Dirty carpets, poor cleanliness generally. Pathetic breakfast. Only one bedside lamp for two single beds. Noisy plumbing. Had to use shower to fill the kettle. When trying to contact hotel seemed to go to a call centre abroad. Parking available = 3 spaces for many rooms, ie no parking.

Unstaffed desk for half the day was disappointing, stayed in room 337 (attic room) and found a tube sock covering an unknown fixture (smoke detector maybe?) right when i opened the door. Beyond that, there was no way to control the heat so I froze my first night there, when the temps were 3 degrees AND the main room windows would not latch closed completely. Booked a double bed, and it was literally two small matresses pushed together - which I found out when I woke up stuck in the crack between the two. Overall the property was dated, the floors were stained, and the experience was barely okay. The snack selection, however, was nice- and the unstaffed desk meant they stayed out for taking beyond posted breakfast times (which I liked).

No one at reception desk from 8 am to 1500. Was a difficult stay, was locked out of room after breakfast and emergency number no one answered. Other number was answered but call center OYO staff were completely unhelpful. Asked for a booking number that I was never given since I’d book from hotels .com instead of direct. Impact was bad for work as it meant I had to be later in given medications and bag was locked in room with card and it was not easy to find help. I would not like to stay there again, the receptionist staff and cleaning staff who eventually resolved the issue were very good and accommodating but the help out of manned hours is a serious risk. The call center function was a waste of 30 mins of waiting and being told they don’t want to do anything to help because of booking id. Clearly this hotel has not taken the time to understand gaps in its operating model which has serious risks and implications if people are locked out of their rooms and there is no clear way to resolve this unless they walk through the entire hotel and find the single cleaner tending to duty. The hotel itself was dated, worn but the bed was comfortable.

I have never come across a hotel this dirty and unkept. So much so that went out to buy anti bac wipes to wipe eeeeverything down out of disgust. There was black mold on the window sills and outer walls, the carpet was stained throughout and clearly unhoovered, the heating was never on despite being November meaning I slept in my dressing gown to keep warm in the night and in the morning there was only tepid water. Thanfully the towels and linen seemed to be ok.

No lift, carpets warn, no parking but expensive on street parking, breakfast ok, beds squeaky, room small, service good and convenient, good location.

I'm not expecting 'posh' but for the price we paid, in Clifton, I expect a better quality room. The carpet was minging, there weren't any headboards and the the decor was basically dull and uninspiring. Although the room was clean, it could do with a lick of paint and a few extras to make the room feel more welcoming. Somewhere to hang wet coats? A bedside lamp? Some nice photos of Bristol or local art? The receptionist was really friendly and helpful. The beds were comfortable.

Good location and reasonably priced rooms. Only down side was that we opted for early check in but when we arrived at 1pm we found out the reception was not manned until 3pm, which messed up our plans a bit.

Verry disappointed with this hotel. Quite expensive £80 a night Not clean. Carpets disgusting. Room not clean. Bathroom unpleasant. No sink plug (not asking for much) Location ok for Bristol Parking a nightmare!! You have been warned!!