Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.

While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!

Very nice location and friendly and helpful staff. The only negative thing was that there aren’t any really nice restaurants in the vincinity.

Excelent location . The place is really pretty and Convenient The staff is very charming and helpful

Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made

Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!

Fantastic views of the cliffs and ocean. Two bedroom apartment has lots of stairs. Nice staff. Clean. Front desk hours are different than stated on hotels.com. After requesting a late check in- there is a key waiting for us.

Perfectly situates in a quiet location with great views, but easy walking distance from all amenities. The accommodation was clean, roomy, comfortable and well equipped.

Met our requirements re cleanliness and sunny aspect late afternoon as requested. ALL staff smiling friendly and genuingly (well, apparently) happily obliging to the needs of the guests. Happily go again as location and apartment suits us. Just could do with better Wifi, speedier and maybe in apartments too rather than in reception area only.

great view. nice size pool and restaurant had great service and food and drinks. bedrooms in apartment had air-con but main room did not and it was a bit warm for our preference.

Beautiful clean and family friendly environment, highly recommend

The views , the pool , the staff , the villa everything was great a lovely experience. Only downside in my opinion is the food at the pool bar , let's say it was disappointing if you compare it with the restaurants serving traditional local food. Guess it's OK'ish if you want to eat british like food.

This is a great property. Really pretty and staff were fantastic, particularly Javi on the front desk. Units were very comfortable and had everything you needed. However one word of warning for older guests, or those with mobility issues. It is hilly and there are slopes and steps everywhere in this area of Los Gigantes and in this resort. Great for getting a workout before and after dinner though!

*Note that the photos shown in this VRBO listing are not necessarily the villa you will be booked into. This listing represents a number of villas that you can potentially get, so by booking, you're making a reservation at the resort, not booking the specific villa shown in this listing... which led to a little bit of a disappointment when we were assigned Villa 98, which still had great views of the giant cliffs, but was facing east, with not much of a water nor sunset view. Our 1 week stay here was really nice and relaxing. The staff were very friendly and helpful and the service was great. We spent most of the time lounging by the pool or on the grassy sun terrace. The heated pool was a perfect temp, easy to submerge into without temperature shock, but also good for cooling off in the hot sun. We enjoyed the bar /terrace area and the outdoor billiard tables, but you don't get a full sunset view, most of the water views are blocked by the second stories of the surrounding villas, so if the terrace was just a bit higher to see over those roofs, you'd have better views. The resort is well maintained and very clean. The inside of the villa, while feeling a bit dated, was in good condition with comfortable beds. The extra glazing on the windows and terrace doors do a great job keeping it extra quiet inside for a great night's sleep. The clientele at the resort appear to be a mix of about 70% British retirees who might be full time / timeshare owners there, and 30% younger couples and families on holiday. Bad WiFi: There is free WiFi by the bar / pool area, but it's extremely slow and unreliable. Speeds are around 200kbps which is barely enough for email. And half the time while you can connect to the wifi itself, it would have no internet connection. The villas have WiFi extenders inside them which you can rent for 20 euros per week, but the resort guide book itself said that it wasn't guaranteed you'd get a connection, and I assume you'd just be connecting to the same useless bar / pool wifi. We expected to be "unplugged" while there, however the reality of our connected lives soon hit with several work emergencies cropping up, and not being able to get our nightly Netflix fix. We quickly used up our mobile phone data as wifi hotspots and ended up buying extra data to get us through the week. We also went to Deli on the Hill down the street, a nice cafe with free highspeed wifi and great ocean views.

Very friendly staff throughout the complex. Lovely accommodation with very small kitchen but purely functional. Will certainly be returning.

I advise anyone visiting Los Gigantes to review your plans. This hotel is in a resort that is subject to a major building project which involves earth moving and rock breaking machinery on the hillside at the top of the resort. As such the noise starts 0900 - 1000 hrs and goes on close to 1800 hrs. It is unbearable. I feel that someone should be held accountable and should be duty bound to notify potential customers of this disruption. We are familiar with and love this location but would not have booked this hotel or anywhere near it had we known. Have spent good money on getting here and paying for this hotel the hoilday is close to ruin. We have had 4 full days of complete disturbance. The management should be accountable to booking companies, but all booking companies including hotels.com should also have a duty to ask the hotel of any issues such as noise disturbance etc. We feel completely let down and conned. Avoid Los Gigantes until this project is finished!

