Friendly staff working. No air conditioner only a noisy fan. To much noice in the area. No restaurant that near.

I think it was normal, but when I get inside the service was excelent and the room was very clean and cool. The space of the room was very good I totally expected and the beds were in very good condtions seriously I recommend the Hotel a very good location in Queretaro and a good experience inside it.

I just hoped that they would offer breakfast.

Firstly, no one was at reception at our scheduled arrival 5 pm and building locked up. No answer from doorbell and no one answered multiple phone calls, so stranded on street with our luggage. Eventually someone showed up to let us in. No apologies. The apartment was on 2 levels facing the noisy street, and terribly outdated. Must say that the bed was super comfortable and the fridge, stove and microwave were brand new. Everything else (furniture & decor items were a Mish mash of garage sale rejects. We stayed 5 nights and were glad to leave. Not sure but I think all the other units are single level , better furnished and quieter because they were at the back, away from the street We had unit #1, so AVOID that one. The rooftop terrace was nice for sunbathing and city views in the evening. There are definitely much better places to stay nearby.

The staff was VERY friendly! Went well above and beyond!

Great value, great spot would recommend