The coridor at the 7th floor was occupied by 7 people having i party with beer and drinks, using the chairs from their rooms In the bathroom the floor wasn't clean and there was mould arround the floor/wall joints, The toilett wasn't clean. In their e-mail they promissed a discount if parking in Karstad garage was 6 euro but the reception claimed 10 euro. A very disapointing experience this hotel

Believe or NOT – NO room with SAFE BOX even the receptionist keep saying it was there in the room. Finally she had to call (Manager?) to hear what happen to in room safe-Reception has NO safety BOX like the normal hotels would have it. Waste lots of time in reception area – several times NO working people there. Very un proff service from reception. We ask for a quiet room - was giver room 601(room star from 5 floor) right to the noisy walking street. When people complain no kettle, then only get it you ask. When we ask after new room after first nt in noisy room - no problem if we can wait half day to after 3pm because this will the last floor to clean = 9floor. Other hotels will offer chance room but will do clean right away since they know we are waiting ... were told they do clean by floor so do not care that most expensive rooms in top will be last to be ready for customers. The best to say about this hotel was the view if you have patience to wait for the right room. The way the reception handle the safe box was extreme strange - we leave our private stuff - no idea where and who has access - gave us a paper with room no and htl name ? Because of NO interesse for private in-room safe box which absolute most import when travel can only give 1 *and that for the view. No glass-Mugs not even plastic.

Amazing view from the top floor but otherwise average hotel. Our room was very basic but clean, but it needs updating and renovation. Some fixtures and fittings were not in a good condition. Breakfast is too expensive, very good cafes and restaurants are literally across the street where breakfast can be found for half the price.

You notice to hotel is build a long time ago. But the bathroom and parts of the room seems the be recently renovated. Bed was good and room clean

Alt ok

Fint

I really do not understand the previous rating from this hotel. At my experience the service was really bad or bad, the room was partly very dirty or you could see that it had not been cleaned properly for ages (dust, hear etc.) I was just glad that I did not need to use the shower...The best of this hotel is the location. The breakfast was ok, but you could not find very much healthy food there.

Clean and comfortable

Great location, close to shopping and restaurants. The big rooms are nice but a little renovation is required to maintain the nice standard. They serve a good breakfast.

Zimmerausstattung ist für einen 4 Tage Trip nach Kiel in Ordnung. Für einen längeren Aufenthalt empfehle ich ein komfortableres Hotel. Service und Verpflegung waren exzellent. Gutes Frühstücksbuffet mit tollen Blick auf die Anleger.

Nice hotel, bit old/worn down. Nice location. No parking (was told to park at Karstadt which is a 2 minute walk). Good breakfast.

What to tell? The hotel lies in the middle of the city centre and approx. 80/90 meters from a big shopping mall. Has a (evening) bar on top with a view over the harbour. The bar doubles in the morning as breakfast room. Rooms are basic, no fridge but coffee/tea/water boiler. Rooms clean not overly modern but all with a beautiful view (over city or harbour) to either N/S/W or east. More luxury rooms than the basic ones available. Parking available at a reasonable price.

Very central location in Kiel. The hotel is a bit dated but wel maintained. The Wifi however was very weak and often couldn't connect.

The property has a car park but clearly not a big enough one as they couldn't fit our motorcycle in. The suggestion was a car park quite some distance away even though parking on the pavement outside was an option.

The hotel was ok, quite close to the train station. Above our top floor room was a smoking area and there was a smoke smell in the bathroom. Breakfast at 12.50 was a lot for Germany where it is usually included in the price of the room.

My single room had no wardrobe or facility to hang my clothes up! I informed reception and had to wait one day and they put two straight hooks on the wall so close together an inch apart and left three different hangers! Dreadful. The room also had no phone. What happens in an emergency in the room no way to contact reception. Very disappointed overall.

Perfectly adequate for a one night stay, room was a little tired and quite small. Bar and breakfast both very good. Parking an SUV not easy.

Parking was a disaster

Hotel was centrally located , great for business and social events

very conveniently located. shopping and food eateries the room was spacious and clean

Room are very worn down and new renovations

Room are very worn down and new renovations

A very nice hotel very central, near shopping, cafés and restaurants

Hotel is well situated for ferry terminal with parking.

The restaurant menu was amazing, wanted to stay longer just to enjoy the other selections. Charming inside and out. Staff was very helpful and informed.

Comfortable hotel, helpful staff. Hotel ideally situated for cruise port.

Hotel is under renovation. There seemed to be people living in hotel and shower drain was clogged with hair.

Good location near shops, restaurants etc. Room was comfortable enough, clean and average. Breakfast was very good with nice selection of scrambled eggs, sausages and bacon, cold meats,salmon, pastries etc. Very good value for money.

Upon check in they told us they overbooked and did not have the suite we originally booked. They split us up into two single rooms. The rooms were very very small with single twin beds. The room that we were given was not even pictured on the website. The bathroom had no electrical outlets. The hotel had no ice machines, but they did say the hotel bar would provide us with ice. The bar did not open until 6pm. The location was great centrally located by everything. Good food, train station, many bars were in walking distance. I was charged one price but when they split the rooms the paper said another price which was less.

Upon check in they told us they overbooked and did not have the suite we originally booked. They split us up into two single rooms. The rooms were very very small with single twin beds. The room that we were given was not even pictured on the website. The bathroom had no electrical outlets. The hotel had no ice machines, but they did say the hotel bar would provide us with ice. The bar did not open until 6pm. The location was great centrally located by everything. Good food, train station, many bars were in walking distance. I was charged one price but when they split the rooms the paper said another price which was less.

Nice efficient hotel near food, shops, hauptbahnhof and more.The room was cozy but thats all I needed. Staff was nice and informative.I would stay there again.

Nice efficient hotel near food, shops, hauptbahnhof and more. The room was cozy but that's all I needed. Staff was nice and informative. I would stay there again.