Friendly staff, embarrassing conditions door of rooms. Everything is old. Seems like the owners have not upgraded and invested 1 real since it is no longer the Hilton. Breakfast and restaurant good quality with variety of options. There is much better value for money available in Belém. Will def not stay here again until the hotel is maintained well.

Great breakfast. Quiet room. Wifi did not work well on the 16th floor. Shower did not drain well.

Great experience overall! Check in was very easy and stress free!

Otima

The location is good, near a few malls and the service was also great. I recommend !

Good location

In a very strange time of Covid 19, the staff went out of their way to take care of the guests. Instead of the full 10 days stay I ended up leaving Belem and stayed out in a village most of my trip. When I came back into town the hotel was very understanding and gave me the best treatment they could. I do not speak Portuguese and most of the staff does not speak english. For me it was not a problem as I had help with me. Thank you staff for all you did to make sure everything was clean and staff still took care of your guests.

No WiFi in the room.

Many people was claiming abou elavator. Sometimes, it took 5 - 10 minutes to take elavator... Elavator stopped all floors even when no one was waiting for it, because there ware 4 elavators at 2 sides and all people push bottom of both side... It was very stressful...

Tired old hotel, no amenities (e.g., no coffee maker, no room safe) typical of other hotels of this price in the city. Room was not ready - no blanket on the bed, no hangers in the closet. Staff cannot communicate in English. Could not issue an invoice for the room charges at the end of my stay (!).

the hotel is good situated in the city center .the only problem is that the room in to cold and there is no blanket in the room

The breakfast was amazing, pool and gym also good to relax. The hotel was partially renovated, has a good infra structure but the area around deteriorated and offer few options within walking distance. On the cons... wi fi was terrible during my stay.

hotel smells bad old stinks not clean not recommended t nobody

hotel smells badold stinks not cleannot recommended t nobody

Former Hilton hotel, but isn't Hilton standards anymore. Hotel lobby, pool area look good. Standard rooms are ok, but a bit outdated. We booked a standard room. I advise the hotel to check the rooms before they show their guests to their rooms. The rooms can be smelly because of humidity, do a check on the AC and safe etc. It would be good to offer each guest a bottle of complementary water every day, since you can't drink tab water. Although only reception staff speaks a bit of English, all personnel is very friendly and helpful. The bartenders are very nice and make good caipirinhas. As for the restaurant; good food and most of the male servants are good. Overall we had a good stay at this hotel. The only reason why I wouldn't recommend it, is the WiFi. They offer free WiFi, but most of the time it didn't work or was very slow.

Former Hilton hotel, but isnt Hilton standards anymore. Hotel lobby, pool area look good. Standard rooms are ok, but a bit outdated. We booked a standard room. I advise the hotel to check the rooms before they show their guests to their rooms. The rooms can be smelly because of humidity, do a check on the AC and safe etc. It would be good to offer each guest a bottle of complementary water every day, since you cant drink tab water.Although only reception staff speaks a bit of English, all personnel is very friendly and helpful. The bartenders are very nice and make good caipirinhas. As for the restaurant; good food and most of the male servants are good. Overall we had a good stay at this hotel. The only reason why I wouldnt recommend it, is the WiFi. They offer free WiFi, but most of the time it didnt work or was very slow.

Good stay.breakfast was very good.people are very friendly .only problem is the language.the staff needs to take lessons in english.

Great breakfast nice staff but language barrier is a problem.

Hotel staff is friendly ,but only reception speak english.especially in the restaurant nobody speaks an international language. hotel room is outdated. Wifi is very bad.never book this hotel if you need to work on your laptop. Sauna room and pool were very dirty and smelly,the hotel has cabel tv but all the chanels are in portugese ,so not very much to do if stressed out. neighbourhood is very bad,lots of homeless people ,junks using drugs.people sleeping in the streets. Breakfast ,lunch and diner where good. Better than on the streets. Would recommend only if you need a stay for transit flight.