They cancelled our reservation less than 24 hours prior to check in and we were sent to another hotel with significantly less accommodations. This was such a horrible experience. Unfortunately, there are other negative reviews where people have had the same issue. Please stay away from this property at all costs. Everyone at the front desk will not help you as well.

Beautiful property and unit, excellent staff and amenities. Completely worth the price, would definitely stay again!

Everything was orderly

Stay was pretty good. There was a leak coming from our room when we weren't there, but they fixed it quickly. The staff is friendly. My only criticism would be around staffing the pool area. A few nights there were kids running all over and kids throwing the footballs in the pool. Normally, nothing big, but they were throwing from one end of the pool to another. They hit multiple kids in the pool and didn't seem to care. I would consider having someone out there to monitor the behavior. Other than that, our stay went well.

Fun place especially for families! The room was spacious and clean. We had a great time at the pool each night. Putt putt on site was fun. Overall great time.

It was wonderful, grandkids enjoyed the jetted tub in our bathroom and the staff was very friendly and helpful

Staff were super friendly and helpful!

Gorgeous property and spacious clean condos. My family definitely enjoyed the pools and mini golf. I enjoyed the gym and jet tub in my room. We will be making this our go-to resort when we travel to Williamsburg in the future!

It was great we enjoyed our stay, the environment is nice and pleasant! We definitely will be returning before the summer is out

It was great we enjoyed our stay, the environment is nice and pleasant! We definitely will be returning.

The stay was perfect, except for when I check in lady name Allison preferred me and my husband and family to go do a presentation and then she lied to us and said that we didn’t have to do the whole presentation that we deserved to just go and pick up our gifts so we said get your gift and the gift of yours to keep so we went in and we told him we had to go because we had a birthday party that we had to attend to for our babies first birthday and everything is ruined because she lied to us. They told us we didn’t and we wouldn’t get off the gift so we didn’t stay 90 minutes which was ridiculous. We told him that he was not buying anything. My recommendation is just say no do not. Do they offer horrible experience they are all liars

I actually really liked the resort. The room was a great size, had a nice kitchen, dining room, and living room in addition to 2 bedrooms and bathrooms. I wasn’t a huge fan of the tub open to the master bath but not a huge deal. My kids took advantage of the main pool and indoor pool which they all loved. Probably the only thing I did not enjoy was the pressure at check in to sign up for their vacation club. I get that that’s their schtick but I do not like being pressured into things. Needless to say I tried to avoid the staff like the plague and didn’t take advantage of some of their activities (they had wine/hors d’oeuvres on our check in night). It was clean and a very nice stay otherwise

Very nice property. Our suite was nice but dated. Could use more modern design and furnishings.

The unit was great. We had everything we needed. The pools and hot tubs were wonderful as well.

Loved this cute little home away from home. The owners went above & beyond with accomidating their guests with essentials needed for cooking a meal, doing laundry, watching a show, & or relaxing in a bubble bath! Really loved the views & thing it was absolutely perfect! Would definitely stay here again! 10/10

Very nice resort. Well located.

Great stay!!!

Nice , I loved it.

Our stay was great. The room had all the amenities we needed. It was too cold to do outside activities but we were just fine hanging out in the suite.

Room was good. Be mind full you can hear the people above you. Checkin/checkout was quick and easy.

very nice

Availability and location. Easy check in and out

Very clean and renovated. BEAUTIFUL pool, including indoor and outdoor spaces, kidding pool with water features, hot tubs indoor and out, grilling and picnic areas, and an epic gas firepit. The billiard room and business ctr are nice, too.

I made reservations to stay at this location with my family for Thanksgiving. We are a military family and my husband is stationed away from his family. This resort was a central location for us to meet and enjoy the holiday together. I booked a large room with a bed for each member of my family, since my kids are older and don't like sharing beds with one another. I also chose this location because it had an indoor pool and billiards to keep my kids occupied. When we arrived at the resort we were met with a letter stating that our room would not be available even though I booked it long in advance and paid in full. No one attempted to contact me nor give me the option to make alternative arrangements. Instead they changed our booking to a different location with half the beds, leaving 2 of my children to sleep on couches, and no indoor pool nor indoor activities for children to enjoy in the brisk Autumn weather. The day after I contacted Hotels.com and they were very kind and attempted to make it right, however, the resort never reached out to attempt to fix the problem and when the representatives from Hotels.com attempted to contact them on my behalf they conveyed that the room I originally booked didn't have access to all the accommodations I claimed, even though it is clearly stated that access to these activities are a part of staying at this resort. I am disgusted by their lack of customer service and their disregard for a family's attempt to spend the holiday together

Clean and spacious

Loved the property and kind staff

The concierge time-share pitch is a bit annoying.

Property is dated, but undergoing renovations. Staff very helpful. We like to watch TV later, and really only in our bedroom, when on vacation. That TV did not allow volume to be reduced towards zero, and lowest volume still too loud. Both remote and control button on TV. Had to pack towels around built in speakers! Also, towel bar in large soaking tub looks too much like a hand pull-up or support bar, and in correct position for same. Should probably have signage there as a warning to users. We stay here because it’s a quiet and secluded property and convenient to our frequent places like Starbucks, etc.

My stay was amazing. Always nice and comfortable

Property exceeded expectations. Condo was clean, had comfortable beds, and plenty of space for our family. The kids loved mini golf. We all enjoyed the pool. The grounds, pool and facilities were very clean. Staff was very professional, helpful and friendly. Would recommend.

The grounds were lovely, the rooms were nice and clean. Perfect for our stay as we were an out of town family attending a wedding. There was sufficient room for everyone! We had 4 bedrooms and 4 bathrooms at an affordable price!

Be warned!! This is a time share and there are three different properties. We went to check in to our prepaid stay and was told they had moved our reservation to a sister property. We went there and were told it had been moved to the third property. It took us over two hours to finally get checked in. Also they insisted the exact person who booked the room check in regardless of whose cc was used or it clearly being a spouse trying to check in. And the place was a dump. Just old and gross. Smelled musty. Like old people. On the plus side people seemed to be playing basketball and pickleball and enjoying activities. We were there for a graduation so just wanted an easy in and out. And that was a fail.