Beautiful!!!

Got an upgrade.

Excellent hotel

If I could give more than 5 stars I would! The hotel is breathtakingly gorgeous. The staff go above and beyond. From asking “how many minutes?” To cook a hard boiled egg at breakfast to the valets cooling down the car in advance, this hotel is pure luxury.

Tranquil and beautiful

Excellent, all around.

I recently stayed at Jumeirah Soller Mallorca and had a delightful experience. This upscale hotel exudes an understated elegance, avoiding any hint of stuffiness. Its modern, clean, minimalist design creates a calming atmosphere perfect for relaxation. The resort offers several dining options, though I would have appreciated at least one more casual restaurant with a greater variety of sandwiches and wraps. Overall, it's an ideal retreat for those seeking a serene and sophisticated getaway.

Outstanding spectacular

In regards to the hotel, staff, food, service. Its exceptional! I am however disappointed by the room, its not what I booked or expected...

This hotel is 5 starts for a reason! Everything is absolute perfection from the start of our arrival to the moment we left. It’s an absolute treat! Treat yourself to this majestic hotel and property!

From the moment you enter the property you are treated by gracious staff and beautiful surroundings. I would definitely recommend staying at this property and I would not hesitate to stay here again at a future date.

Travelled from Canada from our honeymoon and had a great experience! Property location and views are stunning, but a little ways from the beach in the Port. Service and facilities are wonderful, but expensive compared to the other top resorts we stayed at on the island. Even saying that, really enjoyed our stay and would absolutely return.

Everything

Well trained, agreeable staff. Good service. Excellent food in all the restaurants. Wi-Fi wasn’t great at times.

The design of the facilities, location of the property and quality of service are all exceptional. The nicest experience I’ve ever had.

Amazing stay. Amazing views.

Everybody went out of their way to ensure our stay was wonderful. Other than an issue at check in that should have been trivial (and no update later)…everybody else deserves special recognition. Thank you for a wonderful stay — we can’t wait to come back.

The hotel is great but to reach your room, you need to ride 3 different lifts

We booked a last minute weekend to Jumeirah Port Soller Hotel and Spa for my husbands birthday. The holiday was absolutely amazing and surpassed all expectations. We wondered if being a Jumeirah hotel the service would be like that received in Dubai, exceptional. I have to say we were not disappointed. The service by every single person on the team was excellent. They were all so attentive. If I could name each and every one of the I would. ROOM: Very spacious, beautiful decor and unbelievable views. There is no such thing as a bad view from anywhere in this hotel. SPA: Exceptional is the only word I can use. The views from the hydropool were out of this world and there were so many rooms in the spa area. You did not need to have a massage to be able to enjoy it. RESTAURANTS: Breakfast was excellent and once again service exceptional, The dining experience was beyond brilliant, the food amazing and so well thought out. If you are looking to eat dinner at the hotel, half board was good value, the restaurants are not cheap but the food quality is great. Sunset lounge, we did not have time to visit other than pipping in to see the venue. Stunning for evening drinks or a meal. SHUTTLE SERVICE: There is a service that runs from the hotel directly to the port through out the day. Thank you to every member of the Jumeirah Port Soller Team for making our staying exceptional and delivering beyond expectations.

This is probably the best hotel we have stayed in Europe. Wonderful location, service, everything.

Amazing

Absolutely spectacular property - location was amazing - food was fantastic - breakfasts overlooking Mediterranean were wonderful - arguably the best property in all of Mallorca

The staff were incredibly supportive of us when our 15 month old daughter became I’ll. They arrange a doctor to visit us, and we’re constantly inquiring as to her health. The facilities were world class and our room perfectly appointed. Being an Expedia Gold member, we received a free upgrade of our room to a junior suite. We had to extend our stay by one day and the hotel only charged us the UN-upgraded room rate. All in all it was a very nice place to end our holiday in Mallorca.

Readers of this review might need some context since you have no idea where I've vacationed, hotels I've stayed, etc. but let's say I've stayed at some pretty nice hotels all over the world and here in the US (especially as a business traveler). That all out of the way, this Jumeirah property at Port Soller could very well be one of the nicest hotels I've ever stayed at. The property itself is literally breathtaking: having dinner at the sunset lounge overlooking both the port and the Balearic Sea was truly mesmerizing. The included breakfast is one of the best spreads you'll find but honestly, what blew me away (maybe being from the US where service is... um, not great), was the friendliness and level of service you get from the staff - literally everyone we encountered and dealt with. I feel like this is what the Ritz-Carlton used to be like decades ago. The only negative thing about this property is that eventually you have to leave ;).

Fantastic location. Couldn't ask for anything better and having breakfast each morning overlooking the sea and port was a wonderful start to the day.

Lovely hotel. Staff were friendly and really welcoming. Will be going back.

Excellent excellent excellent, Excellent service, clean place, helpful and polite staff, Very much recommend.

Truly superb hotel that lived up to our expectations, Our room was beautiful but it was all staff who made our visit - from the shuttle bus driver to restaurant and reception staff. Excellence in customer service .We had the degustation menu in Es Fanals restaurant which was exceptional . Attentive but relaxing friendly service . Wonderful spa with stunning views. Only negative for some is that there are lots and lots of stairs to negotiate !

Impeccable stay in every sense of the word. I have to start by saying that the entire staff at this hotel was absolutely the most friendly, helpful and provided the best service I have experienced in a long time. The location is gorgeous, perked on top of a mountain with stunning views. The food is outstanding (which is not usual in hotels) and our room was perfect, nicely decorated and incredibly comfortable. I love the fact that they have an adult only infinity pool - thank you for thinking of the guests who are looking for some peace and quiet! They have a full fitness center equipped with great machines and they offer cold towels and disposable headphones so you can connect to their equipment. Their Sunset Lounge offers the most magnificent view and we watched some amazing sunsets there! Not to mention their cocktails are incredible and super creative. I would not think twice about booking a stay here again!

Maravilhoso hotel

In general we had a nice stay at the hotel, only a few things let it down. 1. Only supplied one bottle of water per person in the room per day. In a hot climate and paying €1,400 per night I would expect bottled water each day in addition to this. 2. My wife bought my daughter a cap from the kids club on the last day however the size provided was 1-2 years when my daughter is 6. Unfortunately she did not get the opportunity to try the cap on at the time. 3. We booked a taxi two days before we left, however it was over an hour late on the day of departure. I accept this is not entirely the hotels fault however at check in we were told to book 48 hours in advance to avoid a problem. Then on the day of departure told we were in a “queue” for a taxi is unacceptable. There is no point telling people to book two days in advance if you’re then put in a queue on the day. The attitude of most of the guys at the carpark was poor, unapologetic and generally unhelpful. Only when we involved a manager did things start to get moving. I don’t begrudge paying a premium for a transfer but the price we were offered was €220 when a taxi charged €75.

This is a very special place with view’s that takes your breath away! Great staff, Great food, Great pools… and did I mention the views😉