Room fine, bed comfortable and everything was acceptable. We included breakfast in our stay but were not once questioned on the two mornings we were there if we had booked/paid for a breakfast (not checked in) in fact anyone could have walked in and helped themselves and nobody would have been none the wiser. On our second evening meal we decided to have a starter before our main meal, it was all bought to our table at the same time so had to ask the waiter to take our main course back while we ate our starter which took a while as he didn’t seem to understand.

Not great. A bit old and shabby. Unfortunately there was no hot water so couldn’t shower or wash my hair. No apology or compensation offered. The phones have been removed from the rooms and number advertised for reception doesn’t connect. I had to google the hotel! Crazy. No apology for coming to my room at midnight trying to sort the hot water which was a hotel-wide issue. Breakfast not great, everything very budget but the cold water was the main dampener.

Was attending a convention at NEC, and needed somewhere to rest. Convenient and relatively close to the Halls. Breakfast was good. Typical standard with ibis, reliably clean and comfy. There is parking but I didn't need it.

Excellent hotel, great location, was very good value, charging for EV and a gym that I didn’t use but will do in the future

It was super convient to the airport, made it easy to catch a very early flight.

Room very comfortable and breakfast excellent. The staff very friendly also.

Easy to find, clean, tidy and good value for money. Staff were friendly and helpful

Ideally located for the NEC and airport. Quiet comfortable rooms.

Rooms on small side, not much hanging space. Only had 1pilliw each but did request another. Not enough tbags or milk . Outside our room 142 was some some of generator that made a droning loud sound thst could be heard even above TV . We couldnt sleep all night and was tired at the start of our holiday to Mexico instead of being fresh and relaxed 3 mins away from airport !!

Stopped here to catch an early flight, walking distance to the airport, comfy bed and the buffet breakfast was really nice.

Stayed here after returning on an evening flight. Signage at the station is not obvious and then when I followed the sign posts one seemed to send me in slightly the wrong direction, meaning that instead of straight on, I went round the back of a factory. Not great in the dark! Got to the hotel, told the receptionist about the sign, which seemed to confuse him. Pretty sure nothing will be done about that sign! Got to my room, wanted to relax, however the TV remote didn't work. Told reception, who bought a replacement which again didn't work. Third one worked. Horrible carpet in the room which had curvy lines on it and made me think I was going to step on a cable when I entered the room! Also strange bike related decorations. Room was comfortable though, staff generally friendly and breakfast was decent.

I booked 8 rooms on the same booking however they claim 1 room was not paid for and are now chasing me for more money, booked through Expida and there app shows all rooms paid for.

Great location for NEC and Birmingham Airport. Adequate facilities and accommodation for price point

Good

I stayed for one night as I was attending a, two day conference at the NEC arena. I chose the hotel as it stated it was a 5 minute walk from the train station and was "in n the NEC doorstep". It was, in fact a five minute walk from the station, but a good 20 minute walk to the arena, which was quite a treck, especially as I had to do it 8 times. The accomodation was adequate for a budget stay but the corridors smelt of urine and the bedding was decidedly not 3* The restaurant however, was excellent value for money as the buffet breakfast was only £11 Likewise, the staff were all friendly, professional and very helpful. I would like to have stayed there again but the walk to the arena pub me off.

Spotless hotel, friendly staff, bar open till late Friday. Blackout curtains. Parking at hotel but pricey, left my car at the NEC and walked, about 25 mins though quicker going down the back road the next morning. Think you have to go through the station in any event.

Had to pay £15 to park wasn't told this when booked. Gym out of use. Wasn't told about this when booking/before arrival.

Clean, 10 mins walk to airport. Decent bfast.

The hotel did not notify of us works taking place. No air con and the Gym was closed during our 3 night stay.

Lovely stay perfect location for going to resorts world

Lovely staff at this hotel, keep it really down to earth and friendly, nothing too much trouble

Check in was efficient esp as there was a long queue and staff were really friendly and helpful. The rooms were decent but the doors slamming can be heard all over your floor so bare that in mind. Sound proofing is not great. Paying extra for car parking esp when you are already a paying guest is unfair. But the hotel was walking distance to the BP Pulse, train station which is ideal and the reason we booked.

Bed was super comfortable

Had the best welcome from lady on reception, so helpful and kind. Room clean and bed very comfy. Ideal we could eat at hotel, everything we needed, thank you.

Brilliant room. Will book again

The hotel was really nice. The staff were friendly and helpul. We stayed here to attend a 2 day event at the NEC which was such a convenient place just a short walk. The room was lovely with quirky and new decor and well equipped. The food was ok....the breakfast was good.

Good rate for my four night stay. Short walk from the station, once you know the route to take. No other amenities nearby, but it’s not too far from Resorts World or the airport terminal for outlets.

Good place to stay everything is close

Good hotel but they’ve closed gym for maintenance for 6 weeks.

Everything was ok but mattress on bed was too hard.

So easy for Airport stay & parking! Simple, clean, everything needed for a quick stop over before or after flying. Parking is easy!

They near told us worker was working and the noise was loud