Poor wifi Poor breakfast Very good dinner

Friendly staff ..... good breakfast...excelent location...hotel is very clean.

Excellent location and the service is just outstanding!! The staff is very attentive and helpful. However, the common areas of the premises are a little outdated. In our stay, the elevator got stuck for about half an hour with some poor guests inside.

It would have been more enjoyable if the staff had been friendly. We were a large group and we all found the staff unhelpful. No broadband in the rooms either

Nice hotel in Campo Carlo Magno. Not really ski in/ski out, short walk to Groste lift or over to private nursery lift (different ticket) which will take you to Nube d'oro list. Wasn't really a problem for us. Breafast was excellent, didn't eat there in the evening, as it was rather expensive with the kids, just walked to Bar Jumper every night and ate there, very nice, and half the price. Room was HUGE and I mean massive, junior suite for 4 people - separate dressing room, bathroom with full bath/shower (oddly the maids threw away the soap every day and then gave you a new one!). Big four poster bid, sofa, arm chair, desk, table and chairs and two further single beds that we moved into the part of the room by the windows which was separated by a curtain from the main bedroom. There was a TV but we never turned it on. Room was too hot when we got there but reception sorted that. Mini-club for kids was good, not stuck in basement as often is the case, open 10am - 6pm, 9:15pm to 11pm... our kids didn't use it much as they are older now but some staff spoke English, also table football, ping pong, games console for use etc. Nice bar and also wood fire and arm chairs for lazing in. Ski/boot room a bit cramped for lockable lockers provided for everyone. I'd stay there again. Wifi is now free, pool/spa is not.