The hotel was amazing the architecture and grounds are simply wonderful! Our room was spacious and comfortable with a large bathroom and the food and restaurant, bars and lobby were all great! Unfortunately the room was very hot and it was difficult to sleep and the pool was very disappointing! The pool area really needs a clean and upgrade there a lot of hair in the pool and the floors in the poolside changing rooms were very dirty! However overall we would still return to this hotel but just not use the pool!

The room was beautiful, clean, tidy and comfortable. The Peacock Restaurant was awful, both the food and service were atrocious. We were ignored by staff on multiple occasions. Whether that be in the bar or the restaurant. The he golf course lovely but challenging the golf shop were helpful and accommodating. Would not visit again.

Great place with such lovely and helpful staff

The property needs some serious modernisation and renovation. It has a lot of potentials but, sadly, the property is not really looked after and it is only going to get worse. Unclean condition, unfriendly staff, limited breakfast option (but they still charge £17.50 for an adult). I would never go back to this disgusting place again.

Checking in was told where room was and breakfast times. No mention of services and facilities and how to book things like the pool let alone where they are. Room was basic no dressing table or safe despite the amenities stating so when booking. No bathrobes in the room and reception desk was mostly unmanned. The room had cobwebs around the windows and parts of the internal walls. Room cleaning was minimal with little evidence of bedsheets being turned over. Drinking glasses and water replacement was inconsistent with bath towels inconsistently replaced where we had one bath towel and multiple hand towels provided as a substitute despite two of us staying. Seeing the housekeeping team sprawled on the steps relaxing indicating the level of the housekeeping service. The breakfast was disappointing as the tea came late on two occasions after reminders for it. Vegetarian options was available but when requested for omelettes was told they don’t do them or unavailable despite other guests being offered and getting them after us. Overall, was disappointed with the experience and the service received.

Room was amazing - one of the best we’ve ever stayed in. Shame about the food - evening meal average at best and cold. Buffet English breakfast was stone cold and soggy - inedible. I’d recommend a stay but go out to eat and have a lie in instead of breakfast.

This may have been 4 star once but it definitely isnt now. We stayed in a cabin and it was filthy. The floor clearly hasnt been mopped in ages. Dont remove your shoes in white socks!! The sofa had god only knows what white stains on and nearly all of the sheets were marked. Human hair in one bed. The fridge also had a big mouldy smear of something in it and in the wardrobe has never even seen a hover. Anyway, pictures tell a thousand words. It didnt get any better at breakfast. The seats are in a disgusting state and i really wasnt happy about sitting on them. The two members of staff were clearly struggling to accommodate the handful of guests down for breakfast and most of the food was running out and not being replaced. Not good enough considering the extra cost. I stay in hotels all over the country every week and this is definitely one of the dirtiest ive stayed in. I would not go back. The staff were well mannered in general. Its a shame because the place is lovely and could be amazing, but it needs some money spending on it. Start with cleaners!

This is a Mansion hotel at a golf course. The deluxe room was large but lacks any wow factor. The room was dated. I thought the price was high for what it was