The Palms at Pelican Cove
Resort à St. Croix
Resort 3 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
Comprend les essentielsPiscine, Cuisine ou coin cuisine, Climatisation et plus
À propos de cet hôtel
The Palms at Pelican Cove
Complexe touristique en bord de plage avec une piscine extérieure
The Palms at Pelican Cove vous propose une piscine extérieure et vous invite à passer vos journées à la plage, où vous pourrez pratiquer le snorkeling.
The Palms at Pelican Cove possède 40 chambres comprenant une cafetière ou une bouilloire et un sèche-cheveux. Les chambres donnent sur un balcon ou patio. Les lits sont préparés avec de la literie de qualité supérieure. Un réfrigérateur et un micro-ondes sont fournis.
Ce complexe touristique propose un court de tennis extérieur et une piscine extérieure.
The Palms at Pelican Cove vous propose une piscine extérieure et vous invite à passer vos journées à la plage, où vous pourrez pratiquer le snorkeling.
The Palms at Pelican Cove possède 40 chambres comprenant une cafetière ou une bouilloire et un sèche-cheveux. Les chambres donnent sur un balcon ou patio. Les lits sont préparés avec de la literie de qualité supérieure. Un réfrigérateur et un micro-ondes sont fournis.
Les salles de bain comprennent une douche et des articles de toilette gratuits. Une télévision LED donne accès aux chaînes thématiques par satellite. De plus, les chambres possèdent un ventilateur de plafond et des rideaux occultants. Des massages en chambre et des fers/planches à repasser sont disponibles sur demande. Un service de ménage est fourni tous les jours.
Ce complexe touristique propose un court de tennis extérieur et une piscine extérieure.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Parking
Blanchisserie
Carte de St. Croix
Chambres disponibles
Queen Bed, Beach View, Beachfront
1 Lit queen-size • 16 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Room, 1 King Bed, Beach View, Beachfront
1 Lit King Size • 26 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Suite, 1 King Bed, Ocean View, Oceanfront
1 Lit King Size • 34 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
4.0 / 10.0
Upon arrival, after receiving our room key, we went to the bungalow. Our first impression was that the bungalow was not well-maintained. However, the real disappointment came at bedtime when we found that the bedsheets had an unpleasant smell and appeared to not have been changed. The next day, when we went to the front desk, nobody was there. Despite my efforts to call and visit the front desk, there was no response and it seemed deserted. Frustrated, I decided to take matters into my own hands and went to the nearest laundromat to wash the bedsheets, pillow covers, and bedspread.
After returning from the laundry, I attempted to talk to the front desk again, and once more, there was no one there, despite a sign indicating the employee's return at 11 AM; it was already 11:20. I eventually gave up on making a complaint because I was on vacation and didn't want to deal with unresponsive staff who seemed indifferent. If you're unconcerned about hygiene, this might be the place for you. I even found hair from the previous customer in the bathroom, and everything seemed unclean.
Despite the disappointments, the property's front beach was quiet, and the few interactions we had with employees were friendly.
10.0 / 10.0
The beach is right there, everything is on point
10.0 / 10.0
N/A
2.0 / 10.0
We didn’t like anything we were out side for 1 hour no one was there to receive us we had to go and book another hotel I want my money back or else the hotel and Expedia will get horrible reviews
2.0 / 10.0
I did not stay at this property. When I arrived I was told that they did not have any power and were waiting for WAPA who hadn’t arrived yet. I was told that they weren’t going to process my order but then I get this stating I stayed here which is completely fraudulent.
8.0 / 10.0
Our stay at The Palms was a time to remember. Thanks to Star and the staff, all the way from maintenance to the server, they were all so incredibly nice, helpful and accommodating. Even though we were there during a hurricane, they all made sure we were safe. The staff alone will be the reason we visit again.
8.0 / 10.0
Employees were very helpful
10.0 / 10.0
Very quiet, good WIFI, lots of parking space
5.0 / 10.0
Great accommodations. Needs more light on the hallway steps leading up to room. During check out, was asked about the stay and thanked for staying at the resort
8.0 / 10.0
Pool was being cleaned during the entire time I stayed there, but good thing that there was the beautiful beach nearby to swim in.
