Great included breakfast! Super great location! Some minor things had not been cleaned in our room, e.g. half full bottle of water from the previous guest

Nic stay and good additional services included

Nice place, good breakfast

The rooms felt cozy despite the green carpet and dated look. No A/C but they provide a decent fan and you can open the windows for fresh air. Loved that! The hardest part was finding the hotel. Our GPS did not recognize the address and with construction on the small rd / confusing signs we circled around for almost an hour before finding the hotel. Parking is very limited as well but there is a garage. The hotel is linked to another hotel with the pool being at that location. The front desk clerk explained that it was a 150 m walk but we didn’t know what direction. We booked 2 rooms as we were traveling with 3 kids. We were given one room because our kids were unloading the car and the check in clerk “didn’t see them” . After that confusion we received the key to the second room. Driving is challenging because the road is basically one lane traffic going both ways and you have to boldly drive into the oncoming traffic to make it on the hotel parking lot in one piece. Bressanone is beautiful and you can just step right out of the hotel and walk everywhere. Overall a good experience once you get past the traffic patterns and communication.

Very nice hotel we stayed at for one night. The staff was friendly, the room was clean and nice and the breakfast was great. It was everything we needed.

Hotel with cozy rooms, tasty breakfast from local food. We were surprised by check-in procedure (in different building/hotel), wellness facilities are also outside the hotel building.

The check-in is closed at 20:00. We get to the hotel at 19:30 and front main door was closed and after circling the town few times we discovered that we need to check-in in another hotel that belong to the group. There was no simple thing as sign or notification that the check-in is done elsewhere. Also, we ordered 2 rooms for 5 people and we find out that the are 2 queen beds and additional sofa and the sofa was not the one that open to a bed but just a sofa with a sheet on it which is not suitable for humans. Also, the hotel got no air condition (4 starts hotel!). there just supplied ventilators and we sweat all night. The reception ladies at check-in was not helpful and suggest to help us find another hotel that we should pay for it which is ridiculous. Eventually and after 2 hours of check-in process we got a folded bed for our son and at check-out they agreed to refund 1 room out of 2 (at least that) that should be offered at first place but in general it was a terrible experience.

There is no amenities in this hotel. You have to go outside and walk in the snow for 200 meters and go to another hotels for restaurant, bar, spa,... The light didn`t work in my room, but the front desk was empty after 21H00. But the TV was working... And to get there, is near impossible. After turning 30 minutes around, I had to go in the wrong direction of a one way to get there. There is free parking, but the gate is closed, you have to park in the street on flasher, go inside, check in, scan your passport and after all this you have to go back and it will open the gate. Even the book information of the hotel is not the valid one,this is the other hotel, there is no underground garage, there is no restaurant, you cannot have the breakfast in your room... I lost money cancelling 2 others nights, but I just didn`t want to go back ever.