Modern comfortable hotel. Pleasant staff. Good food but bar menu not very extensive.

Hotel and staff were both excellent, only thing that let our stay down was the mattress. So uncomfortable, would stop me from staying again. Shame as everything else was great.

Always a great hotel to stay at.

Great hotel , excellent service , it’s just all a little too dark inside. !

Nothing less than perfect

Great standard of hotel, good sized room, clean and comfortable

Excellent night

Great service in every aspect of this hotel .

Vanity front was broken and the repair was sub par at best

Lovely hotel. Lovely staff. It was an accessible room so was missing some things like places to put our suitcases. The room was also very cold - despite trying to use the air con to heat it up. The beds were really comfy and the linen great. I really loved my stay - despite the cold and the lack of suitcase carriers.

We stay here regularly

Morgan and the team looked after me . Fantastic room and a lovely dinner and breakfast. I will be back

Consistently good throughout the hotel

The staff were incredibly helpful and friendly to us during our overnight stay. The restaurant staff were also excellent & the food was great. The rooms are clean, comfortable and to a high standard. Great value for money. Will be back.

Excellent experience however was not happy with tne pillows and mattress had pain on sides each morning from the springs and pillows caused neck pain

Excellent hotel and great staff

Facility was OK. It sits in an industrial park type of setting. It’s clean, it’s safe has good parking. It is pretty well situated in between Glasgow and Edinburgh.

Great choice for predictable hotel with good vibe and delicious food in restaurant. A few disappointments: our bed was only a full-size so small for 2 people; there isn’t a mini fridge in the rooms; and the room doesn’t have a water heater, just a nespresso machine that wasn’t working.

A one night stay but was really please with the hotel. Very new and spotless. Good size room, good shower room - toiletries Molton Brown. Large TV on the wall, biscuits provided with tea/coffee/chocolate facilities and free water. Couldn't ask for more.

Always a great stay at this hotel. Comfortable and spacious rooms. Great food if a little pricey! Pleasant and helpful staff.

nice hotel

Hotel was very clean and the room was very well laid out and comfy, all staffvery welcoming and helpful

Brilliant Hotel and amazing staff, only thing that let us down on our stay was our room only had blinds and no curtains so the room was very bright from 5am

when we arrived we were given a disabled room, upon being in this room we found bugs in our bed. we complained and asked for another room to which they were saying they would just deep clean our rom, although they had no cleaners in since it was 7pm so would have just been casual workers cleaning it. we said no and asked for another room to be told there was no other standard rooms but if we were happy to change room one night we could have a upgraded room for the 3 nights we were happy with this, until the staff member failed to say there would be a charge and not just a small one, she said they usual rate would be 250 but could reduce it to 150 which is rediculous. as we should not have to pay extra to not have a room with no bugs in it. upon saying we were not going to pay any extra they magically found another room the same as ours, when entering this room we noticed there was dark hairs all over the bed in this room. which is disgusting. as they should be checked thourghly by cleaners aswell as every side board as they were all dusty and must not of been cleaned for a long time. we did not once get offered any kind of compensation or apology.

We have visited the Dakota Eurocentral several times and always enjoyed all aspects of the stay... On this occasion it was a little disappointing that, for example things that have in our opinion made Dakota Eurocentral stand out...they made the best Old Fashioned we have ever had, but now suddenly they have changed the ingredients and made it very average... The shower in the room wasn't working... Just little things that tarnish your visit.

I’ve stayed in this hotel before and it is definitely worth it. However this time after checking in, we noticed clothes from the last guests who stayed there still in the room. That did make you think if the room was cleaned properly before check in but once we called reception they came and removed the clothes and apologised. The rest of the stay was great!

Amazing quality hotel and food drinks were great but you need a 2nd mortgage to drink at bar most expensive drink out of the major hotels 2 ppl round of drinks with mixers just under £30 a time

The hotel offers a 5 star comfort in their rooms...we were really impressed. Staff are really friendly and provided a very good customer service. Didnt sample any food but comprehensive drink menu slightly more priced, as expected in hotels. Only let down is the location with limited transport options. Uber doesnt come here and thus you rely on local taxi company who is overpriced. Nevertheless this didnt put us off and would gladly come back to stay here again! Great hotel.

Great hotel, comfortable and spacious room with modern decor. Food is excellent if a little pricey. Staff are pleasant and very helpful. Not much to do around the hotel though so need to drive if you want to try a different restaurant for example.

The hotel is good, the staff are very friendly and helpful. The down side is the very high cost of food and drinks and then a sneaky added 10% service charge at the end on the food and drinks bill.

We had a warm welcome, very polite staff and the room was very clean and comfortable. We did have to pay an extra £50 on arrival but was given the option to use credit or debit card. This was refunded as we left and took 48 hours to refund (not bad considering it was a weekend stay) the staff at the hotel (Motherwell) were lovely and I'd definitely return if we are out that way again

We've stayed in this hotel before. The customer service is always excellent. We had visits in Edinburgh and Glasgow so this was the perfect location. We really enjoyed our stay. The hotel is fabulous, the restaurant is amazing. We enjoyed a lovely meal, the cocktails are amazing and our breakfasts were delicious. We'd definitely stay again.