The morning breakfast was great.

Everything was perfect

Ok

Breakfast was not available. Rooms were small.

The hotel rooms are dirty, smell like sewer and the towels look like they haven’t been changed since the hotel opened. I felt gross stepping on their floor barefooted and there was NO hot water! 🚿

:)

So quite and Nice to rest!

We've stayed at this hotel before a few years back and it was fairly updated. This year it felt a bit musty and dirty. The carpets desperately need to be cleaned and the curtains haven't been changed in a while. Our towels were clean but they were full of stains. Over all we had a nice night but cleaning is a must for all carpets and curtains. The price was good but not enough for me to stay again if the hotel is not cleaned and updated.

I highly NOT recommend this hotel! It was super dirty, rooms stink. The check in took one hour. Rooms are very outdated. Carpet is nasty, AC does not work. Slept in a hot, stinky, and super dirty room. What a shame for the person who is running this business. Please stay else where. don’t fall for the pictures on the web.

It was comfortable and quiet

???

More cleaning in the rooms, the coffee maker was dirty and dusty, as well as the sheets are not changed daily.

The carpets super dirty and nasty other than that is an ok

I first stayed at this hotel in 2017. It was good and occasionally had minor issues but nothing too serious. Six years later it seems like they haven’t maintained it, haven’t really cleaned it. It’s starting to show it’s age. The beds are barely comfortable. Pillows as well. The rug, comforters, pillows are dirty, stained. The bed headboard had dust on it. The chair for the desk had a big stain on it. The easy chair was stained with a hole in the arm. The only thing that made the stay bearable was the restaurant staff, who did an acceptable job yet still didn’t seem too happy to be there at all. I don’t blame them, really. The food was the same as always. Pretty good, really. But overall, this place needs a makeover to bring it back up to the level where it once was. Unfortunately I can’t say I would stay there again until that happens. However I would return to the restaurant for breakfast.

Good

Rooms to small carpet and walls looked dirty lamps had stains service was great no fridge

Great place to stay

The property is well kept. No damage seen.

Hi Everything is fine The only problem is the WiFi Not working at all Buy everything else is grate

Unfortunately I don’t know why I can keep staying in this hotel, being staying there for years but this last 4 times has been not good, this last stay , first they gave me a room that it was not clean at all, they change me to another room where the key room was not working, it used to be a nice hotel and good customer service.

Very nice hotel. Nice workers

Recomendable!!

Rooms need to upgrade

Half of the bathroom lights were not working. Reported to front desk, took 2 days to get one of them working, reportedly had to replace wiring. The other light over sink never fixed. Again told front desk, they offered me another room. Since it was my last day, I declined and just made do. Other than that, everything was good. Have stayed here many times over the years and many of the staff still there and recognized me and asked how I was, always very friendly.

Carpets, curtains, and ventilation system need to be cleaned. Several stains on the carpet in both the hallways and in the room. Not sure if they were vacuumed before my stay. Great location.

I have stayed at Plaza Colon multiple times a year since it opened. This time I was disappointed, There was no body soap in the bathroom, only one glass I was told that there was a $20 pesos deposit for the glass and $10 peso charge for the plastic ones. There was a coffee pot with packages of coffee but no condiments for the coffee. I asked and was told there were none available. I reported to the receptionist that there was a water leak from the air condition and it was already causing damage to the wallpaper. I still like this hotel for the location and the security. The room was clean and the staff were very courteous! The restaurant as always excellent service and food.

This is the second time that I booked on this property of many times , but this last two my husband got there around 4:00pm and there were no rooms available or ready, it has happened two times.

The carpet filthy. The condition very bad and in need of serious upgrade. Staff was friendly and helpful. The hotel is used for short on call visits.

When I arrived to the hotel I was informed that my room was clean and ready, this was not the case. I went to my room to find out that the Quilt had various white marks of unknown origin, the headrest had hand prints in it and a dark stain under the desk's glass cover. I asked for a change of bedsheets which was provided partially, I found out when I came back to the room that the sheets were full of hairs and there was a stained ring in the middle of it all. When I asked the front desk clerk about this, he seemed as he could not care any less, went to another hotel after

I like quiet and good service and I got from them

THE shower was great

A/C in the room was not working properly. Pool was nasty and the pool area needs so much attention. Sheets in my room were not changed to clean sheets, so I left the hotel. Looks like the hotel had good days, but now needs a make over and cleaning.