was clean with convenient parking and a working elevator. The staff was friendly. On the way out, we requested fresh towels and on our return there was a plastic bag with fresh towels set outside the door as we had left a Do Not Disturb tag on the door. There is a good restaurant directly next store, but walking there requires a short walk on a busy road with a guardrail which we would not do again. There are several other good restaurants in close driving distance. We would gladly stay there again as visiting in that area frequently, but may not due to the unresolved charges. A week ahead, no rooms were available by calling the hotel directly or booking on the local hotel website. Rooms were only available via Expedia.