2.0 / 10.0
The bathroom was filthy, and the kitchen was dated. The TV wasn't working, and there was no security. The green areas were poorly maintained. I would not recommend this hotel to anyone.
10.0 / 10.0
Great staff very helpful
6.0 / 10.0
A lot of people just walking around not safe and no one in the rentals
2.0 / 10.0
It was hard to get a staff to help you, room floor was dirty, the property need to cut the grass. But most of all, the staff was not around
6.0 / 10.0
The suite was very spacious and the view was beautiful. But the WiFi didn’t work. One of the balcony doors didn’t lock. The knives had bit marks around the plastic handle. The bolt lock on the room door wasn’t secure. The bed was very spacious but the sheets had minor stains. We loved the staff everyone was soooo nice and accommodating; great vibes. I feel the rate doesn’t reflect the property conditions but I made the best of it.
4.0 / 10.0
The location is nice, right in front of the beach but it’s not clean, at least in the rooms.
5.0 / 10.0
Very nice hotel to stay at on St. Croix. Excellent staff, great food, very nice rooms. I like to smaller quaint hotels and this one did not disappoint. I'd recommend it to anyone.
2.0 / 10.0
This was the worst filthy propert that Expedia recommended! Do not book this hotel and do not use Expedia..they will lie! Only to get the sale not caring of the quality or value your getting for your vacation investment
Jerry Howell
Atlanta, Ga.
8.0 / 10.0
Your staff was amazing
Chandelle was the best
Anthony was great too
6.0 / 10.0
Lack of pool floaties, no music by actual pool area, pool had quite a lot of debris in it all the days we stayed there
4.0 / 10.0
I wanted to like this hotel. The location was beautiful, right in beach! Everything else was disappointing. Room was dirty, only one lounge chair, (we were told that is all we get). There were no mugs or cups in room for coffee. We had to find a broom and sweep our floor and patio. Besides when I checked in, I never saw a single person working at desk or in housekeeping. The shampoos were empty.
I truly want to like this place and it has great potential. My hope is the owners read this and at least get the basics right- clean, chairs for two, mugs, shampoo stocked.
10.0 / 10.0
The property is beautiful.
I stayed in the bungalow and never enjoyed such a beach experience before!
4.0 / 10.0
The view, was perfect. Location good.
Poor maintenance, outdated and dirty. Did not receive any extras as described.
2.0 / 10.0
I arrived to the hotel around 8:30pm. The room I got when I first arrive was horrible. First off the lighting was not good in the room. Then the balcony door didn’t open and the TV didn’t work. Also the refrigerator and microwave was rusty. This was in Bldg B on the first floor. I then complained and was moved to another room and that TV did not work and instead of having a king size bed (which I requested) this had two beds which costed less via expedia. I paid more for the king so now I’m in a room that cost less than what I paid for upfront at Expedia. I’m really pissed now. This second room was also in Bldg B. The next day I’m moved again. This room is was in Bldg A. It was finally decent but only was a queen bed. Again not what I paid for but I let it go as I’m tired of moving and decided to let Expedia know. They refunded me the difference in the room prices. This hotel really need to fix their rooms. Also they need to exterminate because there was a roach in the bathroom that I took a picture of in Bldg A. The Palms need to do better!!!
4.0 / 10.0
The Palms was likely a really beautiful property 20 years ago. Unfortunately now it has become very tired and rather poorly maintained. The staff are friendly and helpful with anything you ask, and the location is magnificent…our ground floor room had a patio that was ten steps from the surf.
Cleanliness was right at about minimally acceptable, but we didn’t realize until the third day there that the key to our room was the only one, and we had to give it to housekeeping to access our room to clean it. This was a mechanical key, by the way, even though there was a card scan lock on the door that apparently is nonfunctional. The patio door security lock was broken as well.
In all, it was a relaxing stay, but not nearly as comfortable as we were hoping.
