Staff and Service were great very welcoming and friendly and if you have kids they will make you feel at home. Only downside was the breakfast and not having our towels changed daily. In the land of fruits and coffee we had a better time to buy some at the local market. Fruits will taste great at the local market, avoid supermarkets for fruits. Otherwise free parking outside the resort was ok depending on which hours you leave and comeback. I recommend walking from the resort to the city as it can be very challenging to park next to the beach and the local police will fine you mercilessly, It didnt happen to us but local police work 24/7 so you better park in local train stations and walk a bit. Again a big thank you for the staff, my pregnant wife forgot her phone in her room and we were about to leave and they were running across the parking to give it back to us, Thank you again ! :)

We booked this as a reward for the kids to enjoy some bathing after a long day in the car. To our disappointment everything; the pool, the spa, the hammam - everything closed at 19:00. We arrived at 18:30. Everything opened again at 9:30, but the check out time is at 10:00. So this is not adapted for travelers. It looked like it could've been nice, but don't waste your money like we did!

We really enjoyed our stay at the resort. There were loads of activities for the kids. Staff were friendly. Would recommend in the future.

Nice resort with service-minded staff. The room was spaceous with two balconies, air-condition, as well as clean upon arrival. Some essentials was missing, such as dishwashing soap and brush, but except for that most utensils in the kitchen was there. The only thing which was slightly anoying was the constant activities and talking by the pool area.

Ok

Airconditionen virket ikke så det ble i overkant varmt.

The AC was broken - hotter inside then outside. They kept on insisting that people were working on it. Defensively, the woman at the front office suggested that is was warm because the door is open to outside. And I said “Yes, I know because it is cooler outside. I am aware that the hotel keycard and doors stop the AC from running. We ran it all night and it does’t work.” It was nearly impossible to sleep in that room. And after 24 hours of no resolution to fix the AC, provide a fan or suggest an alternative, we left early and asked for a refund. They told me to talk to Expedia who wrote up a request for refund. No answer. Very poor customer service. And this is NOT a 4-star resort, it is a run down 2-star timeshare.

Some parts of the resort were excellent, like the pool, the sun beds and peaceful location. Other parts were not like the the unkept gardens, footpaths, let down on the activities particularly the football that our two boys were looking forward to, only to be told to go and speak to the activities team. The only suncream for sale in the on site shop was factor 6!! When asked the receptionist for a taxi, I was given a taxi business card, I had to ask them to call them for me! In the description of the room it says daily housekeeping, this is not correct, we had to pay extra for clean towels and toilet paper. In the hotel description it says near the beach, I would say that a 40 minute walk down hill and a 40 minute walk uphill is not close to the beach. The place is missing good vibes and decent leadership.

Hotel was perfectly located just a few minutes above old town Loano. Beautiful views. Every single staff person that we met was cheerful, friendly & helpful - from the front desk to the maintenance crew. Beautiful views. room had huge, sunny private patios. Rooms were a bit larger than normal. Fantastic breakfast included with our hotel room. Pool was sparkling clean. Free parking. We were on a ground floor level room - very quiet at night. AC worked perfectly. Room had mini-fridge and small safe for valuables. Excellent stay.

We had a good stay until the checkout. We then experienced that the staff working the nightshift spoke little or no English. The person was not able to retrieve our bill and this resulted in us missing our train to Milano, because he used over 45 minutes, and we had to go without settling.

Very nice resort. We arrived late and only stay for one night. But the room is clean and the staffs are nice.

TRANQUILLO E PULIZIA IN TUTTA LA STRUTTURA BELLA PISCINA, UN PO RUMOROSA PER VIA DELL'ANIMAZIONE

This hotel is more like a big family-resort, if that Your style. We only stayed one night, and would probably not choose to stay here for a long time. There are all sorts of facilities her, like game room pool, and spa (8 euros pr person). We were upgraded to an Apartment when we checked in, and were happy with that. It was big, spacious and clean. There was free parking, and it took around 10-15 minutes to walk into town.

We stayed 1 night, lot of noise during the evening and night close the room. Breakfast was not good, bad quality food for evéing too.

Had a great week staying here. Out of season but staff were great. Everywhere was spotless and grounds staff were busy getting grass and flowerbeds sorted. Spacious and clean, modern 2 bed apartments - perfect for families. Loved it.

The hotel is nice and rooms are moden, clean and spacious. The staff were friendly and could speak English. The hotel food was ok but it had verity but the standard was a bit low.

The hotel is nice and rooms are moden, clean and spacious. The staff were friendly and could speak English. The hotel food was ok but it had verity but the standard was a bit low.

The pool and spa extra payments were a little high but the food was good value at €20 for dinner. The staff were lovely.

Great stay - very comfortable room service excellent and food a good standard for a resort hotel.

It is good hotel value of money

Wonderful pool and good housekeeping but the wifi left a lot to be desired. Overall, a pleasant stay.