Conveniently located

Excellent in all areas

Units had everything we needed.

This is our go to place to stay when visiting on family. The staff is great! Very down to earth people! We’ve enjoyed our stay each time we’ve stayed!

The facility was amazing. The staff were even more amazing especially Don and Charley at the front desk. We were in town for a funeral and they welcomed us to check in early after driving for 5 hours. The housekeeping staff were also very pleasant. This was our first stay at a Candlewood but will not be the last.

We were first put into room 101 and when we got into the room, the window was open and the ac was at 60°. I shut the windows and turned up the air and there was the worst burning smell coming from the ac. We asked for a different room and they moved us to 312. It was clean and comfy and smelled good.

Room was extremely clean. Hotel staff is very responsive to issues. Unfortunately the air conditioner did not work, so the room was very hot in the evening. Cooled off when we opened the windows. Hotel stated it will be fixed for the next guest.

currently being upgraded, most everything is new and professionally done, the suite we had for four nights was perfect, the parking can be tight but not too much of a problem, we will return, highly recommended

The staff was very nice and patient with us

We had ants in a room.....not alot but still......the queen beds are pushed against a wall so only can get out of bed on one side. We asked for a room with two full size beds and there were ants there too so we left the hotel..

We appreciated the helpful service of the front desk staff. We needed a few extra things and they were very helpful.

Very comfortable, and well-located for my purposes

Quick and friendly check-in. Clean room that was spacious enough for us. Would stay here again.

Very nice place to stay. Our favorite part was the staff. Everyone was friendly and helpful and seemed to be enjoying their job. Thanks for everything!

Would have like a lighted carport to check in particularly at night and bad weather

Very quiet, clean and comfy

One of the beds had the smell of urine even though there was a note card stating that the room had been clean and inspected. We were moved to a different room after we had already tired to settle in for the night. The hallway smelled of drugs. When the smell of the hallway was brought to their attention, they said that they were aware of it and sprayed the hallways. We will not stay here again due to the bed condition and lack of interest to keep customers who care about the air quality of the facility.

It was a brief and pleasant stay

Great property, great staff

Staff was great, friendly, attentive when needed. Very clean room. They could update to larger TVs with streaming capabilities. Shower was excellent!

Great hospitality! Very friendly! The GM was very professional. I would definitely stay there again!

I always love Candlewood very nice staff and room very clean and comfortable bed.

The tiolet ran unless I lifted the bulb each time. The coffee pot didn't work this morning.

Small room with bed up against a wall. Otherwise, no issues.

Amazing shower. Comfortable bed. Pets allowed for $75/stay was a great option. Located close to restaurants and shops. Nice area. Great for Bradley University stays. Will be back!

I had booked online and asked for 1st floor room, but was told none were available when I checked in so was given room on second floor. There was a long black hair in the bathtub, and when I returned from dinner I found a roach on the bathroom floor. I complained and was given an upgraded room on the 1st floor. There is a grill area by one of the outside entrance doors, and on Sat night there was quite a large gathering with cases of beer, music, etc. I saw several trucks pull up and guys got out with coolers. Complained to the manager since it was uncomfortable walking past group, but was told they were all guests. Next morning pet area next to grill area was littered with food, cigarette butts and bottle caps. I would have expected better from Candlewood Suites, especially for the price.

Cockroach in my friends room. Party outside with 10-15 non guest men, drinking. Manager said he checked, but did not. Night employee was partying with them. Very uncomfortable situation.

Pros- clean, good location (although you cannot walk anywhere) free bottles of water Cons- toliet kept running, no hand sanitizer by elevator, clock didn't work, remote needed batteries, you have to go to front desk for ice or privacy magnet- but no one tells you. Our main commplaint was check-in- the person at the desk gave us a room at the end of the hall and I asked to be closer to the elevator since I am healing a broken leg. Said he couldn't do it- they were at 85% capacity- we saw a total of 4 people. So I contacted manager at property, who left us a lovely note to let her know if we need anything, she said she would check on it and cll us back. Never did helped never moved us. The last straw was we wanted to use our cc for payment (I had secured the reservation with my husbands card) and they said we couldn't- they ha to use the card on file with Expedia? We had another reservation with Candlewood in Jefferson City and cancelled it.

Pros- clean, good location (although you cannot walk anywhere) free bottles of waterCons- toliet kept running, no hand sanitizer by elevator, clock didn't work, remote needed batteries, you have to go to front desk for ice or privacy magnet- but no one tells you.Our main commplaint was check-in- the person at the desk gave us a room at the end of the hall and I asked to be closer to the elevator since I am healing a broken leg.Said he couldn't do it- they were at 85% capacity- we saw a total of 4 people. So I contacted manager at property, who left us a lovely note to let her know if we need anything, she said she would check on it and cll us back. Never did helped never moved us. The last straw was we wanted to use our cc for payment (I had secured the reservation with my husbands card) and they said we couldn't- they ha to use the card on file with Expedia? We had another reservation with Candlewood in Jefferson City and cancelled it.

We had an issue checking in but the rest of the staff went over and above to provide superior service. Great job everyone!

Room was very clean, carpet was a bit worn and furnishings could use updating; overall, we enjoyed our stay. Shower water pressure was good.

Perfect!