2.0 / 10.0
If I could give this “resort” zero stars, I would! The rooms are extremely dirty. You definitely need shoes on to walk in your room and in the bathroom/shower. The furniture in the room is very dated, dinged up and old. Maid service never cleaned our room. There are no phones in the room, so we had to walk from our building to the lobby every time we needed towels. The staff said they had a shuttle to take us from the lobby to the hotel room, but it was never available. There is mold everywhere through the room and the balcony is very dirty - you can’t even sit on the balcony lawn chairs. The beach access is a scam! While you can walk to the beach, you definitely can’t get in the water, unless you want to walk over all of the dead coral and seaweed. You HAVE to have a car to get around from the hotel, because it’s in such a remote area. The food and drinks at the restaurant are decent, but very overpriced. The “gift shop” is an absolute joke! The manager is rude and incompetent and talks to her staff like they are children. Just overall, this place is terrible. Stay at the King Christian instead!
6.0 / 10.0
It was located right close to a beautiful beach and the restaurant and bar wear very nice and attentive and expensive.
6.0 / 10.0
This was a short business stay. I like staying on the beach. Unfortunately this time there was no TV or internet in room. The staff is very nice. The room buildings need some TLC. I appreciate the amount of maintenence required on the ocean is a huge. It is a little pricey considering the issues.
8.0 / 10.0
Excellent location and quiet surroundings.
8.0 / 10.0
Staff was courtious and very helpful. Cottage on beach was great
10.0 / 10.0
The staff was very helpful. Large rooms just steps from the beach. Live entertainment on some Wednesday nights.
10.0 / 10.0
The view from the room.
10.0 / 10.0
I enjoyed the cleanliness of the room and comfort
4.0 / 10.0
The property was not as it stated it would be. This is more of a hotel than a resort. Staff was great, property was terrible.
10.0 / 10.0
The views are phenomenal. Quiet & peaceful!
10.0 / 10.0
Loved the staff. They were super nice and accommodating. Wish the restaurant had more choice. The beach was very rocky couldn’t really swim there , but good for going on walks
10.0 / 10.0
The entire place was breathtaking, the manager and her staff fabulous the most helpful staff I have ever seen. I highly recommend this place for a restful and breathtaking visit. Sincerely from the bottom of our hearts Thank You so much!!!!!!!
6.0 / 10.0
The room wuality was sub par d
Patio door hard to lock tv remote did not belong to the room ceiling fan didnt work
6.0 / 10.0
Stayed at The Palms at Pelican Cove despite some negative reviews online. (Considering you can't please everyone). The overall facility was nice--staff was extremely friendly and helpful with whatever our needs. Disappointment was the seaweed on beachfront. Could not get in the ocean and nothing was mentioned of this seasonal occurrence on any travel site, etc. Would not have gone to this resort if we'd known ahead of reservation. The buildings, room and grounds need some TLC and noticeable repairs, which, since we seemed to be the only ones staying there, could of been addressed. TV was out the entire week we were there, which was another disappointment. Overall-if you want a quiet, smaller, centrally located-on the beach resort, this is an OK resort. If repairs were done-upkeep kept up and no seaweed it would be a great resort.
10.0 / 10.0
The staff was friendly. The property was beautiful. Only one restaurant but the food (dinner: chicken fettuccine alfredo/breakfast: waffles with Strawberries) I got was really good but my husband wasn't a fan of his food (dinner: steak had no flavor and the potatoes were cold/ breakfast: eggs, toast, home fries and asked for 2 pancakes but one got 1). Housekeeping did our room twice out of the 3 full days we was there, did a great job. The tv (cable) did not work the whole time we was there. I ask to have it fixed but the maintenance guy was off on Sunday, he would be back on Monday but never did anything about it to fix it. We didn't worry about it took much. We arrived on a Saturday, the schedule said the fire dancers would be there but the lady at the desk said they wouldn't be, just on Wednesday, we was leaving Wednesday so we didn't get to see the show. Overall experience was good.
FAQ
Combien coûte ce resort par rapport aux autres à St. Croix ?
Le prix moyen d’une location à St. Croix est de 263 € par nuit. Cette location est 73 € moins chère que la moyenne.
Le stationnement est-il inclus dans ce resort ?
Oui, le parking est répertorié comme un équipement pour The Palms at Pelican Cove. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce resort ?
Oui, The Palms at Pelican Cove comporte une piscine. Bonne baignade !
La location The Palms at Pelican Cove accepte-t-elle les animaux ?
Malheureusement, ce resort n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre The Palms at Pelican Cove?
Nous avons trouvé 6 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et parking.
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