These apartments are in a great location, very quiet at the end of a cul-de-sacwith parking but 2 minutes from the supermarket. Amazing views of the sea and cliffs. Very small complex with friendly staff very much a family feel.

Stayed in Las Rosas several times now. A fantastic place.

This place is magical. Fantastic in every way. Views are the best in Tenerife. Las Rosas best site in Tenerife for families and couples. A place you keep wanting to go back to time and time again. Wonderful staff, one big family.

We (2 people) stayed in a villa for 6, so plenty of room and a nice balcony.Kitchen was a little on the small side, but had all the necessary amenities. Pool area was very nice but villa maid service was only once during our week. Wifi available free round the pool and by payment in the villa, although range hit and miss around the pool and upstairs in the villa.

Beautiful apartments& scenery.couldn't ask for more.also very good value. Definitely be returning in the near future .

Lovely resort , very friendly and helpful staff . Accommodation excellent and well maintained. Have been here a few times now and have never been disappointed.Only downside is resort area very steep and hilly in places not for those with walking difficulties on the plus side stunning views and beautiful sunsets and Las Rosas is ideally situated to take in the beautiful surroundings of Los Gigantes and it’s majestic cliffs .

A fantastic complex of 1 and 2 bedroom villas, Immaculately kept by a great team of groundsman, Maintenance men, house keepers, reception staff Javier the Manager, Sarah & Rachael, bar staff Richard, Jose, Cora, Carlos, Becky & Jan. The views are unrivalled by any complex, hotel or private villa I've stayed in. The rooms have been upgraded and they really are great, very comfortable beds and sofa-bed, spacious balconies with chairs, tables and sun loungers, air conditioned and all the amenities you'd expect from a self-catering holiday. The pool is huge with plenty of sunbeds, so no getting up at the crack of dawn to reserve sunbeds. If you want a nice relaxing, peaceful holiday then look no further than Las Rosas.

Second visit to this lovely quiet resort. We were in apartments 54 and 46. Both with sea views, large balconies with enough sun beds on the balconies for all guests. Staff really helpful and cheerful nothing to much trouble. Some of the evening entertainment was not what we would choose whereas we enjoyed it all last year - but this wouldn’t put us offf returning. Sadly had building work in the private apartment next to us which the resoot didn’t know about but once we notified reception they stopped when we had breakfast outside and worked a short day so as not to disturb us too much. All in all another lovely stray thank you.

Ideal for quiet get away but close enough to get to water parks and beach although steep walk down to it. Lots of restaurants n cafes.

Simply the best apartment/villa complex we have stayed at. Everything is top notch and every aspect of las Rosa's is perfect. The staff are amazing from top to bottom from Javier in the office to the cleaners and maintenance men who constantly keep the whole area running smoothly. Special mentions to Carlos , Jose and Kellie who work in the bar / restaurant who made our stay even better. The pool area is clean and well maintained as are the rest of the facilities. The apartments are brilliant with plenty of room and good front and back terraces. Our 3rd stay in a year. Must also point out that this place gets a lot of repeat visitors which makes it a very friendly complex.

Simply the best apartment/villa complex we have stayed at. Everything is top notch and every aspect of las Rosas is perfect. The staff are amazing from top to bottom from Javier in the office to the cleaners and maintenance men who constantly keep the whole area running smoothly. Special mentions to Carlos , Jose and Kellie who work in the bar / restaurant who made our stay even better. The pool area is clean and well maintained as are the rest of the facilities.The apartments are brilliant with plenty of room and good front and back terraces. Our 3rd stay in a year.Must also point out that this place gets a lot of repeat visitors which makes it a very friendly complex.

cant fault the complex good rooms clean great pool area nice views would stay again

Very comfortable accommodation, superb balcony view over the cliffs and sea, fantastic kitchen facilities and swimming pool seating area, friendly staff - we would definitely recommend and return.

Always love staying at Ona Las Rosas and this visit didnt disappoint.

I had a double apartament,very clean,exelent staff service beautiful wiew,close to the sea,i will recomend to friend

Apartments​ are very comfortable and have everything you need for a self-catering holiday.The swimming pool is a decent size. The evening entertainment was quite good also.